Customer service was excellent. The food was great. Very clean and friendly.
Atmosphere: 5
Food: 5
Service: 5
Nicole Davis
I was told to pull forward in the drive-through so I did and sat there for 15 minutes and my food never came out so I finally went inside and everybody was standing around talking goofing off being on their phone super unprofessional and nobody even apologized for making me wait that long Horrible customer service
Atmosphere: 2
Food: 3
Service: 1
Abriam Brown
If I could leave 0 stars, I would. I specifically asked for chicken legs and received thighs in all three boxes I purchased. I also asked if the chicken was spicy, and I was told no—but my child’s mouth is burning! When I asked if they could make a note of my request, the young lady on the phone told me that thighs were all they could give. This is frustrating because your menu clearly lists legs, thighs, breasts, and wings. I’m very upset and, unfortunately, won’t be returning to this specific location.
Food: 1
Michael Buchanan
Bacon, egg and cheese biscuit looked pitiful. Tater tots greasy and salty. Coffee was passable. I will never waste money here again.
Food: 1
Service: 3
Jonathan Fowler
Absolutely amazing workers, great cooking, and open on Thanksgiving! If you love fried chicken this particular location is a wonderful Pell City staple.
Atmosphere: 5
Food: 5
Service: 5
mack truck
Walked in , greeted took my order and served quickly. Drink machine was clean, restaurant even smelled clean. Good health score. Have eaten there several times.
Atmosphere: 4
Food: 4
Service: 4
James Parsons
To me, this is the best biscuit around
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Steak Biscuit, Country Ham Biscuit
bpdcale
Been standing here for 5 minutes so far. They aren't even busy. Fixing to walk out.
Atmosphere: 1
Service: 1
Samuel Craig
Been standing in line for 5 mins while an old lady served White people in front of me, with like 5 employees… then the WHITE people behind me and rang up right away
Picked up an order for someone and it was clean and ready to go. Thanks for making my job easier.
Atmosphere: 5
Service: 4
brad chancey
Walked in at 7 am with a group of 8 men. We stood in the line for several minutes. There was no acknowledgement of our existence. There were two customers in the whole place. We decided to leave and go to Jack's. As we were leaving the building, an employee, maybe the manager was sitting in their car, she was polite and asked why we were leaving. We explained we never got served or even greeted. She apologized. No doubt she was supposed to be working the counter, lol. As we left she got back in her car and continued her phone conversation. It's not a huge deal, Jack's is just down the road.
Chris Watkins
Where do I start…. Placed an order on the bojangles app at 4:36 today. Went to the Oneonta,AL location and got the no later than 4:45. No chicken, dirty rice, mashed potatoes or fries was cooked. Three employees were on break. They fixed our drinks when we first got there but after waiting 40 min in the store they were all watered down due to ice melted. We finally get our food, walk out to the truck, check the food and of course it’s wrong. Missing one piece of chicken and an order of fries. Horrible service, waited over 45 min for our order. We will never go back.
Johnny Sims
Good deals on meals
Atmosphere: 5
Food: 5
Service: 5
Cheryl Franklin
Had a nice lady helping in the front food was fresh and fast.
Customer service was excellent. The food was great. Very clean and friendly.
Atmosphere: 5
Food: 5
Service: 5
I was told to pull forward in the drive-through so I did and sat there for 15 minutes and my food never came out so I finally went inside and everybody was standing around talking goofing off being on their phone super unprofessional and nobody even apologized for making me wait that long Horrible customer service
Atmosphere: 2
Food: 3
Service: 1
If I could leave 0 stars, I would. I specifically asked for chicken legs and received thighs in all three boxes I purchased. I also asked if the chicken was spicy, and I was told no—but my child’s mouth is burning! When I asked if they could make a note of my request, the young lady on the phone told me that thighs were all they could give. This is frustrating because your menu clearly lists legs, thighs, breasts, and wings. I’m very upset and, unfortunately, won’t be returning to this specific location.
Food: 1
Bacon, egg and cheese biscuit looked pitiful. Tater tots greasy and salty. Coffee was passable. I will never waste money here again.
Food: 1
Service: 3
Absolutely amazing workers, great cooking, and open on Thanksgiving! If you love fried chicken this particular location is a wonderful Pell City staple.
Atmosphere: 5
Food: 5
Service: 5
Walked in , greeted took my order and served quickly. Drink machine was clean, restaurant even smelled clean. Good health score. Have eaten there several times.
Atmosphere: 4
Food: 4
Service: 4
To me, this is the best biscuit around
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Steak Biscuit, Country Ham Biscuit
Been standing here for 5 minutes so far. They aren't even busy. Fixing to walk out.
Atmosphere: 1
Service: 1
Been standing in line for 5 mins while an old lady served White people in front of me, with like 5 employees… then the WHITE people behind me and rang up right away
Atmosphere: 1
Food: 3
Service: 1
Wouldn't let my dog eat here
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Picked up an order for someone and it was clean and ready to go. Thanks for making my job easier.
Atmosphere: 5
Service: 4
Walked in at 7 am with a group of 8 men. We stood in the line for several minutes. There was no acknowledgement of our existence. There were two customers in the whole place. We decided to leave and go to Jack's. As we were leaving the building, an employee, maybe the manager was sitting in their car, she was polite and asked why we were leaving. We explained we never got served or even greeted. She apologized. No doubt she was supposed to be working the counter, lol. As we left she got back in her car and continued her phone conversation. It's not a huge deal, Jack's is just down the road.
Where do I start…. Placed an order on the bojangles app at 4:36 today. Went to the Oneonta,AL location and got the no later than 4:45. No chicken, dirty rice, mashed potatoes or fries was cooked. Three employees were on break. They fixed our drinks when we first got there but after waiting 40 min in the store they were all watered down due to ice melted. We finally get our food, walk out to the truck, check the food and of course it’s wrong. Missing one piece of chicken and an order of fries. Horrible service, waited over 45 min for our order. We will never go back.
Good deals on meals
Atmosphere: 5
Food: 5
Service: 5
Had a nice lady helping in the front food was fresh and fast.
Atmosphere: 5
Food: 5
Service: 5
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