Arby's
160 Vaughan Ln, Pell City
(205) 338-0517
Recent Reviews
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We stopped by to get a delicious Mocha shake. Unfortunately their shake machine was down. WHAT?!!! Instead of leaving, we got two beef ‘n cheddar sandwiches,and water. Good sandwiches, but I really wanted a shake!
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Roast Beef
chicken sliders tasted funny like they were reheated. i took a bite and all the breading fell off.
Atmosphere: 5
Food: 1
Service: 5
Drive thru puts you on hold. Dining room always needs cleaning. Only saving grace,Wendy's is slower
Dietary restrictions: Not posted
Kid-friendliness: Please don't bring kids you cannot control
Wheelchair accessibility: NOT
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Curly Fries, Roast Beef, Arby's Signature Sandwiches
It’s a typical Arby’s… Nothing extravagant but it wasn’t bad!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Roast Beef
The wife, and I, both got the fried turkey sandwiches, with crinkle fries. Both were very good. But, neither had tomatoes on it. Fine by me, although the wife was a little bit peeved. You should mention it if you're out of them, ya know? We came in around 5:30 on November 14th, and a LOT of tables needed to be cleaned, too. They weren't busy, and the employees were mostly chatting. Time to lean, time to clean!
Atmosphere: 4
Food: 5
Service: 5
Hana had an attitude at the drive thru. Terrible service. I understand having a bad night but as soon as we pulled up “what can I get you?” No customer service skills. Very unprofessional.
Atmosphere: 1
Food: 2
Service: 1
Great roast beef sandwich. It's a shame they keep taking the potato cakes off the menu. I'll be back when they return.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Potato Cakes, Roast Beef
Stopped by with a friend of mine to just grab a quick bite to eat. Went through the drive through, and she ordered their 5/$10 to take home with her for her family. I ordered some of the loaded fries. To begin with over the mic I ask for those to be put in 2 seperste bags but instead the fries were thrown in the bottom of the bag in one of those cardboard hb clamp shells with rhe other food all on top. Somewhere between packing the bag and us getting the bag, the fries were everywhere in our bag all over the bottom of the bag and the other food. The bottom of the bag had already begun to soak through the bag, so I parked and carried the bag back inside to show them what we had received. The girl up front seemed to be understanding about the situation, not sure if she was the one who packed the bag but not the one who handed it to us. The girl in the kitchen was very ugly screaming at the girl up front about what I wanted when the girl up front told her that she then starts cursing and slinging everything while making me a new order of fries that she slung across the rack where they put the food from back to front. The girl was lucky enough to stop it before it landed in the floor. I actually felt sorry for anyone who would have to work with someone who acted like that. Maybe this is the reason some places are understaffed because I wouldn't make it working along side anyone who behaved this way.
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: French Dip, Philly Cheese Steak, Roast Beef, Double Roast Beef
Bridget, Grady, & Leah provided excellent service & seemed to make a great team.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries, Roast Beef
Hana saved the day because Connor was just awful. Please get rid of him!
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Curly Fries, Roast Beef
Restaurantji Recommends
The place was nasty. Everytime we come to the restaurant it is nasty. Floors are sticky and every table and seats have food on them. this place needs good leadership not friends it can be a good place to work with leadership
Atmosphere: 1
Food: 1
Service: 3
Ordered two of the smokehouse brisket and one double roast beef sandwiches. All of the sandwiches only had about half the meat they should have. The brisket sandwiches were missing the crispy onion pieces and sauce as well. Whoever assembled these was not properly instructed in how to do so. To my knowledge, this is the only issue I have ever had at Arbys. I only complain because these are not cheap sandwiches. They exact a price premium and high expectations in terms of quality. Visit was on July 1, 2024.
Atmosphere: 5
Food: 1
Service: 5
Food was good so was the service but the prices are getting out of hand.
Food: 5
Service: 5
Recommended dishes: French Dip, Curly Fries, Roast Beef
New burger rocks
Atmosphere: 5
Food: 5
Service: 5
Good food great employees
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef
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