Finally!! I found a Burger King that can get it right. Can you come to the Birmingham market!?!?
Atmosphere: 5
Food: 5
Service: 5
Cheryl Alford
I love Burger King burgers and fries more than any others.. however, this location has issues. I ordered a large amount of double cheeseburgers a couple weeks back and when I got home (maybe a ten minute drive) they were cold, buns stale and the bacon smelled awful. To make myself feel foolish, I ordered a double hamburger on Saturday and on Sunday to eat before I got to work, both cold and the buns stale. It’s sad that Prattville doesn’t have a BK worth a crap. Guess I better find a better fast food burger!!
Atmosphere: 5
Food: 1
Service: 5
Dawnn S
I came here to go for an interview. While waiting. All I heard was loud talking. Cursing. Cashier on her cellphone at the register, guy standing there waiting for order to get taken but she still on her cellphone. He asked for their corporate number they stated they didn’t have a corporate. I did not attend the interview, I left fast as I could. Very unprofessional, loud and rude. No wonder every-time I go eat there they’re doing interviews, they don’t keep nobody because they’re rude and don’t know how to talk to people.
Jackie Thorpe
Great burgers
Atmosphere: 3
Food: 5
Service: 3
William Jones (David)
As far as Burger Kings go, this was a great one. The food was hot and fast. Any problem, and it wasn't my problem, it was that the cashier who seemed it very unhappy. Unhappy. She was not rude. She just seemed like the day was rough. If you stop here today, try to make her smile.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon King
Paul Kora
When you don't know when they change the size options and give you a small drink
Atmosphere: 4
Food: 4
Service: 3
Toni Leake
Very clean playground. Very friendly staff
Atmosphere: 5
Food: 5
Service: 5
Darian Raspin
So I went into there today to have lunch and sit down for a Lil bit as im eating my phone a employee comes in to look at his schedule and him and the manager are fighting about a day off from what i can hear and screaming at him saying if you don't come in tomorrow you won't have a job now I understand certain things iv been in management for years if you have a problem with something or someone take it to the back office or out side not for the whole dam lobby to hear it's rude to put personal business out there I will be contacting the hire ups to let them know as well how both the managers handle that situation and they need to be retained or pulled from management thats for sure 🙃
Atmosphere: 1
Food: 3
Service: 1
Nyasia Watson
Horrible service in person and over the phone! The manager JAMES should be FIRED IMMEDIATELY for disrespecting me over the phone and yelling at employees. Also the short Hispanic or Chinese lady should not be a manager FIRE IMMEDIATELY. She is rude over the phone!
It's Burger King - that's about all I can say. I do enjoy an Impossible Whopper when I'm in the mood for a burger though
Atmosphere: 4
Food: 4
Service: 4
Angela Smith
Went to this location twice before today and the food and service was perfect. Food was hot and the employees were polite. I returned today thinking this was my now favorite location. Today, 5/24/2025, at 3:39pm, this location was the complete opposite from my last visit. The lady who answered didn't greet us, but said, Go ahead with your order. I asked for a second, then a man came on. With everything I asked, he kept giving me a total, as if he was rushing me or saying that is enough. Then he kept going over what I ordered. I ordered the Double whopper combo for my husband. When he asked what type of drink did he want, when I turned to ask my husband, he gave me a total, like time up. For me I asked for the Bacon King and med fry. When we arrived to the window to pick up our order, the female handed the drink. She didn't say, Here you go, Nothing. I said, Thank you, and she still didn't say anything. Why the both of us had one onion ring in the middle of our fries? (That part is not a big issue for me.) But my Bacon King turned out to be a cheese burger. This man repeated this order three times and still got it wrong.
Atmosphere: 5
Food: 4
Service: 3
MsNay Taylor
Ordered ahead in my app with 25% off my order was hit and ready
Atmosphere: 4
Food: 5
Service: 5
Patsy Mitchell
2nd time been there and they was out of ketchup. How can this happen? Burger was great.
