My sandwich bread was wet, untoasted, and was missing some of the ingredients I chose.
Food: 1
Kristopher Kelley
On August 28, 2024, I placed a mobile order through the Subway app at 1:00 PM, totaling $54.53. At 1:23 PM, the order was marked as delivered, yet I received nothing. I immediately contacted DoorDash, who confirmed that my order was indeed not delivered. They reached out to the Subway location on Deerfoot Parkway to arrange a reorder and redelivery, but shockingly, the location refused to fulfill the request.
Service: 1
Eder Mendoza
Excellent staff
Atmosphere: 5
Food: 5
Service: 5
Lance Wood
Served a delicious sandwich and was very courteous server. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
Yena Kim
Kid-friendliness: Every-time my family and I come in they gave us good service and they are polite with kids.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: The Boss, Subway Footlong Cookie
Sharon Herndon
The width of the bread is half of what it used to be meaning the contents was half as well
Erica Ashford
I visit frequently, always good food, service, and clean restaurant.
Atmosphere: 5
Food: 5
Service: 5
Tre'
I don't know what's the deal with this particular location but everytime I make a mobile order I go in to ask for light meat, before they start working on my order , because it's no place to put it on the mobile order. When I do this they immediately catch an attitude. It's two people in there that catch an attitude , Jace and another lady that wears a ponytail. The lady with the ponytail wasn't present today but she was on Jan 30th during the last incident. Everyone else is fine with it. I mean it's not like I'm asking to add extra. I'm only asking for them not to put all that meat on my sandwhich which I'm not going to eat. One would think that would be saving them money. Well today I ordered and it the same as always. The guy Jace caught an attitude and got loud with me. The customer next to me noticed it and we exchanged looks so I know it wasn't a me thing. I was very polite when I came in as always and never ever have an attitude so I'm not understanding why for the last two times I have visited they catch one with me. I asked for the manager's contact info and they said they can't give that info out but they can take down my info instead. I hope this message gets to the manager and he reviews his cameras with audio from todays date and also Jan 30th . When something similar happened that day I thought that maybe it was just a rough day for them but this seems to be an on going problem so I had to address it.I was thinking after all of this Maybe the manager need to get involved and know why he may be losing business do to the attitudes.
I hate we only have four restaurants on this side of Deerfoot. The customer service at this location sucks. The cashier (name unknown) is a racist. His attitude was nasty the entire time we were in the restaurant. I’m a social worker so sometimes I give people benefit of the doubt and assume you’re having a bad day. Until you put my receipt on the counter instead of in my hand. I held my hand over the cash register to make sure you place my money in the hand. You did but tried so hard not to touch me. I asked if this was my food in the extra large bag (I ordered one six inch sub) and you pushed the bag towards me never saying one word. I grab my sandwich out the bag and walked out of this establishment…and I will not return. And I’ll make sure to tell everyone I come in contact with not to. If you don’t want to serve black people in a community I don’t know where you need to work. But not here cause it’s very diverse. I’ll be calling to speak with the store manager as well.
Atmosphere: 1
Food: 1
Service: 1
Amy B
My order was wrong, got a salad it had 0 lettuce, small handful spinach. No topping that I asked for. My husband's sandwich was over sauced all he could taste was sauce. Food was not editable! (Order placed Sunday 6th, 23 3:30pm)
Atmosphere: 1
Food: 1
Service: 1
Tracy Thomas
The staff was a bit
Atmosphere: 4
Food: 4
Service: 3
Adam Me
Food was halfway decent overpriced in my opinion for a sandwich,customer service was not present guy who served me didn't act like he wanted to be there I walk in no welcome to subway, I walked up to the guy I say "hey how's it going man" he looked up towards ceiling rolled his eyes and says what can I get
Atmosphere: 1
Food: 3
Service: 1
MaryJane Rowell
Refused to let us use a coupon if we ordered from the menu and told us we couldn’t “build ur own sub” because it was similar to one on the menu even with all our modifications.
