Ordered a Black Forest foot long with ham and cheese. Got home and there wasn’t any cheese on the sandwich. A bunch of mindless idiots working there
Taylor Madison
I mean.. can we at least wash the produce??
Atmosphere: 5
Food: 1
Service: 5
Recommended dishes: Cookies
Nikki George
Pamela is THE best! She makes a delicious sandwich but she is ALWAYS so kind and makes me feel like I’m visiting a friend whenever I go to this location.
Food: 4
Service: 5
sidduri sravanrao
Hospitality and service is good
Atmosphere: 5
Food: 5
Service: 5
JaKeia Johnson
My family goes to this Subway weekly and Ms. Pamela and the staff NEVER miss. They are always polite, prompt and happy to serve. Ms. Pamela remembers our order and does it with a smile. She not only has great customer service but a beautiful spirit that you can feel when you walk through the door. Please patronize their store. You wont be disappointed
Atmosphere: 5
Food: 5
Service: 5
Lydia Pool
Love this place great people and great subs
Atmosphere: 5
Food: 5
Service: 5
Kimberly Bivins
I frequent this location and Pamela is always welcoming and gives great sub suggestions, along with builds quality products. Thanks for all you do.
Atmosphere: 5
Food: 5
Service: 5
Erica Renae
I just left there and he only gave me two scoops of tuna on my foot long. He spreads it out on the other six inches. It was a mobile app order, so make sure you check your order.
Atmosphere: 1
Food: 1
Service: 1
Jack Webb
I have been getting sandwiches from this restaurant for several years. They are always great and the people are friendly. It's a regular stop for me. Give them a try. They are wonderful.
I visited this store recently and they were polite and friendly and the sandwiches was pretty good and the bread was so far the best one I have had at a subway plus point they accept all the coupons both instore and online
Cheap owner won’t honor coupons for most sandwiches. They should honor the coupons that they ship. I would never eat here with someone so
Atmosphere: 1
Food: 1
Service: 1
Micha
FOUND A FINGERNAIL IN MY FOOD ???
Atmosphere: 1
Food: 1
Service: 1
Terry Williams
Loved
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip
Brandon Blagg
Pamela was hands down the RUDEST employee I have ever dealt with. My aunt was ordering sandwiches for us, while reading it off of her phone. When she got back home, the order was wrong. I called up to the store to let them know and see what they could do about it. I got put on the phone with Pamela since she is the one that made the sandwich. When I let her know that I had ordered a #2 - The Outlaw, and that they did not put the Chipotle sauce or the onions that normally come in it (nor did they put the double meat that we asked for), she cut me off to tell me that she didn’t hear the double meat and that my aunt didn’t specifically ask for the onions and Chipotle sauce. She began to argue with me, cutting me off and being rude the whole time. When she said “what exactly do you want”, I told her I wanted her to take my information and have the manager to call me in the morning. She then said “ok” and hung up on me. And not accidentally either. Because I immediately called back and was ignored until I called a total of EIGHT (8) times!When I finally got someone back on the phone, I got nothing but attitude. Being told “we are busy” “what do you want me to do” and generally being dismissive and disrespectful. I finally asked if she wasn’t able to authorize replacing my sandwich, she responded “Absolutely not. I’m brand new here. I just started”. Followed by “Mickey (manager) is the only one who can authorize a remake. He’ll have to review the cameras and everything. It’s a process”. Seemingly trying to dissuade me from complaining.Apparently they operate without a manager or anyone who can make decisions on a SATURDAY at 2 PM. And according to the employee, it’s not from lack of business, because they were too busy to bother dealing with me. The manager is supposedly working the next morning and should be calling me. We will see if that actually happens. If he does, I will update my review accordingly.I have come to this Subway for decades at this point. Seen more managers and employees come and go than I can remember. But I have NEVER been talked to and treated so rudely.And just for extra detail here is what my aunt ordered and exactly how she ordered it:“ #2 "The Outlaw" - 6 inch on white bread. Double meat. No green peppers. Add lettuce and ranch.”Update: Mickey never called me in the morning, so I had to call him. He also wanted to argue with me. When I insisted on the point that all I wanted was to get my order fixed/replaced and that everything was made worse from the employees being rude, he offered me 50% a new sandwich. Really?! Take some accountability. Why are you so insistent on driving your customers away?! I told him that was not good enough, that i wanted my order REPLACED not discounted. His response was “I will look at the cameras when I have some time and give you a call back”. What I hear from that is: he is going to make me wait while he bothers with stuff HE deems important. And he is going to look for literally any excuse he can find to justify the rude behavior of him and his staff.I’ll update again whenever Mickey deems me important enough to grace me with his phone call.Final Edit: Mickey called me back a few hours later and offered to replace the sandwich that I paid for. Which is completely understandable. I may have asked for double meat, but I didn’t pay for it, so I was completely fine with him just replacing what I did pay for. I went in the next day (Monday) and got my replacement sandwich. There wasn’t any drama. I believe he apologized for what happened. My only hope now is that the previous rudeness does not occur again.
