Arby's

1700 E Main St, Prattville
(334) 361-9244

Recent Reviews

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Shannon Hoyt

The new cheesesteak sandwich is terrible! Looks nothing like advertised. It was all cheese and peppers. Was not a fan. But always good service

Food: 1

Service: 5

Lauren H

Super friendly helpful staff

Greg Totten

1 of the fastest Arby's not very clean at all tho the dining area looks like it hasn't seen a broom in weeks but overall the workers were pleasant and fast

Atmosphere: 2

Food: 3

Service: 4

Tito Johnson

When it comes to the best sandwich inches in town . I'll literally drive from many towns just for this food . . Atmospheric etc best customer service GREAT MANAGEMENT. . Great chef $ ..it's cooked .

Atmosphere: 5

Food: 5

Service: 5

Eric Cleckler

Great people, clean, good food

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Half Pound Roast Beef

Sandy Mansmann

Everything was great. Hot food and friendly service

Atmosphere: 5

Food: 5

Service: 5

Ben Kolar

Food comes out hot, correct and tasty every time. Very good staff.

Atmosphere: 4

Food: 5

Service: 5

Dean Horn

The lady at the drive-through barely spoke to me missing a quarter of the order had to go back and get more Because somebody who ordered didn’t get their food so we had to turn around lady at the drive-through didn’t care and the guy we complain to didn’t care and the sandwich was sloped together kind of looks like a five-year-old made it

Atmosphere: 2

Food: 1

Service: 1

Patrice J

Fun spot great food and staff

Atmosphere: 5

Food: 5

Service: 5

Becky Joiner Boyd

Received great service today . Friendly staff and order filled quickly ! Way to go guys ! Thanks ! 🫡🤗

Atmosphere: 5

Food: 5

Service: 5

Linda Bates

I went through the drive thru. My order was exactly right, the food was fresh and hot, and the cashier was friendly. Kind of pricey though without a coupon.

Food: 5

Service: 5

Recommended dishes: Beef 'N Cheddar, Potato Cakes

C Stewart

A decent Arby's in an amenable location.

Dietary restrictions: Not for vegetariana

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Arby's Signature Sandwiches, Roast Beef, French Dip

Wendy Irvin

This particular store is awful at least 90% of the time. You can't drag a please or thank out of anyone in the drive thru. I was extra nice because I thought maybe that person just has something else going on. So I was extra sure to be friendly
and polite hoping to balance out the mood, but nope. I was then asked to pull forward to wait for my fish sandwich to cook, which i expected at that time of the evening and always happy getting freshly cooked food. BUT i got home (exactly 1 mi from restuarant) and although crinkle fries were hot, fish sandwich wasn't even lukewarm anywhere in the sandwich. Plus both tasted like old grease. This is the 2nd time I've thrown their food away because it tastes like old grease. Couldn't eat more than a bite or two. The menu looks great, the food LOOKED good. But taste & service need a LOT of work.

holli starling

If I could give zero stars I would. The workers at this location are super rude and have no customer service skills.

Atmosphere: 1

Food: 1

Service: 1

Tracey Wickham

Rude customer service. Refused to work on the food because it didn't have to be ready til a certain time. I was the only one there.

Avoid this place if they're going to hire people who don't want to do their job.

Atmosphere: 1

Food: 2

Service: 1

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