Starbucks
$ • Coffee Shops
Hours:
2401 Dr John Haynes Dr Ste. E, Pell City
(205) 961-4745
About Starbucks
Customers' Favorites
Starbucks Reviews
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I only chose slow service because it was the only service option.
I am the one who came in earlier with my husband and daughter who you treated like crap because I had to ask about where one of our drinks were. Then You proceed to tell me it wasn’t your fault and then made my daughter a watery frappacino! Then you proceeded to talk about us where we could hear you! We will NEVER come back to this Starbucks. Feeling intimidated to just sit in the Starbucks you just purchased...read full review
The Pell City Starbucks is phenomenal. Always friendly with me! Orders are correct. My ONLY COMPLAINT is the recently changed hours...now opening at 530am and 6am on the weekends. Really puts a kink in my mornings. Bad decision corporate!!!
I have really enjoyed coming here after my workout to catch up on computer work every morning. The staff is always in good spirits. It’s cool the staff takes time to know your name and even remembers your favorite drink. Worth the stop…check them out.
Ratings
Hours
| Monday | 4:30AM - 9PM |
| Tuesday | 4:30AM - 9PM |
| Wednesday | 4:30AM - 6:30PM |
| Thursday | 4:30AM - 6PM |
| Friday | 4:30AM - 9PM |
| Saturday | 5AM - 9PM |
| Sunday | 5AM - 9PM |
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Starbucks is a restaurant known for its drinks, which are consistently well-made and delicious. However, the drive-through service can sometimes be slow, leading to frustration for customers. The atmosphere varies depending on the location of the waiting area: one side has an outdoor dining patio, another is farther from the road, a third side is near dumpsters, and the fourth side is where drinks are handed out.
Some customers have experienced incorrect orders, such as receiving coffee instead of a Chai Latte, or issues with the amount of foam in their drinks, which can affect the amount of liquid received. The staff are generally friendly, but there can be inconsistencies in how drinks are prepared and how customers are greeted. For example, some customers noted that employees can sometimes ignore greetings or make mistakes with orders, though others have praised the staff for being kind, fast, and joyful, even during busy times.
The cleanliness and appearance of the restaurant are generally good, and it’s easy to enter and exit the drive-through. Many customers appreciate the friendly staff and the consistent quality of drinks, especially the person named Kenzie, who handled a mixed-up order very well with a smile. Some customers wish for a quieter environment, as the restaurant can be noisy. Overall, Starbucks is well-known for its drinks, but there is room for improvement in service, order accuracy, and the atmosphere.