IHOP

2729 Legends Pkwy, Prattville
(334) 285-1955

Recent Reviews

Mz liz

This is by far the slowest restaurant in the area. You will wait forever for a seat, if you're picking up an order you will wait for at least 30 mins. The staff is friendly, the food is ok, the place in clean, they always say they're understaffed, but you would think after months of this they would hire someone. The place desperately needs guidance, the potential is there.. the staff will ignore you but its because they dont know what else to say.. if the kitchen is that backed up,, someone needs to expedite.. the place could do a great business,, but the restaurant is empty and the waiting room full.. its beyond ridiculous. Where is the manager and how come they don't know whats going on or will help?

Atmosphere: 2

Food: 3

Service: 2

Carmen Griffin

Had a pick up order, little girl went to check on it and came back out and said nothing to me of how long til it was ready or anything. There were 3 to 5 people hanging around the front at any given point, and I witnessed several other people be ignored. One poor guy waited over 10 minutes just to pay and not a single one of them acknowledged him. Too many young kids there working not being held accountable to do their job.

Service: 1

Conique' Family

Placed an order online , waited 30 minutes and then I called and they told me my food was ready ! Got up there end up waiting 15 more minutes food still not ready ! Place is RIDICULOUS…. Place was not

Atmosphere: 1

Food: 1

Service: 1

Mike & Ashley Moore

Highly

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Steak and Eggs

Rob Ellis

Waited 20 minutes to be seated. Waited another hour and 20 minutes for food. Wife’s spicy panino omelet was garnished with rotten pieces of avocado. Wanted a side of bacon, but it’s $5.00 for 2 pieces, and they are thin sliced anyways. OJ does not come with refills, despite paying $3.59 for a 16 oz glass. Pancakes were cold, so butter wouldn’t melt. Not impressed at all with our experience.

Atmosphere: 2

Food: 1

Service: 3

Patrick Waldron

If you have lots of time for breakfast (I would budget 1.5 hours). Eight guys on golf trip near RTJ Trail. Took over an hour to get food.

Atmosphere: 1

Service: 1

Larry Powe

Great place to eat ?

Atmosphere: 4

Food: 5

Service: 5

Rose White

Didn't like it or the food too much but the service was fine

Daniel Shirley

Everything has improved over the years. The food stayed good, although the service lagged for a little while.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Country Breakfast Meats, Chocolate Chocolate Chip Pancakes, Waffles and Eggs Turkey Links and Cheese Grits, Hash Browns

ron james

I worked there for a week. First day there my first impression was the kitchen was filthy and i immediately started cleaning. During my training I was sent home early everyday right after the rush. It was only 5 hour shifts and the point of training is to let the person learn the job not use them for busy time then send them home. I was a training manager for over six years and you use down time to let the person training get a feel for the tickets and serving the entrees. I hope the new owners can turn it around and by the way they are hiring it looks like they know they need to replace some people. I wish them the best and would suggest when they hire new people they do a better job training them because I feel their management when I was there has forgotten what it's like to be new at a job because they have been there so long. Even with the schooling and experience I have you can't expect someone to start and know the whole menu in a few days thats absurd. A clean kitchen is a happy kitchen and produces better product.

Atmosphere: 2

Food: 2

Service: 2

Lisa Noakes

My son and I visited your location for the 1st time last Sunday. Upon arrival, we noticed the cleanliness of the restaurant was excellent. The food was also good. Nothing extraordinary that would prompt me to write a review until we were greeted by our server. I believe her name was Ema. She was polite, knowledgeable, and prompt. Excellent customer service skills!!! She made our visit a special memorable one. Thank you Ema.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: 55 French Toast

hannah paulene

i love the international house of

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hash Browns Bacon and Scrambled Eggs with Cheese, Chocolate Chocolate Chip Pancakes, Chicken & Waffles, Chicken Florentine Crepes, Strawberry Chocolate Milkshake, Adams Family Pancakes, Chicken Wings, Home Fries, Spinach and Mushroom, Waffles and Eggs Turkey Links and Cheese Grits, Kid's Chicken Tenders with Fries, Mega Monster Cheeseburger, 55 French Toast, Jr Cheeseburger, Hash Browns, Philly Cheese Steak Stacker, Steak and Broccoli, Onion Rings, Stuffed French Toast, Jr Cupcake Pancake Combo

Drew Napier (Kablooie)

Ordered "IHOP to go" family breakfast. When I arrive to pick up the restaurant was jammin busy, however I got our order right away and the IHOP employee was very helpful with extra syrup! Food was good (we have an air fryer which is ideal for reheating fried foods and pancakes). Yay IHOP!

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Hash Browns Bacon and Scrambled Eggs with Cheese

Jeffery Davis

I placed an order online to pay when I arrived at the store. It was a very long wait. I was told that they had new software and they had not mastered the use of the

Atmosphere: 2

Food: 5

Service: 3

Sonya Ray

Vegetarian options: They have a simple and fit menu that is to die for. ? toast.Dietary restrictions: NaKid-friendliness: The server I had was outstanding.Wheelchair accessibility: It has a handicap spot right in front very convient

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken & Waffles, Hash Browns

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