It's a Starbucks, and not even the best I've been in. Lately it has seemed they are having trouble with the staff making drinks right. The last 3 visits all of my drinks have had something wrong. They are always willing to remake them, which is a good sign.
Still is a Starbucks, so you know what you're getting.
Atmosphere: 3
Food: 4
Service: 4
Matthew Neal
Just find another location or coffee shop. This one probably won’t have what you’re looking for.
Atmosphere: 2
Food: 3
Service: 1
Clintoria Simmons
I just love Meg, Ken and the rest of the crew!!!!! They’re literally my family and my favorite people. I see them every single day! They always take care of me and show me love and keep me encouraged and I love them with all my heart! There’s not enough stars to give to these ladies!
Atmosphere: 5
Food: 5
Service: 5
Brianna Jo Lewis
I go here multiple times a week, never had an issue and staff are always so kind :)
Atmosphere: 5
Food: 5
Service: 5
Jason Smith
Coffee and food are good. It was very clean, and everyone was nice, but I overheard a worker named Alexis or something using profanity in front of my family. Unfortunately, I don’t think I will come back again; I'd much rather go to the Cobbs Ford location!
Atmosphere: 1
Food: 4
Service: 3
Haley Hartmann
Was heading back to Indiana from Florida and stopped for a alabama cup. We met an employee named Liz who was absolutely fantastic. Gave a ton of recommendations and very personable. Honestly thinking about making this a regular stop when we go back to Florida.
Atmosphere: 5
Food: 5
Service: 5
Megan Holt
I’ve been having a super stressful week, so I decided to get a little pick me up. They were so kind and upbeat that it honestly made a big difference. I got my drink just right and they even managed to make me laugh. It’s little moments like that that make you want to come back. Thank you, Kenny!! It definitely made my day:))
Atmosphere: 5
Food: 4
Service: 5
Brittany Conyers
I’m a frequent Starbucks customer and typically visit the Cobbs Ford location, where I consistently receive excellent service. Today, however, I stopped by the new location simply because I was nearby. Unfortunately, I had a disappointing experience that I feel compelled to share. I ordered a White Mocha Frappuccino, which I’ve had many times, including earlier today, so I’m very familiar with how it should taste and appear. This version was clearly made incorrectly, as it lacked the coffee base. The drink was completely white, which is not consistent with how it should look when made properly.
When I brought this to the attention of the employee at the drive-thru, she insisted it contained coffee. However, due to the car behind me, I was asked to come inside for resolution. I did so calmly and respectfully, simply requesting that the drink be remade correctly given the price point, nearly $8 per drink.
To my surprise, the employee responded by snatching the cup from my hand and giving me visibly frustrated looks. She then proceeded to remake the drink the same incorrect way. At that point, I chose not to escalate the situation and quietly left, heading to the Cobbs Ford location to have the drink made correctly.
I am very disappointed by this experience, especially at a brand new location where first impressions are so important. I’ve rarely had issues with Starbucks, and when I have, the staff has always been understanding and accommodating. This experience, however, was unacceptable and did not reflect the standard of service I’ve come to expect from the brand.
Food: 1
Service: 1
Sammy Starburg
Great folks there! Got my drink quickly. Remade when I forgot to ask for no whip cream. Great staff.
Slower than slow. Doesn’t help anything at all that once you get in line you’re fully committed. Absolutely no way of getting out of line till you’re past the pick up window.
Service: 3
Ashley Ellis
I placed a mobile order at 3:27 pm and I live 12 minutes away. When I got there the lady said they were still working on it. I didn’t get my drink until 3:54.
Wendy Painter
We have used both places the drive thru and the inside. Both are nice. I think the drive thru is slower than going inside. I think this is because they are making sure everything is right as far as your order goes. Every time we go through the drive thru everything is always right. They do a job 👍👍👍
Atmosphere: 5
Food: 5
Service: 1
Glenn Jernigan
Had a mocha whatever they're called and the whole thing tasted gritty. Thanks but no thanks!!! I'll stick to my favorite go-to and stay with 7Brew
Chris B
Completely out of vegetarian sandwiches. Bathrooms were dirty
It's a Starbucks, and not even the best I've been in. Lately it has seemed they are having trouble with the staff making drinks right. The last 3 visits all of my drinks have had something wrong. They are always willing to remake them, which is a good sign.
