Chipotle Mexican Grill
2566 Cobbs Ford Rd, Prattville
(334) 285-0040
Customers' Favorites
Large Chips & Large Queso Blanco
Steak Salad with Guacamole
Chicken Burrito Bowl
Freshly Made Chips
Bottled Water
Quesadillas
Tacos
Recent Reviews
The tables were all dirty. The trash cans were full. The bathrooms had paper all in the floor. There were no paper towels and the floor was covered in paper. There was no tea available and the serving size of chicken gave my son was 1/2 a spoonful. It’s very disappointing to see how chipotle has declined across the U.S. Not worth $40 for three meals.
On Wednesday, September 10, 2025 at 1:31pm, I checked out at the register at Chipolte. During my visit, I observed a messy prep counter that should have been wiped off. I also saw cheese inside of the guacamole which caused cross- contamination for vegan customers and those with alergies. The White male server who was wearing glasses, frowned, sighed, and placed my veggie bowl firmly on the counter, when I brought this to his attention.
I walked in stood in there for at least 4 minutes before anyone accknowledged that I was there. Never the less I was first in line and a line had formed behind me too. Then when they finally acknowledged me to take my order they didn't even greet with good customer service and she had a nasty attitude with a frown on her face. I asked her was she okay and how was her day. She said what you getting with a very nasty attitude and voice. She was throwing that food in the bowl...