Was really craving a crunch wrap and cool ranch taco combo, but I haven't had time to come in to order and door dash didn't have the option to select cool ranch.
Long story short, I gave a call, they were super nice, and definitely delivered the cool ranch taco!!!
Food: 5
Service: 5
Michael Hernandez
Went to go pick up my order at the drive-thru. They said they didn't have it and told me it's not here and it's in another location probably, after confirming that the order was placed at this Taco Bell, they kept insisting that my food was not there, I didn't appreciate their tone. Suddenly they read off my order and told me to pull up. When I pulled up they were quick about handing me the food and closing the window. All I can say is that someone there does not know how to read or apologize. Customer service needs work.
Charmanique Dock
This new location has the best customer service I’ve ever received at any Taco Bell!! The manager name Crystal is super sweet & respectful. She makes sure that I am satisfied with my order & apologizes for any inconvenience. Definitely a 10/10!!
Atmosphere: 5
Food: 5
Service: 5
JonDeaux 601
Restaurant is extremely clean, food is good However they continue to forget to put sour cream on my soft taco supremes
Atmosphere: 5
Food: 4
Service: 3
K B
Missing items from order
Food: 3
Haley Anne
The lady that took our order was extremely rude and seemed like she hated her life.
Atmosphere: 1
Food: 5
Service: 1
Bernie Sanford
Tacos weren't fresh, drive through taco shell was broke and bottom had fell out. Very disappointed 😞 😔 😕
Food: 2
Service: 2
Christy K
Food was good, hot and correct. Nice people.
Food: 5
Service: 5
Ginny
Staff is friendly, so far the Restaurant is clean. Food was a bit cold, but that’s pretty much normal every where you go for some reason.
Atmosphere: 4
Food: 4
Service: 4
camryn hess
The people were super duper sweet, we got our food in no team and when they saw us waiting they instantly help us. Got all orders right and food was delicious!!
Service is excellent! Everyone is always pleasant. Food tastes fresh!
Food: 5
Service: 5
Dre Coles
Slow as hell
MJ F
I went to the new one on Cobbs Ford Road In prattville Alabama This location doesn't seem to read the orders . I have 2 orders with no tomatoes and 1 order with extra meat. They gave me a ton of sour cream instead of extra meat abd put tomatoes on the food as well. So I only gave it 1 star . Definitely needs improvement.
Kindra Primm
Could have been a lot cleaner, but the people were very kind. They also made my taco and burrito supreme the way it should. Tasty!
Atmosphere: 4
Food: 5
Service: 5
Patrick Cook
I understand this location is fairly new, but the employees need a little more training
Was really craving a crunch wrap and cool ranch taco combo, but I haven't had time to come in to order and door dash didn't have the option to select cool ranch.
Long story short, I gave a call, they were super nice, and definitely delivered the cool ranch taco!!!
Food: 5
Service: 5
Went to go pick up my order at the drive-thru. They said they didn't have it and told me it's not here and it's in another location probably, after confirming that the order was placed at this Taco Bell, they kept insisting that my food was not there, I didn't appreciate their tone. Suddenly they read off my order and told me to pull up. When I pulled up they were quick about handing me the food and closing the window. All I can say is that someone there does not know how to read or apologize. Customer service needs work.
This new location has the best customer service I’ve ever received at any Taco Bell!! The manager name Crystal is super sweet & respectful. She makes sure that I am satisfied with my order & apologizes for any inconvenience. Definitely a 10/10!!
Atmosphere: 5
Food: 5
Service: 5
Restaurant is extremely clean, food is good
However they continue to forget to put sour cream on my soft taco supremes
Atmosphere: 5
Food: 4
Service: 3
Missing items from order
Food: 3
The lady that took our order was extremely rude and seemed like she hated her life.
Atmosphere: 1
Food: 5
Service: 1
Tacos weren't fresh, drive through taco shell was broke and bottom had fell out. Very disappointed 😞 😔 😕
Food: 2
Service: 2
Food was good, hot and correct. Nice people.
Food: 5
Service: 5
Staff is friendly, so far the Restaurant is clean. Food was a bit cold, but that’s pretty much normal every where you go for some reason.
Atmosphere: 4
Food: 4
Service: 4
The people were super duper sweet, we got our food in no team and when they saw us waiting they instantly help us. Got all orders right and food was delicious!!
Restaurantji Recommends
Service is excellent! Everyone is always pleasant. Food tastes fresh!
Food: 5
Service: 5
Slow as hell
I went to the new one on Cobbs Ford Road
In prattville Alabama This location doesn't seem to read the orders . I have 2 orders with no tomatoes and 1 order with extra meat. They gave me a ton of sour cream instead of extra meat abd put tomatoes on the food as well. So I only gave it 1 star . Definitely needs improvement.
Could have been a lot cleaner, but the people were very kind. They also made my taco and burrito supreme the way it should. Tasty!
Atmosphere: 4
Food: 5
Service: 5
I understand this location is fairly new, but the employees need a little more training
Food: 3
Service: 1
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