Still is a Starbucks, so you know what you're getting.
Atmosphere: 3
Food: 4
Service: 4
Just find another location or coffee shop. This one probably won’t have what you’re looking for.
Atmosphere: 2
Food: 3
Service: 1
I just love Meg, Ken and the rest of the crew!!!!! They’re literally my family and my favorite people. I see them every single day! They always take care of me and show me love and keep me encouraged and I love them with all my heart! There’s not enough stars to give to these ladies!
Atmosphere: 5
Food: 5
Service: 5
I go here multiple times a week, never had an issue and staff are always so kind :)
Atmosphere: 5
Food: 5
Service: 5
Coffee and food are good. It was very clean, and everyone was nice, but I overheard a worker named Alexis or something using profanity in front of my family. Unfortunately, I don’t think I will come back again; I'd much rather go to the Cobbs Ford location!
Atmosphere: 1
Food: 4
Service: 3
Was heading back to Indiana from Florida and stopped for a alabama cup. We met an employee named Liz who was absolutely fantastic. Gave a ton of recommendations and very personable. Honestly thinking about making this a regular stop when we go back to Florida.
Atmosphere: 5
Food: 5
Service: 5
I’ve been having a super stressful week, so I decided to get a little pick me up. They were so kind and upbeat that it honestly made a big difference. I got my drink just right and they even managed to make me laugh. It’s little moments like that that make you want to come back. Thank you, Kenny!! It definitely made my day:))
Atmosphere: 5
Food: 4
Service: 5
I’m a frequent Starbucks customer and typically visit the Cobbs Ford location, where I consistently receive excellent service. Today, however, I stopped by the new location simply because I was nearby. Unfortunately, I had a disappointing experience that I feel compelled to share.
I ordered a White Mocha Frappuccino, which I’ve had many times, including earlier today, so I’m very familiar with how it should taste and appear. This version was clearly made incorrectly, as it lacked the coffee base. The drink was completely white, which is not consistent with how it should look when made properly.
When I brought this to the attention of the employee at the drive-thru, she insisted it contained coffee. However, due to the car behind me, I was asked to come inside for resolution. I did so calmly and respectfully, simply requesting that the drink be remade correctly given the price point, nearly $8 per drink.
To my surprise, the employee responded by snatching the cup from my hand and giving me visibly frustrated looks. She then proceeded to remake the drink the same incorrect way. At that point, I chose not to escalate the situation and quietly left, heading to the Cobbs Ford location to have the drink made correctly.
I am very disappointed by this experience, especially at a brand new location where first impressions are so important. I’ve rarely had issues with Starbucks, and when I have, the staff has always been understanding and accommodating. This experience, however, was unacceptable and did not reflect the standard of service I’ve come to expect from the brand.
Food: 1
Service: 1
Great folks there! Got my drink quickly. Remade when I forgot to ask for no whip cream. Great staff.
Atmosphere: 5
Food: 3
Service: 5
Always a great visit
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Slower than slow. Doesn’t help anything at all that once you get in line you’re fully committed. Absolutely no way of getting out of line till you’re past the pick up window.
Service: 3
I placed a mobile order at 3:27 pm and I live 12 minutes away. When I got there the lady said they were still working on it. I didn’t get my drink until 3:54.
We have used both places the drive thru and the inside. Both are nice. I think the drive thru is slower than going inside. I think this is because they are making sure everything is right as far as your order goes. Every time we go through the drive thru everything is always right. They do a job 👍👍👍
Atmosphere: 5
Food: 5
Service: 1
Had a mocha whatever they're called and the whole thing tasted gritty. Thanks but no thanks!!! I'll stick to my favorite go-to and stay with 7Brew
Completely out of vegetarian sandwiches. Bathrooms were dirty
Atmosphere: 1
Food: 1
Service: 3
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