bad customer service for a very good day on Sunday!!!!
Atmosphere: 3
Food: 3
Service: 1
Dennis Eaton
Get better or shut down
Jason DeVaughn
Showed up at 8:50 and was told it was 9pm and they were closed. I have screenshots from when I took the picture of your QR code and it was clearly 8:50. I was about to place a pretty big order and was turned away because she said they closed. I’m sure you guys don’t care but this happens atleast once a week. I live right around the corner and come here a lot. Not anymore!! Thanks. FYI 5 cars were turned away while I sit here writing this.
Atmosphere: 3
Food: 3
Service: 1
Kenleigh Bolling
This lady was really rude always has an attitude
Atmosphere: 1
Food: 3
Service: 1
Makel Pettus
My experience was wonderful , fast , fresg and friendly
Atmosphere: 5
Food: 5
Service: 5
Brian Humphrey
The Hardee's on Cobbs Ford road relocated. The food and service has always been top notch..
Atmosphere: 5
Food: 5
Service: 5
Jason faulk
I ordered 2 chess burger have wait and still waiting it been 30 minute so far simple chees burger they need get it together I see a lot of bad messages on here
Linda Whittington
We ordered two biscuits and two orders of hash rounds. We received an extra biscuit, which we never ordered. Our total was over 22.00. The biscuits were cold and hard. We also were told to pull to the frond which was on the opposite side of drive through. I will never buy from this place agin even if I were starving.
Atmosphere: 3
Food: 1
Service: 3
ShLinda Stoudemire
Awesome service. Food items were fresh, hot and delicious. The atmosphere was very airy and clean. The stash, especially the manager, Sabrina, were professional and very accommodating. I will return! 😊
Atmosphere: 5
Food: 5
Service: 5
Patricia Macready
Ordered a sausage and egg biscuit at 9:35 on a Wednesday morning. Got talked into getting the 2 SEBs for $5.50. Got home, literally 4 minutes later, and the biscuits were lukewarm, hard as rocks, the egg was crispy. Between the two biscuits, we managed to each eat half a bottom biscuit and sausage patty. 🤮 They had to know that those were too old and dried out from heat lamps to seel, but they did it anyway. They serve breakfast until Noon, why wouldn't they have fresh food at 9:35?
I just left this location after breakfast for me and my 3 children. We usually have a decent experience at this location and I never post reviews but I’ve almost never been so disappointed with my food than we were this morning. The 2 chicken biscuits we ordered were replaced with oold sausage biscuits instead. Then the egg on the sausage biscuits was just like a thin sheet of plastic that we had to peel off the egg. Never again..
Atmosphere: 3
Food: 1
Service: 4
KRISTIE SIMS
Awful service we asked to add an order of hash rounds at the window and she said she couldn’t add anything. Cut us off as we were trying to order. Just rude.
Atmosphere: 1
Food: 1
Service: 1
Pat Manning
I love coming to this Hardee’s because when I come in everything is nice and clean the staff is very friendly they greet you with a smile and that is something you don’t see in other fast food restaurants
Atmosphere: 5
Food: 5
Service: 5
Wendy Fuller
We are so pleased with the service we get at this location. The staff is friendly and efficient. The food is always good.
Atmosphere: 5
Food: 5
Service: 5
Becky Booker
Angela is typically working the window when I go through the drive thru in the morning. She is always so friendly and such a pleasure. She is a wonderful representative for the mid-town Prattville store.
bad customer service for a very good day on Sunday!!!!
Atmosphere: 3
Food: 3
Service: 1
Get better or shut down
Showed up at 8:50 and was told it was 9pm and they were closed. I have screenshots from when I took the picture of your QR code and it was clearly 8:50. I was about to place a pretty big order and was turned away because she said they closed. I’m sure you guys don’t care but this happens atleast once a week. I live right around the corner and come here a lot. Not anymore!! Thanks. FYI 5 cars were turned away while I sit here writing this.
Atmosphere: 3
Food: 3
Service: 1
This lady was really rude always has an attitude
Atmosphere: 1
Food: 3
Service: 1
My experience was wonderful , fast , fresg and friendly
Atmosphere: 5
Food: 5
Service: 5
The Hardee's on Cobbs Ford road relocated. The food and service has always been top notch..
Atmosphere: 5
Food: 5
Service: 5
I ordered 2 chess burger have wait and still waiting it been 30 minute so far simple chees burger they need get it together I see a lot of bad messages on here
We ordered two biscuits and two orders of hash rounds. We received an extra biscuit, which we never ordered. Our total was over 22.00. The biscuits were cold and hard.
We also were told to pull to the frond which was on the opposite side of drive through.
I will never buy from this place agin even if I were starving.
Atmosphere: 3
Food: 1
Service: 3
Awesome service. Food items were fresh, hot and delicious. The atmosphere was very airy and clean. The stash, especially the manager, Sabrina, were professional and very accommodating. I will return! 😊
Atmosphere: 5
Food: 5
Service: 5
Ordered a sausage and egg biscuit at 9:35 on a Wednesday morning. Got talked into getting the 2 SEBs for $5.50. Got home, literally 4 minutes later, and the biscuits were lukewarm, hard as rocks, the egg was crispy. Between the two biscuits, we managed to each eat half a bottom biscuit and sausage patty. 🤮 They had to know that those were too old and dried out from heat lamps to seel, but they did it anyway. They serve breakfast until Noon, why wouldn't they have fresh food at 9:35?
Food: 1
Service: 3
Restaurantji Recommends
I just left this location after breakfast for me and my 3 children. We usually have a decent experience at this location and I never post reviews but I’ve almost never been so disappointed with my food than we were this morning. The 2 chicken biscuits we ordered were replaced with oold sausage biscuits instead. Then the egg on the sausage biscuits was just like a thin sheet of plastic that we had to peel off the egg. Never again..
Atmosphere: 3
Food: 1
Service: 4
Awful service we asked to add an order of hash rounds at the window and she said she couldn’t add anything. Cut us off as we were trying to order. Just rude.
Atmosphere: 1
Food: 1
Service: 1
I love coming to this Hardee’s because when I come in everything is nice and clean the staff is very friendly they greet you with a smile and that is something you don’t see in other fast food restaurants
Atmosphere: 5
Food: 5
Service: 5
We are so pleased with the service we get at this location. The staff is friendly and efficient. The food is always good.
Atmosphere: 5
Food: 5
Service: 5
Angela is typically working the window when I go through the drive thru in the morning. She is always so friendly and such a pleasure. She is a wonderful representative for the mid-town Prattville store.
Atmosphere: 4
Food: 4
Service: 5
Loading...