Wendy's
170 Vaughan Ln, Pell City
(205) 338-2045
Recent Reviews
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While we were ordering and talking with an employee in the drive thru, out of no where the manager on 2/13/25 at 8:30pm was very rude and screaming at us through the microphone headset when we asked one question. About adding on to the order. Due to her attitude, we kindly said No Thank you.
As we drove off passed the drive thru window, she started waving her broom aggressively and making faces at us. Of course, we couldn't make out what she was saying, but with those look I don't think it was kind. We will not be stopping at this location on our next road trip.
Atmosphere: 1
Food: 1
Service: 1
Went with family for the krabby patty thing. Everything was nice the service was great, the staff was great and food was good. Ended up getting 4 more patties for the road
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
The food was decent. The service was ok when we walked in. However, I got ignored by the manager while standing at the counter trying to get some salt. My family was the only people in there.
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Fries, Double Stack
I got the krabypatty meal and it was cold and the fries where so old I payed for a double and they gave me a single krabypatty so I when back a round and and ask them if they could fix it and they gave me back the same food old food and the laid at the windows was high on something absolutely horrible service I want my money back
Atmosphere: 1
Food: 1
Service: 1
Quick service food was ok
Food: 3
Service: 5
The burgers were like leather and the fries were very brown like the Greece has been changed in days. I also experienced one of their Cooks ripping a bag of nuggets open with his mouth.
Atmosphere: 3
Food: 2
Service: 3
Wendy's socks in pell city i waited for 5 minutes pulled up . She said she could not take my order. RUDE
Absolutely enjoyed meeting the manager today. She was very nice and came out to speak with us and the young lady working the register was very sweet as well
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wendy's Hot & Crispy Fries, Fries, Classic Chocolate Frosty, Double Stack
Because I have celiac disease and require gluten free food to be truly gluten free, I had no plans to purchase food. The manager? took the time to review Wendy's poster on allergens. She convinced me to try a fruit shake. I'm pleased to report that it really was gluten free. I had no complications!
Atmosphere: 4
Food: 4
Service: 5
Needed a quick snack after a long, hot day, 3 berry frosty is it, baby!!!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Wendy's Hot & Crispy Fries, Fries, Honey Butter Biscuit
Restaurantji Recommends
Great staff
Atmosphere: 5
Food: 5
Service: 5
food and service has much improved. saucy nuggets are the bomb
Atmosphere: 5
Food: 5
Service: 5
Lady taking my order out the window was very rude the sign was even changed over for breakfast she was being very rude cuz I didn't know what to order cuz the menu was not available she didn't say thank you she didn't say have a wonderful day nothing maybe she shouldn't be working if she can't treat people with respect
Food: 4
Service: 1
Had to wait,they were busy with drive thru.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fries, Sandwich, Dr Pepper
Awesome night crew
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baconator
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