Best customer service I've gotten from here in a long time!!
Atmosphere: 5
Food: 5
Service: 5
Madison Masters
Food was cold and waited like 20 mins in drive through to get it
Atmosphere: 1
Food: 2
Service: 2
Kay Watson
Fries and hushpuppies where cold lobster bites where old ask for sauces didn't get any
Atmosphere: 3
Food: 3
Service: 3
Matt Greene
This place will be shut down next. It’s the people y’all have working for you very rude so not go here!.
Atmosphere: 1
Food: 1
Service: 1
M Willis
Great as always
Atmosphere: 5
Food: 5
Service: 5
Jw Smith
Would not accept advertise specials...not the first time franchise owner thinks she owns the company
Patricia Neal
Captain D is a lot better than it used to be but I just received my meal. The bread was ruined because they placed it in the box where the juice from green beans soaked it. The corn was old. It was terrible. I ordered a $4.59 dessert and was charged but never received it. I tried calling them after I returned home but no answer. Hopefully they will fix it but I don't want to drive another 40 minutes to get it tonight. The service was good though. The lady was pleasant when she took my order. The fish was very good. The loaded potato was old, and the cheese was melted on the foil but not the potato. But I could tell the potato was old and not fresh. I paid $22.09 for one meal and only ate less than half.. please do better.
Atmosphere: 4
Food: 1
Service: 5
Anne Neal
I am absolutely sick of spending money on food here and not being able to eat it. I pulled up and was asked if I wanted to try butterfly shrimp for $1.99 I said yes. Added 1 baked pot 1 small coke. It was $14.77. I said no. I'll get the meal deal instead. It was awful. I asked for lemon wedges. I didn't get, my baked potato was old and turning brown and cold. The fish had so much pepper on it I couldn't eat it. No salt, no pepper and no receipt. I took 2 bites of my meal and stopped eating. The people who work there seemed like they didn't care about customers. Oh and they gave me the wrong Pepsi. I asked for a small regular Pepsi but paid for a large and it was diet Pepsi. And they weren't even busy. The last time they left out a $5.00 dessert that I paid for. I tried to call, but no answer on the phone and I live out of town. This place has really gone down hill and you need to get better quality people or something. I do not recommend this location
Atmosphere: 1
Food: 1
Service: 1
Peggy Boyd
The staff were loud, and argued the hole time we were there, people walked out due to no service. And the loudness. The wait time for the food was over 30 minutes.
Atmosphere: 1
Food: 2
Service: 1
Dennis Coe
Food was excellent, Young lady at drive through was exceptionally nice
Four adults for Sunday lunch. We had fried white fish with different sides. The fish and sides were great. Yolanda is doing a great job with this Captain D's.
Atmosphere: 5
Food: 5
Service: 5
jonathan crump
Great fish and chips!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish and Chips
Rhonda Wheeler Courson
I knew what I wanted to order, and the sweet lady at the drive thru helped me figure out the most economical way to piece my order together. She was so patient and helpful!
Atmosphere: 5
Food: 5
Service: 5
Melinda Nolin
Mrs. Yolanda was so nice and welcoming to us. Made us feel like family
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Fish and Chips
Vicka Spidell
Great customer service and made sure my food was fresh and I had everything I needed
Best customer service I've gotten from here in a long time!!
Atmosphere: 5
Food: 5
Service: 5
Food was cold and waited like 20 mins in drive through to get it
Atmosphere: 1
Food: 2
Service: 2
Fries and hushpuppies where cold lobster bites where old ask for sauces didn't get any
Atmosphere: 3
Food: 3
Service: 3
This place will be shut down next. It’s the people y’all have working for you very rude so not go here!.
Atmosphere: 1
Food: 1
Service: 1
Great as always
Atmosphere: 5
Food: 5
Service: 5
Would not accept advertise specials...not the first time franchise owner thinks she owns the company
Captain D is a lot better than it used to be but I just received my meal. The bread was ruined because they placed it in the box where the juice from green beans soaked it. The corn was old. It was terrible. I ordered a $4.59 dessert and was charged but never received it. I tried calling them after I returned home but no answer. Hopefully they will fix it but I don't want to drive another 40 minutes to get it tonight. The service was good though. The lady was pleasant when she took my order. The fish was very good. The loaded potato was old, and the cheese was melted on the foil but not the potato. But I could tell the potato was old and not fresh. I paid $22.09 for one meal and only ate less than half.. please do better.
Atmosphere: 4
Food: 1
Service: 5
I am absolutely sick of spending money on food here and not being able to eat it. I pulled up and was asked if I wanted to try butterfly shrimp for $1.99 I said yes. Added 1 baked pot 1 small coke. It was $14.77. I said no. I'll get the meal deal instead. It was awful. I asked for lemon wedges. I didn't get, my baked potato was old and turning brown and cold. The fish had so much pepper on it I couldn't eat it. No salt, no pepper and no receipt. I took 2 bites of my meal and stopped eating. The people who work there seemed like they didn't care about customers. Oh and they gave me the wrong Pepsi. I asked for a small regular Pepsi but paid for a large and it was diet Pepsi. And they weren't even busy. The last time they left out a $5.00 dessert that I paid for. I tried to call, but no answer on the phone and I live out of town. This place has really gone down hill and you need to get better quality people or something. I do not recommend this location
Atmosphere: 1
Food: 1
Service: 1
The staff were loud, and argued the hole time we were there, people walked out due to no service. And the loudness. The wait time for the food was over 30 minutes.
Atmosphere: 1
Food: 2
Service: 1
Food was excellent, Young lady at drive through was exceptionally nice
Food: 5
Service: 5
Recommended dishes: Spicy Fish and Shrimp Combo
Restaurantji Recommends
Four adults for Sunday lunch. We had fried white fish with different sides. The fish and sides were great. Yolanda is doing a great job with this Captain D's.
Atmosphere: 5
Food: 5
Service: 5
Great fish and chips!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish and Chips
I knew what I wanted to order, and the sweet lady at the drive thru helped me figure out the most economical way to piece my order together. She was so patient and helpful!
Atmosphere: 5
Food: 5
Service: 5
Mrs. Yolanda was so nice and welcoming to us. Made us feel like family
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Fish and Chips
Great customer service and made sure my food was fresh and I had everything I needed
Loading...