The local subway is great! We love it
Atmosphere: 5
Food: 5
Service: 5
My sandwich bread was wet, untoasted, and was missing some of the ingredients I chose.
Food: 1
On August 28, 2024, I placed a mobile order through the Subway app at 1:00 PM, totaling $54.53. At 1:23 PM, the order was marked as delivered, yet I received nothing. I immediately contacted DoorDash, who confirmed that my order was indeed not delivered. They reached out to the Subway location on Deerfoot Parkway to arrange a reorder and redelivery, but shockingly, the location refused to fulfill the request.
Service: 1
Excellent staff
Atmosphere: 5
Food: 5
Service: 5
Served a delicious sandwich and was very courteous server. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
Kid-friendliness: Every-time my family and I come in they gave us good service and they are polite with kids.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: The Boss, Subway Footlong Cookie
The width of the bread is half of what it used to be meaning the contents was half as well
I visit frequently, always good food, service, and clean restaurant.
Atmosphere: 5
Food: 5
Service: 5
I don't know what's the deal with this particular location but everytime I make a mobile order I go in to ask for light meat, before they start working on my order , because it's no place to put it on the mobile order. When I do this they immediately catch an attitude. It's two people in there that catch an attitude , Jace and another lady that wears a ponytail. The lady with the ponytail wasn't present today but she was on Jan 30th during the last incident. Everyone else is fine with it. I mean it's not like I'm asking to add extra. I'm only asking for them not to put all that meat on my sandwhich which I'm not going to eat. One would think that would be saving them money. Well today I ordered and it the same as always. The guy Jace caught an attitude and got loud with me. The customer next to me noticed it and we exchanged looks so I know it wasn't a me thing. I was very polite when I came in as always and never ever have an attitude so I'm not understanding why for the last two times I have visited they catch one with me. I asked for the manager's contact info and they said they can't give that info out but they can take down my info instead. I hope this message gets to the manager and he reviews his cameras with audio from todays date and also Jan 30th . When something similar happened that day I thought that maybe it was just a rough day for them but this seems to be an on going problem so I had to address it.I was thinking after all of this Maybe the manager need to get involved and know why he may be losing business do to the attitudes.
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Sandwich
Workers were rude and the food was
Atmosphere: 3
Food: 3
Service: 1
Restaurantji Recommends
I hate we only have four restaurants on this side of Deerfoot. The customer service at this location sucks. The cashier (name unknown) is a racist. His attitude was nasty the entire time we were in the restaurant. I’m a social worker so sometimes I give people benefit of the doubt and assume you’re having a bad day. Until you put my receipt on the counter instead of in my hand. I held my hand over the cash register to make sure you place my money in the hand. You did but tried so hard not to touch me. I asked if this was my food in the extra large bag (I ordered one six inch sub) and you pushed the bag towards me never saying one word. I grab my sandwich out the bag and walked out of this establishment…and I will not return. And I’ll make sure to tell everyone I come in contact with not to. If you don’t want to serve black people in a community I don’t know where you need to work. But not here cause it’s very diverse. I’ll be calling to speak with the store manager as well.
Atmosphere: 1
Food: 1
Service: 1
My order was wrong, got a salad it had 0 lettuce, small handful spinach. No topping that I asked for. My husband's sandwich was over sauced all he could taste was sauce. Food was not editable! (Order placed Sunday 6th, 23 3:30pm)
Atmosphere: 1
Food: 1
Service: 1
The staff was a bit
Atmosphere: 4
Food: 4
Service: 3
Food was halfway decent overpriced in my opinion for a sandwich,customer service was not present guy who served me didn't act like he wanted to be there I walk in no welcome to subway, I walked up to the guy I say "hey how's it going man" he looked up towards ceiling rolled his eyes and says what can I get
Atmosphere: 1
Food: 3
Service: 1
Refused to let us use a coupon if we ordered from the menu and told us we couldn’t “build ur own sub” because it was similar to one on the menu even with all our modifications.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Cookies
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