I appreciate the people that worked on my food after closing due to Google having their closing time listed incorrectly. They close at 11p Sunday thru Thursday.
Atmosphere: 5
Service: 5
John Shore
Love the change made it 💯 better
Atmosphere: 5
Food: 5
Service: 5
Stephanie
This Krystal has been terrible in recent years but this new management and team is fantastic. We had heard good things and on a whim decided to try it again. The people were nice, even added to our order at the window when we realized we had made a mistake… the food was all hot and very good! If you haven’t been since it got revamped a couple months ago the ago give them a shot. You won’t be sorry.
Atmosphere: 5
Food: 5
Service: 5
Jimmy Sledge
I keep giving them a chance, but 15 minutes to place an order in 15 more to get the order... it just doesn't work.
I've never worked in a restaurant so I can't put my head around what the problem is but there's definitely a problem at this location
Atmosphere: 3
Food: 4
Service: 2
Neal Easter
The only thing worse than the food was the service! This place is filthy, seriously needs the health department to come in...
Atmosphere: 1
Food: 1
Service: 1
jamo
Only come to Prattville location if you have set aside 45 minutes of wait time in your day.
Atmosphere: 1
Food: 1
Service: 1
Cindy Bringhurst
Food was terrible
Python
Have had order delivered about 8 times over the past few months, it has been wrong every time...beginning to think the employees can't read.
Food: 2
Service: 1
STEVEN DAVIES
Not very good staff
Atmosphere: 1
Food: 5
Service: 2
Victoria Lambert
It doesn't take 10 min to clean a grill and your customer service is horrible. Only car in the line waiting 30 min for a simple meal.
It is 9:15 on a Thursday nobody answered drive thru went to the window and little guy said shift leader went to get supplies and he can’t take orders on register
Lisa May
Order wrong. No napkins anywhere.
Atmosphere: 2
Food: 2
Service: 2
Cirk
Gave me food poisoning
Atmosphere: 1
Food: 1
Service: 1
Kristy Blankenship
Closed before midnight
Kay Sappington
Windows were so dirty. Soda area a mess. Need to clean the place. Got a #1 to try for 1st time. Cashier was delightful. The “little burgers,. They were not to my liking. Fries were decent. Might try their pup dog some day.in the future. Over all atmosphere was depressing.
I appreciate the people that worked on my food after closing due to Google having their closing time listed incorrectly. They close at 11p Sunday thru Thursday.
Atmosphere: 5
Service: 5
Love the change made it 💯 better
Atmosphere: 5
Food: 5
Service: 5
This Krystal has been terrible in recent years but this new management and team is fantastic. We had heard good things and on a whim decided to try it again. The people were nice, even added to our order at the window when we realized we had made a mistake… the food was all hot and very good! If you haven’t been since it got revamped a couple months ago the ago give them a shot. You won’t be sorry.
Atmosphere: 5
Food: 5
Service: 5
I keep giving them a chance, but 15 minutes to place an order in 15 more to get the order... it just doesn't work.
I've never worked in a restaurant so I can't put my head around what the problem is but there's definitely a problem at this location
Atmosphere: 3
Food: 4
Service: 2
The only thing worse than the food was the service! This place is filthy, seriously needs the health department to come in...
Atmosphere: 1
Food: 1
Service: 1
Only come to Prattville location if you have set aside 45 minutes of wait time in your day.
Atmosphere: 1
Food: 1
Service: 1
Food was terrible
Have had order delivered about 8 times over the past few months, it has been wrong every time...beginning to think the employees can't read.
Food: 2
Service: 1
Not very good staff
Atmosphere: 1
Food: 5
Service: 2
It doesn't take 10 min to clean a grill and your customer service is horrible. Only car in the line waiting 30 min for a simple meal.
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
It is 9:15 on a Thursday nobody answered drive thru went to the window and little guy said shift leader went to get supplies and he can’t take orders on register
Order wrong. No napkins anywhere.
Atmosphere: 2
Food: 2
Service: 2
Gave me food poisoning
Atmosphere: 1
Food: 1
Service: 1
Closed before midnight
Windows were so dirty. Soda area a mess.
Need to clean the place. Got a #1 to try for 1st time. Cashier was delightful. The “little burgers,. They were not to my liking. Fries were decent. Might try their pup dog some day.in the future. Over all atmosphere was depressing.
Atmosphere: 2
Food: 3
Service: 5
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