McDonald's

290 Interstate Commercial, Park Loop, Prattville
(334) 365-1080

Recent Reviews

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Jonathan T

Every one getting wrong orders, and having to wait 25+ mins

Atmosphere: 1

Food: 1

Service: 1

Rob Kennedy

Very slow

anna keeler

worst mcdonald’s i’ve ever been to. service was awful. took 20 minutes to get a big mac and 2 large fries. they messed up everyone’s orders - some messed up multiple times even after they were asked to correct it. the place was in SHAMBLES. will never go back again

Atmosphere: 1

Food: 4

Service: 1

Jerry Shands

It's disappointing to pull on a locked door at 0615 when the advertised opening time is 0600. An employee did approach me and say that since they were so slow they are drive-up only right now. Unfortunately the restroom doesn't offer drive-up services.

Service: 1

Connor Harris

Don’t try to eat inside. Drive through is average.

Atmosphere: 1

Food: 1

Service: 1

Karen Threlkeld

Super SLOW today 😳

Atmosphere: 1

Food: 3

Service: 1

Cecil Crow (DogRiverCrab)

Stopped in for a latte.
30 min later I got it and got back on the road. I feel lucky because most of the time I go to McD's the latte machine is broken. I suspect that don't have anyone that knows how to work the machine.

Food: 4

Service: 2

Rick Mason

It was okat

Forever Young

They say they're open at 5, and they don't be, no courtesy to say nothing, just watch us through the window as we pass by. They also be sitting dowm, while they suppse to be open. They are never open when they are supposed to be

Atmosphere: 1

Food: 1

Service: 1

Payten Manlet

Now normally I am very understanding when it comes to fast food given my current place of employment however, this is unacceptable. Me and my husband drove through on New Year’s Eve pretty early on in the night (like 6:00) and when we got to the window they handed us the wrong drink and had us pull to a spot. At this point I was upset about the drink but decided not to say anything and give them grace since it was a busy time of day for them on New Year’s. However, when the lady brought out our food we asked if the sauce we paid for was in the bag and all she said was “I don’t know I just was told to bring this out” and then walked away before we got a chance to look. Sure enough, there was no sauce in the bag and my husband had to run in behind the lady to go get it.

Atmosphere: 1

Food: 1

Service: 1

Patrick McAnnally

Didn’t put cheese on the burger and completely forgot cookies

Donnie Brown HomePlace Realty Group

Absolutely pathetic, would never go to this one again

Atmosphere: 1

Food: 1

Service: 1

Tina Peak

Not fast but the food is good and usually right.

Food: 4

Service: 3

Andy Strebeck

Service a tad slower than it seems it ought to be this morning at 545given the moderate amount of customer traffic here at the moment. . Food quality as expected from McDonald's, no complaints with that.

Sara Mcneely

Customer service at the window was great. Even made pup cups for my dogs. Disappointed when I got home and burgers were dry and sauces for chicken nuggets were requested and paid for ahead of time (asked for extras) on the app were not in the bag. I ended up throwing my food away because I don't have extra sauces at home since I just moved.

Atmosphere: 4

Food: 3

Service: 5

Recommended dishes: Hashbrown, Cheeseburger, Hamburger

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