The restaurant was dirty and lettuce wilted and e.ployees doung nothing but chatting . No concern for the condition of the restaurant. No other customers were there. Why not clean it up.
Dakota Moore
Went inside and ordered two ultimate BMT subs. They're supposed to come with double cheese. They did not put double cheese on it. I noticed it as soon as they came out of the toaster said something about it and was lied to by the female employee on shift on Friday, June 13th around 5:45 p.m. stephen, I double layered the cheese which I could clearly tell I had not been done then proceeds to sloppily throw my sandwiches together and then didn't want to give me a bag to walk out with my food in. I will no longer return to this location unless something is done about for this
Atmosphere: 1
Food: 1
Service: 1
Andy Davis
I have been by there twice in the past couple of weeks trying to get a sandwich after my daughters softball practice. It says they close at 9 and I've been going by at 730 and they are already closed. Once was a Friday the other was a Tuesday.
Laura Greene
I’ve been here a few times, it’s very bad so when you walk in and they’re in the back, you stand there for five minutes with no one in they’re,, always out of something!! They don’t even smile at you!! It will be the next to close down!!!
Sidney Taylor
Yall gave us food poisoning. Thanks. The topping containers aren't cleaned and look freezer burnt and slimy. The bread was doughy. Someone needs to send the health department in this place immediately before yall get someone else sick.
Dios P Rodríguez
Good customer service with the girl was there today. I love subway
Stephanie Griffith
Today on 10/29/24 my family and I went to this establishment and while our food was being prepared, a gentlemen entered the same establishment (Subway) without a shirt on. Even though the vegetables did not look very fresh. Neither, one of the employees asked or told the gentleman that he needed a shirt on to place an order there. I’m not sure 🤔 how anyone else feels about this situation but an opened hairy chested man is not hygienic and should be allowed in any food establishments. I will be reporting this Episode to the health department inspector.
Atmosphere: 1
Food: 1
Service: 1
Travis Adams
Ordered ahead through the app, only to be forced to enjoy the stale air and silence for 15 to 20 minutes due to a lack of preparedness from their staff resulting in quickly microwaved meatballs that were still slightly chilled on the inside. I was informed that they take around 7 minutes and had my order for 30 minutes prior to my arrival. Last time I try to make them a quick stop.
Atmosphere: 1
Food: 1
Service: 1
Michael Cherry
This is twice I've been to this location and have had awful service. First time I was completely ignored. This time I pre ordered on the app. Showed up and they were rude saying they haven't made it to my order yet and would refund my money or I could wait until they served the entire line inside the store. Young teens should not be left to run a store without adult supervision. This will be the last time I go to the odenville location.
Atmosphere: 1
Food: 2
Service: 1
Pennee Barron
My husband & I ordered 2 foot longs today 09-23-24. Paid $25 for garbage!!!!! Inside of bread was raw, had to throw them away. Called & asked for a manager & supposedly wasn’t one on duty. Bacon on my sandwich was not cooked enough either. Would not recommend. Would have thought they would have offered to remake them or a refund……
Ate here for lunch. Daisy and the staff were very friendly and professional. The store was clean. Definitely will eat here again. Thank you.
Brad Green
This place is a joke. I placed an online order, came and picked it up. Both sandwiches were terribly wrong. Ordered extra meat which didn't come on it, it was also missing veggies. It was late when I came back so I just wanted my money back. They argued about everything and after I showed them they messed up they just said well we can't refund online orders. So now I'm out $40. I'll never be back. The kids that work there are incompetent.
Atmosphere: 1
Food: 1
Service: 1
Matthew Tolbert
Ordered on the app- which was pointless, the guy in charge of that didn’t pay attention. 3 guys working, only 1 had a clue what he was doing- felt sorry for him. Both sandwiches were to be warmed, only one was. Not close to closing time, but they were already out of toppings.
Atmosphere: 1
Food: 1
Service: 1
willard cain
The worker Kaylee was very nice she was positive and helpful food was made correct and I ordered 2 sandwiches and both were made to be toasted they were made correct and on time all the workers were very
The restaurant was dirty and lettuce wilted and e.ployees doung nothing but chatting . No concern for the condition of the restaurant. No other customers were there. Why not clean it up.