Ordered a Black Forest foot long with ham and cheese. Got home and there wasn’t any cheese on the sandwich. A bunch of mindless idiots working there
I mean.. can we at least wash the produce??
Atmosphere: 5
Food: 1
Service: 5
Recommended dishes: Cookies
Pamela is THE best! She makes a delicious sandwich but she is ALWAYS so kind and makes me feel like I’m visiting a friend whenever I go to this location.
Food: 4
Service: 5
Hospitality and service is good
Atmosphere: 5
Food: 5
Service: 5
My family goes to this Subway weekly and Ms. Pamela and the staff NEVER miss. They are always polite, prompt and happy to serve. Ms. Pamela remembers our order and does it with a smile. She not only has great customer service but a beautiful spirit that you can feel when you walk through the door. Please patronize their store. You wont be disappointed
Atmosphere: 5
Food: 5
Service: 5
Love this place great people and great subs
Atmosphere: 5
Food: 5
Service: 5
I frequent this location and Pamela is always welcoming and gives great sub suggestions, along with builds quality products. Thanks for all you do.
Atmosphere: 5
Food: 5
Service: 5
I just left there and he only gave me two scoops of tuna on my foot long. He spreads it out on the other six inches. It was a mobile app order, so make sure you check your order.
Atmosphere: 1
Food: 1
Service: 1
I have been getting sandwiches from this restaurant for several years. They are always great and the people are friendly. It's a regular stop for me. Give them a try. They are wonderful.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip Cookie, Grilled Chicken
They know my order to a tee, I’m sorry for any review previously made in this location it’s amazing
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I visited this store recently and they were polite and friendly and the sandwiches was pretty good and the bread was so far the best one I have had at a subway plus point they accept all the coupons both instore and online
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza Sub, Subway Footlong Cookie
Cheap owner won’t honor coupons for most sandwiches. They should honor the coupons that they ship. I would never eat here with someone so
Atmosphere: 1
Food: 1
Service: 1
FOUND A FINGERNAIL IN MY FOOD ???
Atmosphere: 1
Food: 1
Service: 1
Loved
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip
Pamela was hands down the RUDEST employee I have ever dealt with. My aunt was ordering sandwiches for us, while reading it off of her phone. When she got back home, the order was wrong. I called up to the store to let them know and see what they could do about it. I got put on the phone with Pamela since she is the one that made the sandwich. When I let her know that I had ordered a #2 - The Outlaw, and that they did not put the Chipotle sauce or the onions that normally come in it (nor did they put the double meat that we asked for), she cut me off to tell me that she didn’t hear the double meat and that my aunt didn’t specifically ask for the onions and Chipotle sauce. She began to argue with me, cutting me off and being rude the whole time. When she said “what exactly do you want”, I told her I wanted her to take my information and have the manager to call me in the morning. She then said “ok” and hung up on me. And not accidentally either. Because I immediately called back and was ignored until I called a total of EIGHT (8) times!When I finally got someone back on the phone, I got nothing but attitude. Being told “we are busy” “what do you want me to do” and generally being dismissive and disrespectful. I finally asked if she wasn’t able to authorize replacing my sandwich, she responded “Absolutely not. I’m brand new here. I just started”. Followed by “Mickey (manager) is the only one who can authorize a remake. He’ll have to review the cameras and everything. It’s a process”. Seemingly trying to dissuade me from complaining.Apparently they operate without a manager or anyone who can make decisions on a SATURDAY at 2 PM. And according to the employee, it’s not from lack of business, because they were too busy to bother dealing with me. The manager is supposedly working the next morning and should be calling me. We will see if that actually happens. If he does, I will update my review accordingly.I have come to this Subway for decades at this point. Seen more managers and employees come and go than I can remember. But I have NEVER been talked to and treated so rudely.And just for extra detail here is what my aunt ordered and exactly how she ordered it:“ #2 "The Outlaw" - 6 inch on white bread. Double meat. No green peppers. Add lettuce and ranch.”Update: Mickey never called me in the morning, so I had to call him. He also wanted to argue with me. When I insisted on the point that all I wanted was to get my order fixed/replaced and that everything was made worse from the employees being rude, he offered me 50% a new sandwich. Really?! Take some accountability. Why are you so insistent on driving your customers away?! I told him that was not good enough, that i wanted my order REPLACED not discounted. His response was “I will look at the cameras when I have some time and give you a call back”. What I hear from that is: he is going to make me wait while he bothers with stuff HE deems important. And he is going to look for literally any excuse he can find to justify the rude behavior of him and his staff.I’ll update again whenever Mickey deems me important enough to grace me with his phone call.Final Edit: Mickey called me back a few hours later and offered to replace the sandwich that I paid for. Which is completely understandable. I may have asked for double meat, but I didn’t pay for it, so I was completely fine with him just replacing what I did pay for. I went in the next day (Monday) and got my replacement sandwich. There wasn’t any drama. I believe he apologized for what happened. My only hope now is that the previous rudeness does not occur again.
Food: 4
Service: 1
Loading...