Finally!! I found a Burger King that can get it right. Can you come to the Birmingham market!?!?
Atmosphere: 5
Food: 5
Service: 5
I love Burger King burgers and fries more than any others.. however, this location has issues. I ordered a large amount of double cheeseburgers a couple weeks back and when I got home (maybe a ten minute drive) they were cold, buns stale and the bacon smelled awful. To make myself feel foolish, I ordered a double hamburger on Saturday and on Sunday to eat before I got to work, both cold and the buns stale. It’s sad that Prattville doesn’t have a BK worth a crap. Guess I better find a better fast food burger!!
Atmosphere: 5
Food: 1
Service: 5
I came here to go for an interview. While waiting. All I heard was loud talking. Cursing. Cashier on her cellphone at the register, guy standing there waiting for order to get taken but she still on her cellphone. He asked for their corporate number they stated they didn’t have a corporate. I did not attend the interview, I left fast as I could.
Very unprofessional, loud and rude. No wonder every-time I go eat there they’re doing interviews, they don’t keep nobody because they’re rude and don’t know how to talk to people.
Great burgers
Atmosphere: 3
Food: 5
Service: 3
As far as Burger Kings go, this was a great one. The food was hot and fast. Any problem, and it wasn't my problem, it was that the cashier who seemed it very unhappy. Unhappy. She was not rude. She just seemed like the day was rough. If you stop here today, try to make her smile.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon King
When you don't know when they change the size options and give you a small drink
Atmosphere: 4
Food: 4
Service: 3
Very clean playground. Very friendly staff
Atmosphere: 5
Food: 5
Service: 5
So I went into there today to have lunch and sit down for a Lil bit as im eating my phone a employee comes in to look at his schedule and him and the manager are fighting about a day off from what i can hear and screaming at him saying if you don't come in tomorrow you won't have a job now I understand certain things iv been in management for years if you have a problem with something or someone take it to the back office or out side not for the whole dam lobby to hear it's rude to put personal business out there I will be contacting the hire ups to let them know as well how both the managers handle that situation and they need to be retained or pulled from management thats for sure 🙃
Atmosphere: 1
Food: 3
Service: 1
Horrible service in person and over the phone! The manager JAMES should be FIRED IMMEDIATELY for disrespecting me over the phone and yelling at employees. Also the short Hispanic or Chinese lady should not be a manager FIRE IMMEDIATELY. She is rude over the phone!
Atmosphere: 1
Food: 1
Service: 1
Terrible service. Girl up front was so rude
Service: 1
Restaurantji Recommends
It's Burger King - that's about all I can say. I do enjoy an Impossible Whopper when I'm in the mood for a burger though
Atmosphere: 4
Food: 4
Service: 4
Went to this location twice before today and the food and service was perfect. Food was hot and the employees were polite. I returned today thinking this was my now favorite location. Today, 5/24/2025, at 3:39pm, this location was the complete opposite from my last visit. The lady who answered didn't greet us, but said, Go ahead with your order. I asked for a second, then a man came on. With everything I asked, he kept giving me a total, as if he was rushing me or saying that is enough. Then he kept going over what I ordered. I ordered the Double whopper combo for my husband. When he asked what type of drink did he want, when I turned to ask my husband, he gave me a total, like time up. For me I asked for the Bacon King and med fry. When we arrived to the window to pick up our order, the female handed the drink. She didn't say, Here you go, Nothing. I said, Thank you, and she still didn't say anything. Why the both of us had one onion ring in the middle of our fries? (That part is not a big issue for me.) But my Bacon King turned out to be a cheese burger. This man repeated this order three times and still got it wrong.
Atmosphere: 5
Food: 4
Service: 3
Ordered ahead in my app with 25% off my order was hit and ready
Atmosphere: 4
Food: 5
Service: 5
2nd time been there and they was out of ketchup. How can this happen? Burger was great.
Atmosphere: 5
Food: 4
Service: 5
Worst burger I've EVER had !!!
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