I’m not sure what’s going on at this location. I’ve placed drive up pick up orders twice in the last 2 months via the website. Both times there have been issues with the location not having the order in their system. The first time I called while in route to verify they had the order. Was told by manager that they did. Pulled up to window gave my name and was told by an annoyed employee they didn’t have my order. When I told him the manager verified the order he just stared at me and said it’s not in our system. I told him that can’t be. He just didn’t have any desire to rectify whatever the problem was. Finally the manager stepped in and told me they would have my order shortly. This employee was a lump with attitude. The second time I placed order on line I had a pick up number. After driving 20 minutes to pick up order once again they did not have my order. Manager checked their computer and I was told the order was behind so many other orders it was buried. (?) I don’t know where the problem lies. If it’s their computer system, the lack of training for the employees or just management being ineffective. But they’ve got some problems. I will give them one more chance to get things right. If they can’t, then for me, three strikes you’re out.
Atmosphere: 2
Food: 4
Service: 1
Carolyn Sanders
Hello, sad experience, I got an extravaganza pizza yesterday 8-6-25 and it just smelt and tasted like a meat on it or something was runt, mind you, there was hardly no meat on it, ate a piece anyways and had the walking squirts seriously water runs, i should of known better, Where is all the good restaurants they said we’d get if we went wet? I voted NO, also all the mexican places is ridiculous here, the best place to eat here is Jacks.
Food: 1
Freitty Garcia
I asked for my pizza a very specific way and these guys nailed it. Huge shout out to the whole team, especially Miguel, for making it just how I wanted. Pizza was hot, fresh, and perfect. Thanks guys!
Atmosphere: 5
Food: 5
Service: 5
Peggy Reddick
I finally got my free pizza! And it was incredibly salty
Food: 3
Service: 5
Kitsi
The stuffed crust pepperoni was delicious 😋🤤 would buy again
Allison Woods
Very unprofessional to see employees not wearing gloves when working with food
Caleb Duffey
I went today and bought 4 pizzas and the 16 count buffalo wings and there was barely any sauce on them and the chicken was still raw. I won’t be going back. Took a bite of a wing and it was slimy and pink.
Kenny Gilliland
Called for delivery, got a robot that couldn't complete the order and transferred me to a person I could barely understand. Finally got my order completed. Called at 5:10 and my order of 2 pastas and an order of lava cakes shows up at 6:17, cold, overcooked and under sauced so the pasta was cold and hard. Paid $32 and tipped the driver anyways. When I worked there this was unacceptable. Feels like it should STILL be unacceptable. Even after I stirred mine there was naked, cold, crunchy pasta. Sad to see how far this store has fallen since I was there.
Food: 1
Service: 2
Justin Price
Pizza Not ready when promised.
Atmosphere: 1
Food: 4
Service: 1
J S
I don't want to order a pizza through a robot I will order pizza hut
The AI named Emma that answered the phone and tried to take my order was infuriating. After the app finally worked, the people service was good.
Atmosphere: 2
Food: 3
Service: 2
Lori Hook
Love the garlic bites
Atmosphere: 4
Food: 4
Service: 4
Christina Grimcougar Prine
Best pizza
Atmosphere: 5
Food: 5
Service: 5
Latasha Engle
Sit in line 40 mins just for them to mess my order up how do you get a stuffed cheeses bread
Atmosphere: 1
Food: 1
Service: 1
Laura
I don't know if there just needs to be more training but our pizza is always cut so bad! We never get the extra sauce that we ask for.... Disappointed once
I’m not sure what’s going on at this location. I’ve placed drive up pick up orders twice in the last 2 months via the website. Both times there have been issues with the location not having the order in their system.
The first time I called while in route to verify they had the order. Was told by manager that they did. Pulled up to window gave my name and was told by an annoyed employee they didn’t have my order. When I told him the manager verified the order he just stared at me and said it’s not in our system. I told him that can’t be. He just didn’t have any desire to rectify whatever the problem was. Finally the manager stepped in and told me they would have my order shortly. This employee was a lump with attitude.
The second time I placed order on line I had a pick up number. After driving 20 minutes to pick up order once again they did not have my order. Manager checked their computer and I was told the order was behind so many other orders it was buried. (?)
I don’t know where the problem lies. If it’s their computer system, the lack of training for the employees or just management being ineffective. But they’ve got some problems.
I will give them one more chance to get things right. If they can’t, then for me, three strikes you’re out.
Atmosphere: 2
Food: 4
Service: 1
Hello, sad experience, I got an extravaganza pizza yesterday 8-6-25 and it just smelt and tasted like a meat on it or something was runt, mind you, there was hardly no meat on it, ate a piece anyways and had the walking squirts seriously water runs, i should of known better, Where is all the good restaurants they said we’d get if we went wet? I voted NO, also all the mexican places is ridiculous here, the best place to eat here is Jacks.
Food: 1
I asked for my pizza a very specific way and these guys nailed it. Huge shout out to the whole team, especially Miguel, for making it just how I wanted. Pizza was hot, fresh, and perfect. Thanks guys!
Atmosphere: 5
Food: 5
Service: 5
I finally got my free pizza!
And it was incredibly salty
Food: 3
Service: 5
The stuffed crust pepperoni was delicious 😋🤤 would buy again
Very unprofessional to see employees not wearing gloves when working with food
I went today and bought 4 pizzas and the 16 count buffalo wings and there was barely any sauce on them and the chicken was still raw. I won’t be going back. Took a bite of a wing and it was slimy and pink.
Called for delivery, got a robot that couldn't complete the order and transferred me to a person I could barely understand. Finally got my order completed. Called at 5:10 and my order of 2 pastas and an order of lava cakes shows up at 6:17, cold, overcooked and under sauced so the pasta was cold and hard. Paid $32 and tipped the driver anyways. When I worked there this was unacceptable. Feels like it should STILL be unacceptable. Even after I stirred mine there was naked, cold, crunchy pasta. Sad to see how far this store has fallen since I was there.
Food: 1
Service: 2
Pizza Not ready when promised.
Atmosphere: 1
Food: 4
Service: 1
I don't want to order a pizza through a robot
I will order pizza hut
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
The AI named Emma that answered the phone and tried to take my order was infuriating. After the app finally worked, the people service was good.
Atmosphere: 2
Food: 3
Service: 2
Love the garlic bites
Atmosphere: 4
Food: 4
Service: 4
Best pizza
Atmosphere: 5
Food: 5
Service: 5
Sit in line 40 mins just for them to mess my order up how do you get a stuffed cheeses bread
Atmosphere: 1
Food: 1
Service: 1
I don't know if there just needs to be more training but our pizza is always cut so bad! We never get the extra sauce that we ask for.... Disappointed once
Atmosphere: 4
Food: 2
Service: 4
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