McDonald's
6711 US-431, Owens Cross Roads
(256) 539-1013
Recent Reviews
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No point in curbside pickup. Take 3x as long. Happens every time at this location.
Atmosphere: 1
Service: 1
One star is considered a compliment here. Don’t even bother wasting your time in the line because you’ll get skipped 4+ cars ahead before they get to you. I understand it’s McDonalds and I should have no expectations but that’s my fault for having the lowest of expectations.
Atmosphere: 1
Food: 1
Service: 1
This locations sucks but also McDonald’s as a whole sucks. The quality of food has gone down hill and it wasn’t a big hill in the first place. They continue to increase their prices yet they still pay their employees an unlivable wage. Yet the shareholders continue to get bigger and bigger payouts each year.
Atmosphere: 1
Food: 1
Service: 1
My families first time here. Elijah delivered the food to our car. He had a great attitude. After receiving the code on my order I decided to take the offer and order two sandwichs at the drive thru. The women in her 20s, glasses, and brown hair was the sweetest. The food is great here and awesome service! I recommend this location. The new Gold sauce is amazing.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac, Hamburger, French Fries, Quarter Pounder Hamburger
This was the slowest most inaccurate McDonald's I've ever been to. It took me 15 in line. I was at the pay window for more than 3 minutes. All the other cars pulled up that were in front of me. It seemed as if the first window was closed. So by the time I got up to pick my food up they cancelled my order. Then they took it again but the guy at the window kept trying to give me the order behind me after stating each time what my order was. When I got my food, my burger was missing. The most expensive thing in the bag. I spent $16 for a large tea, fies and 2 chicken wraps. Worst fast food experience I've had in a long time.
Food: 3
Service: 1
The Service Is Is Super Slow I Sat At The Speaker For 20 Minutes. Unacceptable
The wait took a long time to get your food. Staff barely acknowledged we were there standing at the register.
When it's good it's good, it can be fast and freshish. But often this location experience is staffing issues.
For example, I was stuck in the drive-thru for 20 minutes. I was boxed in and our lane wasn't being worked ( the other lane moved forward about three cars in that 20 minutes.
After pulling around I could hear the worker. Obviously way over stressed, I heard them say that they were short staffed and it would be a while. I ended up leaving hangry and disappointed.
Also the dining room was locked.
I love this McDonald’s
Atmosphere: 5
Food: 5
Service: 5
The grounds and parking lot is very greasy.
Last night it took 35 minutes to get my order and they sent out the wrong order twice.
Twice I gave an order back that I had touched and they sent it out to another customer after k owing it had been in my car in my possession.
Then they told me I never ordered what I was waiting for. Then after showing my receipt they made the order.
Then When I complained to the manager he had a total NO Mc care attitude.
Filthy, little low or no leadership and the worst McDonald’s in 5 states.
I will be posting the video on U-tube since
McDonalds corporate doesn’t seem to care
About the quality of their facilities.
EAT -(ABM). (Anywhere But McDonalds)
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Lady that gave me my food was very unkind and sounded very rude and acted very unprofessional. I believe she was in her 50s and her name was “ sicilia?
Atmosphere: 1
Food: 4
Service: 1
Food was inedible way worse than normal McDonald’s. I didn’t have much interaction with the service so I’ll give it a 5 but everything else is 0 out of 5
Atmosphere: 1
Food: 1
Service: 5
I asked for a chicken egg and cheese bagel and I have to say PUT IT ON THE MENU!!! It was truly very good.
Atmosphere: 5
Food: 5
Service: 5
Food is always fine as it can be. I don’t get anything for me I go somewhere else for my breakfast. I go through the drive-thru to get my wife’s breakfast anyway the line and wait are freaking horrible. Maybe 10 cars in the drive thru when I pulled up been waiting 25 minutes and still haven’t even made it to first window. If you have 30 to 40 minutes to waste it’s it’s fine but I’m having to go across the street for my breakfast and I hope I make it before that stop serving
Atmosphere: 3
Food: 3
Service: 3
Always pretty quick always friendly and help with the app at the window n never rush you and pick up window never complains n gladly puts whatever condiments you ask for in your bag n will even stop go get a box from the back n open it up for you if they are out of any of your sauces ketchup whatever doesn't matter and if they mess up an order they will always gladly fix it
Parking: Hampton cove with lots of parking
Kid-friendliness: Yes inside playground
Wheelchair accessibility: Yes both entrances and bathrooms are wheelchair accessible
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: World Famous Fries, Strawberry Sundae, Big Mac, Filet-O-Fish, Chicken Mcnuggets, Cheeseburger
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