Starbucks

Name: Starbucks
Address: 2401 Dr John Haynes Dr Ste. E, Pell City, Alabama, 35125, US
Telephone: (205) 961-4745
Price range: $
Rating: 3.3

$ • Coffee Shops

Hours:
2401 Dr John Haynes Dr Ste. E, Pell City
(205) 961-4745

About Starbucks

Starbucks is a restaurant known for its drinks, which are consistently well-made and delicious. However, the drive-through service can sometimes be slow, leading to frustration for customers. The atmosphere varies depending on the location of the waiting area: one side has an outdoor dining patio, another is farther from the road, a third side is near dumpsters, and the fourth side is where drinks are handed out.

Some customers have experienced incorrect orders, such as receiving coffee instead of a Chai Latte, or issues with the amount of foam in their drinks, which can affect the amount of liquid received. The staff are generally friendly, but there can be inconsistencies in how drinks are prepared and how customers are greeted. For example, some customers noted that employees can sometimes ignore greetings or make mistakes with orders, though others have praised the staff for being kind, fast, and joyful, even during busy times.

The cleanliness and appearance of the restaurant are generally good, and it’s easy to enter and exit the drive-through. Many customers appreciate the friendly staff and the consistent quality of drinks, especially the person named Kenzie, who handled a mixed-up order very well with a smile. Some customers wish for a quieter environment, as the restaurant can be noisy. Overall, Starbucks is well-known for its drinks, but there is room for improvement in service, order accuracy, and the atmosphere.