Jack's Family Restaurant
$ • Fast Food, American
Hours:
4468 Center Point Rd, Pinson
(205) 680-5225
About Jack's Family Restaurant
Customers' Favorites
Jack's Family Restaurant Reviews
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Depending on what you're ordering and what time you order it, it can be great.
At 7:00 p.m., I ordered the dinner special -two piece chicken. Unfortunately for me, one piece of my chicken was so dry, I couldn't eat it. The other piece was so greasy, I could barely eat it. I ordered an apple pie and I got a strawberry cream cheese pie that had apparently been sitting there all day.
My mashed potatoes without gravy and my green beans were fine. To say that I'm disappointed...read full review
I go every wed to get the same order today I was greeted with a very rude lady she said “You had one big jack no mustard2 drinks”
I interrupted her and said “No ma’am I had 2 big jack combos. She said “I didn’t finish you interrupted me. She got mad slammed the window. And said she interrupted me I can’t believe her. Then said I’m not raciest. I asked for a manager the manager repeated the order I said yes ma’am your right. Then I asked for the ladies name...read full review
breakfast specials double gravy!
Menu
Hours
| Monday | 4:30AM - 10PM |
| Tuesday | 4:30AM - 10PM |
| Wednesday | 4:30AM - 10PM |
| Thursday | 4:30AM - 10PM |
| Friday | 4:30AM - 11PM |
| Saturday | 4:30AM - 11PM |
| Sunday | 6AM - 10PM |
Jack's Family Restaurant offers a mixed dining experience. While the food was once great, it has declined over time, with issues like overcooked fried chicken, inconsistent mashed potato portions, and consistently cold fries. The milkshakes are also not served in full portions, and customers have reported missing items in their takeout orders. However, the restaurant has received praise for its quick service and friendly staff, particularly from a regular customer who enjoys the familiar atmosphere. The management seems attentive, but the staff could benefit from a more customer-focused attitude during busy periods. Customers often highlight the chicken fingers as a standout, with many visiting frequently to enjoy them. The restaurant is known for its clean environment and teamwork, especially during busy times like drive-thru hours. Some customers have experienced issues such as missing items or inconsistent food quality, particularly later in the evening, which has led to disappointment. Overall, the restaurant provides quick service and a friendly atmosphere, but the quality of food can vary depending on the time of day.