Krystal

1914 Cobbs Ford Rd, Prattville
(334) 361-2020

Recent Reviews

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Travis Whitlow

Russ has turned this place around.

Atmosphere: 5

Food: 5

Service: 5

Timothy Reynolds

To me, this is the original slider. Love the warm steamed bun with onion, pickles and mustard. I've been eating them since the early 1960s when you could buy them for 10 cents each. I've also grown to love the chili cheese pups and the chili cheese tots. The people were friendly, more so than most fast food places. Check it out for a nostalgic trip to my childhood.

Atmosphere: 3

Food: 4

Service: 4

Robin Smith

I send my granddaughter to pick up an online order. I ask for no pickles on my Krystal they put cheese on my regular ones and I paid $5.59 for a half bowl of chili.

Food: 2

Kim Davis

I appreciate the people that worked on my food after closing due to Google having their closing time listed incorrectly. They close at 11p Sunday thru Thursday.

Atmosphere: 5

Service: 5

John Shore

Love the change made it 💯 better

Atmosphere: 5

Food: 5

Service: 5

Stephanie

This Krystal has been terrible in recent years but this new management and team is fantastic. We had heard good things and on a whim decided to try it again. The people were nice, even added to our order at the window when we realized we had made a mistake… the food was all hot and very good! If you haven’t been since it got revamped a couple months ago the ago give them a shot. You won’t be sorry.

Atmosphere: 5

Food: 5

Service: 5

Jimmy Sledge

I keep giving them a chance, but 15 minutes to place an order in 15 more to get the order... it just doesn't work.

I've never worked in a restaurant so I can't put my head around what the problem is but there's definitely a problem at this location

Atmosphere: 3

Food: 4

Service: 2

Neal Easter

The only thing worse than the food was the service! This place is filthy, seriously needs the health department to come in...

Atmosphere: 1

Food: 1

Service: 1

jamo

Only come to Prattville location if you have set aside 45 minutes of wait time in your day.

Atmosphere: 1

Food: 1

Service: 1

Cindy Bringhurst

Food was terrible

Python

Have had order delivered about 8 times over the past few months, it has been wrong every time...beginning to think the employees can't read.

Food: 2

Service: 1

STEVEN DAVIES

Not very good staff

Atmosphere: 1

Food: 5

Service: 2

Victoria Lambert

It doesn't take 10 min to clean a grill and your customer service is horrible. Only car in the line waiting 30 min for a simple meal.

Atmosphere: 1

Food: 4

Service: 1

Holly Cannon

It is 9:15 on a Thursday nobody answered drive thru went to the window and little guy said shift leader went to get supplies and he can’t take orders on register

Lisa May

Order wrong. No napkins anywhere.

Atmosphere: 2

Food: 2

Service: 2

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