Usually we have Good experience at Chic fil a, but this time our order was inaccurate and unappetizing. I ordered the egg white grill with no egg white and what I got was no cheese with the egg still there and a skimpy piece of dry chicken. It was clearly marked on the wrapper, no egg white. The hash rounds were greasy and crumbly. Not a good experience this time. 🤨
Atmosphere: 3
Food: 3
Service: 3
Jaymez Callaway (James2Games)
The service and food was just as good as any other Chick fil a. The cashier still went on with their pleasure to serve attitude. The only thing I had to mark down on was that it was a little dirty inside for a chick fil a. I think I got in just after the dinner rush and I was seeing what was left. Other than that it's got a play place. Would recommend this chick fil a.
Atmosphere: 4
Food: 5
Service: 5
xavier
Great place to stop!
Atmosphere: 5
Food: 5
Service: 5
Diana Aparicio
the best restaurant my kids love it
Atmosphere: 5
Food: 5
Service: 5
Laura Puckett
The drive thru for breakfast this morning was great. It's a wonder to watch their well oiled machine.
Atmosphere: 5
Food: 5
Service: 5
Anthony Welborn
So very very busy
Atmosphere: 4
Food: 5
Service: 5
Groltank
As a door dasher we usually get to go to aloft of different places, and employees of those places usually don't like us very much for some reason. However this store, fantastic employees and the parking, and drivethrough made sense. You do not inconvenience everyone around you with a terrible set up. Thank you for common sense at this restaurant and treating me with respect.
Atmosphere: 5
Food: 5
Service: 5
Trey Poole
This place is always great! Glad we have two in Prattville now!
Atmosphere: 5
Food: 5
Service: 5
alexia ireland
Only making a review because every time I come now I see Kylie and she is the best and deserves the recognition! I never know what I want and she’s always so helpful figuring it out for me and making my day so much better. Her energy is impeccable and impossible to not love. It brings joy to my day to eat at Chick-fil-A and to know Kylie will be there will a smile and positive energy. ❤️
Atmosphere: 5
Food: 5
Service: 5
Susan Johnson
This location can't cook fries to save their lives. I've had more raw fries from this place than anywhere else. They've also forgotten fries when we've ordered them. If it happened once, that's fine, whatever. Accidents happen. But on multiple occasions? They need new staff or to retrain them. Added is all the fries we can't eat because they're not cooked all the way.
Chick Fil A will always be number 1!!! They have customer service and the drive thru down to an art.
Atmosphere: 5
Food: 5
Service: 5
Chuck Jessup
Ordered food and was shorted items. Called to get refund and they asked us to come back. We were already headed back on 65. Check your bag before leaving this location.
Glen Tabor
Waited 13 minutes on an ice cream co ne. Poor service. Worker only said sorry have a good night.😒
Samantha Rothe
Why on earth do businesses think it’s appropriate to leave employees out in the rain or intense heat? I know there are plenty of people working, please for the love of all that is holy let them swap out! This heat will make someone sick!
Kurt Stefanie
Staff was friendly. The bathrooms were very clean. They have an indoor playground
Usually we have Good experience at Chic fil a, but this time our order was inaccurate and unappetizing. I ordered the egg white grill with no egg white and what I got was no cheese with the egg still there and a skimpy piece of dry chicken. It was clearly marked on the wrapper, no egg white. The hash rounds were greasy and crumbly. Not a good experience this time. 🤨
Atmosphere: 3
Food: 3
Service: 3
The service and food was just as good as any other Chick fil a. The cashier still went on with their pleasure to serve attitude. The only thing I had to mark down on was that it was a little dirty inside for a chick fil a. I think I got in just after the dinner rush and I was seeing what was left. Other than that it's got a play place. Would recommend this chick fil a.
Atmosphere: 4
Food: 5
Service: 5
Great place to stop!
Atmosphere: 5
Food: 5
Service: 5
the best restaurant my kids love it
Atmosphere: 5
Food: 5
Service: 5
The drive thru for breakfast this morning was great. It's a wonder to watch their well oiled machine.
Atmosphere: 5
Food: 5
Service: 5
So very very busy
Atmosphere: 4
Food: 5
Service: 5
As a door dasher we usually get to go to aloft of different places, and employees of those places usually don't like us very much for some reason. However this store, fantastic employees and the parking, and drivethrough made sense. You do not inconvenience everyone around you with a terrible set up. Thank you for common sense at this restaurant and treating me with respect.
Atmosphere: 5
Food: 5
Service: 5
This place is always great! Glad we have two in Prattville now!
Atmosphere: 5
Food: 5
Service: 5
Only making a review because every time I come now I see Kylie and she is the best and deserves the recognition! I never know what I want and she’s always so helpful figuring it out for me and making my day so much better. Her energy is impeccable and impossible to not love. It brings joy to my day to eat at Chick-fil-A and to know Kylie will be there will a smile and positive energy. ❤️
Atmosphere: 5
Food: 5
Service: 5
This location can't cook fries to save their lives. I've had more raw fries from this place than anywhere else. They've also forgotten fries when we've ordered them. If it happened once, that's fine, whatever. Accidents happen. But on multiple occasions? They need new staff or to retrain them. Added is all the fries we can't eat because they're not cooked all the way.
Atmosphere: 4
Food: 1
Service: 4
Restaurantji Recommends
Chick Fil A will always be number 1!!! They have customer service and the drive thru down to an art.
Atmosphere: 5
Food: 5
Service: 5
Ordered food and was shorted items. Called to get refund and they asked us to come back. We were already headed back on 65. Check your bag before leaving this location.
Waited 13 minutes on an ice cream co ne. Poor service. Worker only said sorry have a good night.😒
Why on earth do businesses think it’s appropriate to leave employees out in the rain or intense heat? I know there are plenty of people working, please for the love of all that is holy let them swap out! This heat will make someone sick!
Staff was friendly. The bathrooms were very clean. They have an indoor playground
Atmosphere: 5
Food: 5
Service: 5
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