Dunkin'
1165 US-231, Ozark
(334) 686-0003
Recent Reviews
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I want to rave on these workers for a minute! I put in a mobile order multiple times a week as I’m typically in a rush to get to work ( in the OR). I stroll through usually around 6AM if not before and the staff is always friendly and always has my order ready. Mainly I wanna brag on their positive attitude they continue to uphold day in and day out. It’s not often you get consistent service like this in the food industry but that is why I will continue to choose this location for my morning fix!
I usually have no issues with their food. My fiancé said that he has though. I have had horrible sulphur burps since I had my lunch at about noon. My stomach has also been bothering me since then. The egg tasted old.
Atmosphere: 5
Food: 1
Service: 4
I’ve been here 3 times in the last two weeks and wondering service every time !! The lady’s working are super sweet!
Super fat service every time!!! Coffee made right 95% of the time. The gentleman there in the AM really works hard! 5/5
Atmosphere: 5
Food: 5
Service: 5
Very rude lady on the microphone. My boyfriend could barely even finish saying the order without her talking over him saying what size with an attitude. I work in a coffee shop too, and i’d understand having a bad day, but doesn’t excuse you if your old enough to have a job to take it out on others🤦♀️.
Atmosphere: 1
Service: 1
Not sure what the name of the lady who was working the entire store, but you did a great job!
Atmosphere: 5
Food: 5
Service: 5
Celeste saved my kiddos first date. After waiting 10 min. She jumped behind the counter when she wasnt on shift and the store was empty and was patient and polite. The other workers finally showed up when she she was done doing their job.
Atmosphere: 5
Food: 5
Service: 5
Drinks were melted and refused to refund money, trash establishment
Food: 1
Service: 1
The best customer service! Orders are always done in a timely manner & yummy. I frequent this location several times a week & never any complaints.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dunkin' Energy, Hash Browns, Dunkin' Lemonade Refreshers
We stopped by there tonight and had the friendliest person help us. I think her name is Ebony? I made a mistake on my order and she fixed it without two thoughts. She made my night!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I’ll most likely change this since I do go to Dunkin every morning, I go today like everyday to get the same things, to be told I forgot to heat the oven so you can’t get the food you want. I drive around to get my coffee at least to not have a coffee ready. I get my coffee and mind you I simply reorder the same order daily, I had to ask for the cold foam to be told “I’ll do that for you” hun, its on the ticket you should have done it to begin with. Not to mention the coffee is terrible today or maybe it’s in my head bc I’m afraid to drink it not knowing if I piss the worker off so no telling what is really in it.
This is just very disappointing. I just moved back to Ozark from Enterprise and NEVER did I have this issue there. I’m just highly annoyed. Worse I don’t even know if I can go back and trust that my stuff will be okay to drink/eat since I had to call Dunkin customer service. && posted the pic to show I did in fact place an order with cold foam for the smart ass comment of “I’ll do that for you” ??
Brittany was AMAZING. The most genuine person and amazing customer service.
Atmosphere: 5
Food: 5
Service: 5
I ordered one donut about an hour before closing and the two girls working inside surprised me with a bag full! Obviously they didn’t want to have to throw them out if the donuts didn’t sell, but both ladies were nothing but nice and enthusiastic about their jobs. We had a good laugh and they truly made my night!
Atmosphere: 5
Food: 5
Service: 5
The goddess wrap was so good a little smaller then expected but packed with flavor and not spicy at all
Atmosphere: 5
Food: 5
Service: 5
Loved the caramel cinnamon latte
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Donuts
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