Cook Out
2557 Cobbs Ford Rd, Prattville
(866) 547-0011
Recent Reviews
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Customer service was not good. Employees were rude and not helpful.
Atmosphere: 2
Food: 1
Service: 1
I ordered a meal for two people thirty minutes ago, no exaggeration. Customers that walked in after we ordered have already finished eating. I’ll give it ten more minutes and go to the Chipotle across the street.
Im a grown man and thats the first time I've gotten so much food for under 10 bucks that I couldn't eat all of it! Great food and the hospitality was even better! I'll definitely be back!
Atmosphere: 5
Food: 5
Service: 5
We ordered Big Doubles with Everything. Burgers were dry, small and disappointing. Fries were great, though. Had we not already driven down the interstate before opening the bag we would have gone back. I have eaten at one of the Nashville stores and it was entirely different. That one was great. I’ve posted my burger. When I looked at what is pictured on the online menu vs. what I received, I was shocked!
Food: 2
Service: 3
First time there. For a fast burger, it passed the test. Fresh veggies, decent meat, perfectly cooked fries. I would go there before i went to a McDonald's or Burger King. Acceptable pricing.
Food: 4
Service: 5
I don’t know how the food is because I’ve been waiting for 30 minutes and haven’t been served and there is still 3 orders ahead of us. This is the worst cookout experience I’ve ever had.
15 more minutes got our food and it’s incorrect. This is absolutely crazy
Atmosphere: 1
Food: 1
Service: 1
Good food and cheap price. Always clean and easy to get in and out quickly while traveling.
Atmosphere: 4
Food: 5
Service: 5
The nice girl working the window was higher than we were
Atmosphere: 1
Food: 3
Service: 1
It's cookout, what's not to love? Delicious simple burgers and wide variety of sides.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, Fries, Corn Dog
India was really nice. She kept me updated on my order as there was a large order places right before mines. The food was amazing at a great price.
Food: 5
Service: 5
Restaurantji Recommends
Our first time eating at a cookout and I would highly recommend!!! Food was amazing!! Staff were very friendly! And the prices cant be beat!!
Atmosphere: 5
Food: 5
Service: 5
Great place to go with friends when you all have the beer munchies
Atmosphere: 4
Food: 4
Service: 4
This rating is purely based on the service. We waited patiently at the counter while the employee walked back and forth making zero effort to acknowledge our existence. When she finally came to take our order and said something I didnt understand, I simply asked to repeat what she said, and was spoken to as if I dont understand English. Make some eye contact, let us know you'll be there when you can and if we didnt hear what you said, speak up the next time. Being rude to people just isn't necessary.
Atmosphere: 5
Food: 4
Service: 1
This food is fantastic and priced very competitively. They were so busy they could have utilized additional team members.
Atmosphere: 4
Food: 5
Service: 4
Visited the drive-thru at this Cookout last night. I was very happy about the service. The female cashier at the window made sure to wipe off all cups of any drops of soda before handing them to me. I was very appreciative of that. The food was hot and delicious too. I would have given 5 stars for the food, but my drink tasted like a diet coke instead of a regular coke. It was all good though.
Food: 4
Service: 5
Recommended dishes: Burger
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