Jack's Family Restaurant
$ • Fast Food, American
Hours:
4468 Center Point Rd, Pinson
(205) 680-5225
About Jack's Family Restaurant
Customers' Favorites
Fried Chicken Slaw and Mashed Potatoes and Gravy
Chicken Fingers Meal
Pancakes with Bacon
Biscuit and Gravy
Breakfast Special
Biscuits & Gravy
Chicken Biscuit
Chicken Fingers
Steak Biscuit
French Fries
Jack's Family Restaurant Reviews
Ratings
Menu
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Hours
| Monday | 4:30AM - 10PM |
| Tuesday | 4:30AM - 10PM |
| Wednesday | 4:30AM - 10PM |
| Thursday | 4:30AM - 10PM |
| Friday | 4:30AM - 11PM |
| Saturday | 4:30AM - 11PM |
| Sunday | 6AM - 10PM |
Jack's Family Restaurant offers a mixed dining experience. While the food was once great, it has declined over time, with issues like overcooked fried chicken, inconsistent mashed potato portions, and consistently cold fries. The milkshakes are also not served in full portions, and customers have reported missing items in their takeout orders. However, the restaurant has received praise for its quick service and friendly staff, particularly from a regular customer who enjoys the familiar atmosphere. The management seems attentive, but the staff could benefit from a more customer-focused attitude during busy periods. Customers often highlight the chicken fingers as a standout, with many visiting frequently to enjoy them. The restaurant is known for its clean environment and teamwork, especially during busy times like drive-thru hours. Some customers have experienced issues such as missing items or inconsistent food quality, particularly later in the evening, which has led to disappointment. Overall, the restaurant provides quick service and a friendly atmosphere, but the quality of food can vary depending on the time of day.