McDonald's
6711 US-431, Owens Cross Roads
(256) 539-1013
Recent Reviews
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The Service Is Is Super Slow I Sat At The Speaker For 20 Minutes. Unacceptable
The wait took a long time to get your food. Staff barely acknowledged we were there standing at the register.
When it's good it's good, it can be fast and freshish. But often this location experience is staffing issues.
For example, I was stuck in the drive-thru for 20 minutes. I was boxed in and our lane wasn't being worked ( the other lane moved forward about three cars in that 20 minutes.
After pulling around I could hear the worker. Obviously way over stressed, I heard them say that they were short staffed and it would be a while. I ended up leaving hangry and disappointed.
Also the dining room was locked.
I love this McDonald’s
Atmosphere: 5
Food: 5
Service: 5
The grounds and parking lot is very greasy.
Last night it took 35 minutes to get my order and they sent out the wrong order twice.
Twice I gave an order back that I had touched and they sent it out to another customer after k owing it had been in my car in my possession.
Then they told me I never ordered what I was waiting for. Then after showing my receipt they made the order.
Then When I complained to the manager he had a total NO Mc care attitude.
Filthy, little low or no leadership and the worst McDonald’s in 5 states.
I will be posting the video on U-tube since
McDonalds corporate doesn’t seem to care
About the quality of their facilities.
EAT -(ABM). (Anywhere But McDonalds)
Atmosphere: 1
Food: 2
Service: 1
Lady that gave me my food was very unkind and sounded very rude and acted very unprofessional. I believe she was in her 50s and her name was “ sicilia?
Atmosphere: 1
Food: 4
Service: 1
Food was inedible way worse than normal McDonald’s. I didn’t have much interaction with the service so I’ll give it a 5 but everything else is 0 out of 5
Atmosphere: 1
Food: 1
Service: 5
I asked for a chicken egg and cheese bagel and I have to say PUT IT ON THE MENU!!! It was truly very good.
Atmosphere: 5
Food: 5
Service: 5
Food is always fine as it can be. I don’t get anything for me I go somewhere else for my breakfast. I go through the drive-thru to get my wife’s breakfast anyway the line and wait are freaking horrible. Maybe 10 cars in the drive thru when I pulled up been waiting 25 minutes and still haven’t even made it to first window. If you have 30 to 40 minutes to waste it’s it’s fine but I’m having to go across the street for my breakfast and I hope I make it before that stop serving
Atmosphere: 3
Food: 3
Service: 3
Always pretty quick always friendly and help with the app at the window n never rush you and pick up window never complains n gladly puts whatever condiments you ask for in your bag n will even stop go get a box from the back n open it up for you if they are out of any of your sauces ketchup whatever doesn't matter and if they mess up an order they will always gladly fix it
Parking: Hampton cove with lots of parking
Kid-friendliness: Yes inside playground
Wheelchair accessibility: Yes both entrances and bathrooms are wheelchair accessible
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: World Famous Fries, Strawberry Sundae, Big Mac, Filet-O-Fish, Chicken Mcnuggets, Cheeseburger
Restaurantji Recommends
Kid-friendliness: Playroom clean new
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger
Any food I've gotten here last half dozen times has been horrid. Some of the employees are very friendly and some of the younger ones are extremely rude and foul. I won't take my kids back inside this location.
McDonald’s Hampton Cove and Owens crossroads does not give a crap about their customers. They serve cold stale food consistently. Don’t go there.
Quick and simple order was correct and employees were kind.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Big Mac, Mcdouble
I believe her name is mrs.connie the way I witnessed her running the lunch shift today was outstanding ran smoothly you could tell she truly cares about staff and customers and is respectful when giving instructions place was clean she definitely deserves a raise!!
Atmosphere: 5
Food: 5
Service: 5
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