Went inside and ordered two ultimate BMT subs. They're supposed to come with double cheese. They did not put double cheese on it. I noticed it as soon as they came out of the toaster said something about it and was lied to by the female employee on shift on Friday, June 13th around 5:45 p.m. stephen, I double layered the cheese which I could clearly tell I had not been done then proceeds to sloppily throw my sandwiches together and then didn't want to give me a bag to walk out with my food in. I will no longer return to this location unless something is done about for this
Atmosphere: 1
Food: 1
Service: 1
I have been by there twice in the past couple of weeks trying to get a sandwich after my daughters softball practice. It says they close at 9 and I've been going by at 730 and they are already closed. Once was a Friday the other was a Tuesday.
I’ve been here a few times, it’s very bad so when you walk in and they’re in the back, you stand there for five minutes with no one in they’re,, always out of something!! They don’t even smile at you!! It will be the next to close down!!!
Yall gave us food poisoning. Thanks. The topping containers aren't cleaned and look freezer burnt and slimy. The bread was doughy. Someone needs to send the health department in this place immediately before yall get someone else sick.
Good customer service with the girl was there today. I love subway
Today on 10/29/24 my family and I went to this establishment and while our food was being prepared, a gentlemen entered the same establishment (Subway) without a shirt on. Even though the vegetables did not look very fresh. Neither, one of the employees asked or told the gentleman that he needed a shirt on to place an order there. I’m not sure 🤔 how anyone else feels about this situation but an opened hairy chested man is not hygienic and should be allowed in any food establishments. I will be reporting this Episode to the health department inspector.
Atmosphere: 1
Food: 1
Service: 1
Ordered ahead through the app, only to be forced to enjoy the stale air and silence for 15 to 20 minutes due to a lack of preparedness from their staff resulting in quickly microwaved meatballs that were still slightly chilled on the inside. I was informed that they take around 7 minutes and had my order for 30 minutes prior to my arrival. Last time I try to make them a quick stop.
Atmosphere: 1
Food: 1
Service: 1
This is twice I've been to this location and have had awful service. First time I was completely ignored. This time I pre ordered on the app. Showed up and they were rude saying they haven't made it to my order yet and would refund my money or I could wait until they served the entire line inside the store. Young teens should not be left to run a store without adult supervision. This will be the last time I go to the odenville location.
Atmosphere: 1
Food: 2
Service: 1
My husband & I ordered 2 foot longs today 09-23-24. Paid $25 for garbage!!!!! Inside of bread was raw, had to throw them away. Called & asked for a manager & supposedly wasn’t one on duty. Bacon on my sandwich was not cooked enough either. Would not recommend. Would have thought they would have offered to remake them or a refund……
Atmosphere: 3
Food: 1
Service: 5
Restaurantji Recommends
Ate here for lunch. Daisy and the staff were very friendly and professional. The store was clean. Definitely will eat here again. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet Onion Chicken Teriyaki, Chicken & Bacon Ranch
Ate here for lunch. Daisy and the staff were very friendly and professional. The store was clean. Definitely will eat here again. Thank you.
This place is a joke. I placed an online order, came and picked it up. Both sandwiches were terribly wrong. Ordered extra meat which didn't come on it, it was also missing veggies. It was late when I came back so I just wanted my money back. They argued about everything and after I showed them they messed up they just said well we can't refund online orders. So now I'm out $40. I'll never be back. The kids that work there are incompetent.
Atmosphere: 1
Food: 1
Service: 1
Ordered on the app- which was pointless, the guy in charge of that didn’t pay attention. 3 guys working, only 1 had a clue what he was doing- felt sorry for him. Both sandwiches were to be warmed, only one was. Not close to closing time, but they were already out of toppings.
Atmosphere: 1
Food: 1
Service: 1
The worker Kaylee was very nice she was positive and helpful food was made correct and I ordered 2 sandwiches and both were made to be toasted they were made correct and on time all the workers were very
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza Sub
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