First window, GM, Happy New Year. Second window, GM, smiles, a special Happy New Year. I drive off on my way home to Downtown Montgomery, I sample my French fries and the fries are perfect, just the way I like them, hot, lightly salted. I arrive home and eats my whopper. It’s still warm and all the ingredients complement each other. Delicious!!!!
The BK In Prattville, Alabama is where you want to stop by to enjoy your food to go eatery experience.
Atmosphere: 5
Food: 5
Service: 5
Brandi Williams
This location needs total reform!!! This place is horrible. The managers and GM of this store need to be replaced. Still had to wait for an order I placed an hour before I even got to pick it up. Not a soul in the drive threw or restaurant and still took 10 mins at the window for one burger.
Atmosphere: 1
Food: 1
Service: 1
Joel Esparza
What will $21 get you? 2 whopper combos, both of which are small unless you ask otherwise, undercooked fries, 45 minutes in the drive thru, and an attitude at the window. P.S. they’re out of the Krabby Patty combos also. Save your time, go to McDonald’s.
Atmosphere: 1
Food: 1
Service: 1
Militsa B
Second time with a bad/rushed drive thru experience. I felt like I was burden. Also, noticed they don't give receipts.
Food: 5
Service: 1
James Smith
Frozen coke was sour from the dirty machine …
ter b
Only reason I gave 4star something was missing from my order but the lady that served us ensured we were taken care of thank you.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Whopper
Temple Pettway
Don’t get me wrong my food was fresh . When I got to the speaker , I immediately stated I had a mobile order as directed to go ahead with my order . As soon as I stated I had a mobile order , I barely could get that sentence out , cashier yelled and stated to pull around . When I got to the window, I spoke cashier never said a word just passed my my food , and slammed the window . I can understand if she’s having a bad day or a bit over stimulated from breakfast rush, but coming from someone who has worked fast food before, 2 fast food restaurants at the same time , customer service is everything and could’ve been better .
Food: 5
Michelle Johnson
Spent an extra 60 cents per sandwich for cheese and there was no cheese.
Drive through meals Whopper meat was very cold, Jr. Whopper meat was very cold on two sandwiches.We expected hit fresh meat on our sandwiches!!!! Not cold!!!!
Food: 1
Service: 2
Maighan
This place is a joke they don’t give a crap about nobody I placed an order at 10am here is is going on 11 and they say oh we don’t have any breakfast food left well you sure did over an hour ago when I order the crap and then I asked if they would replace it with three or four chicken nuggets for my daughter and she tells me no I can’t do that
Lofloso Marshall
Fries was cold but they cook them over for me
Atmosphere: 5
Food: 4
Service: 5
Jennifer Adams
This morning I came through the drive through. I waited 5 mins before saying Hello. I was ignored. I understand if there was /is a staffing issue. A simple answer (someone will be with you in just a moment) to my initial hello would have sufficed. I waited about another minute before saying Hello. The young lady at the window finally addressed me. She treated me as if I had called her outside her name. I have been going to this location since it opened and have never been treated like so poorly.
Atmosphere: 1
Food: 4
Service: 1
Charlie Thornton
I stop by this Burger King slot because I live very close by But today at lunch the Gal at the Drive thru was A Butt very Rude when I went through it. I ordered 2 Jr Whoppers Small Fry And a Small Coke. When I got to the window to pick it up she I said by she never said anything just 2 Jr Whoppers and a Small Coke and I said also a small Fry. She look at me and repeated what she said and I replied also a Small Fry. Instead of her saying yes and all I making sure is what got what I ordered. She slammed the bag down on the counter and then it was like she just pitched the bag out the window. She Never said yes also a small Fry and then one of the managers walked over and I told her and she said she would take care of her . I go to this BK at least once a day Breakfast or lunchand the other girls are always nice but I have never delt with this before with them
First window, GM, Happy New Year. Second window, GM, smiles, a special Happy New Year. I drive off on my way home to Downtown Montgomery, I sample my French fries and the fries are perfect, just the way I like them, hot, lightly salted. I arrive home and eats my whopper. It’s still warm and all the ingredients complement each other. Delicious!!!!
The BK In Prattville, Alabama is where you want to stop by to enjoy your food to go eatery experience.
Atmosphere: 5
Food: 5
Service: 5
This location needs total reform!!! This place is horrible. The managers and GM of this store need to be replaced. Still had to wait for an order I placed an hour before I even got to pick it up. Not a soul in the drive threw or restaurant and still took 10 mins at the window for one burger.
Atmosphere: 1
Food: 1
Service: 1
What will $21 get you? 2 whopper combos, both of which are small unless you ask otherwise, undercooked fries, 45 minutes in the drive thru, and an attitude at the window. P.S. they’re out of the Krabby Patty combos also. Save your time, go to McDonald’s.
Atmosphere: 1
Food: 1
Service: 1
Second time with a bad/rushed drive thru experience. I felt like I was burden. Also, noticed they don't give receipts.
Food: 5
Service: 1
Frozen coke was sour from the dirty machine …
Only reason I gave 4star something was missing from my order but the lady that served us ensured we were taken care of thank you.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Whopper
Don’t get me wrong my food was fresh . When I got to the speaker , I immediately stated I had a mobile order as directed to go ahead with my order . As soon as I stated I had a mobile order , I barely could get that sentence out , cashier yelled and stated to pull around . When I got to the window, I spoke cashier never said a word just passed my my food , and slammed the window . I can understand if she’s having a bad day or a bit over stimulated from breakfast rush, but coming from someone who has worked fast food before, 2 fast food restaurants at the same time , customer service is everything and could’ve been better .
Food: 5
Spent an extra 60 cents per sandwich for cheese and there was no cheese.
Atmosphere: 3
Food: 1
Service: 4
Tried this place twice and it tucked both times
Atmosphere: 1
Food: 2
Service: 1
My grandkids love the play area.
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
Drive through meals Whopper meat was very cold, Jr. Whopper meat was very cold on two sandwiches.We expected hit fresh meat on our sandwiches!!!! Not cold!!!!
Food: 1
Service: 2
This place is a joke they don’t give a crap about nobody I placed an order at 10am here is is going on 11 and they say oh we don’t have any breakfast food left well you sure did over an hour ago when I order the crap and then I asked if they would replace it with three or four chicken nuggets for my daughter and she tells me no I can’t do that
Fries was cold but they cook them over for me
Atmosphere: 5
Food: 4
Service: 5
This morning I came through the drive through. I waited 5 mins before saying Hello. I was ignored. I understand if there was /is a staffing issue. A simple answer (someone will be with you in just a moment) to my initial hello would have sufficed. I waited about another minute before saying Hello. The young lady at the window finally addressed me. She treated me as if I had called her outside her name. I have been going to this location since it opened and have never been treated like so poorly.
Atmosphere: 1
Food: 4
Service: 1
I stop by this Burger King slot because I live very close by But today at lunch the Gal at the Drive thru was A Butt very Rude when I went through it. I ordered 2 Jr Whoppers Small Fry And a Small Coke. When I got to the window to pick it up she I said by she never said anything just 2 Jr Whoppers and a Small Coke and I said also a small Fry. She look at me and repeated what she said and I replied also a Small Fry. Instead of her saying yes and all I making sure is what got what I ordered. She slammed the bag down on the counter and then it was like she just pitched the bag out the window. She Never said yes also a small Fry and then one of the managers walked over and I told her and she said she would take care of her . I go to this BK at least once a day Breakfast or lunchand the other girls are always nice but I have never delt with this before with them
Atmosphere: 5
Food: 5
Service: 1
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