We went during the $1 promotion, and it was busy with pretty good line, but they handled it fairly quickly. We got the Dave's double for $2 and the patties where still hot when we ate. Burgers were good. I'd try em again at regular price sometime.
Atmosphere: 5
Food: 5
Service: 4
Emily Whaley
My family and I went through the drivethru on our way to the beach. My husband is very sweet and polite, and attempted to order 5 Biggie Bags, but the drive-thru worker was SO rude. She interrupted him multiple times, and seemed to get annoyed when he had to order drinks and sauce for each Biggie Bag. He remained kind during the whole exchange, but I was upset. She was so hateful that the other Wendy's worker at the pay window apologized for her rudeness. That said, the food was very fresh and hot, and we did not have to wait long.
Atmosphere: 1
Food: 5
Service: 2
Andre Firefighter Young
Food was hot and
Atmosphere: 4
Food: 5
Service: 4
Leigh Wilkinson
Food was good, but lady in the drive through wouldn't stop rushing us to order. Couldn't even get my order out before hearing "Is that all?" over and over again. I ended up snapping & telling her to give me a minute, since she had put my order in wrong, and she snapped back telling me she wasn't done. Customer service was very much lacking, won't be back to this location.
Atmosphere: 1
Food: 4
Service: 1
Lakeshia Young
Found a string in my burger as I was eating it. Ordered $5 biggie bag, Jr. Bacon Cheeseburger. Tried calling restaurant with no answer.
Food: 1
Service: 4
Kevin Perdue
Great service,
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Baconator, French Fries, Frosty
Marcus Clark
The food was great and fast
Atmosphere: 5
Food: 5
Service: 4
Rena Lucas
Today I was told to wait at the drive-tru and had to wait for 20min. Well there is no cover on the driveway where you order and it was raining, so I got soaked. Then I got there before breakfast and was over and had to wait till after 1030am. I was then told that I had to order lunch or come back tomorrow for breakfast. This is very disappointing because I love Wendy’s food but I will not be going any longer.
Atmosphere: 1
Food: 5
Service: 1
Martin Santana
Switch back to the old tangy BBQ sauce, this new one is a bad
Drive-thru worker seemed as if she didn’t want to be there let alone didn’t even bother answering the intercom causing me to drive to the window, after pulling around she didn’t even open the window, instead yelled through the window to speak to me and my wife. After waiting about 30 minutes for our food she then brings the bag and barely opens the window and hands it to me in the process rolls her eyes. Honestly in my opinion this store needs to re-staff completely.My wife said her food was “alright”, she got a chicken sandwich biggie bag.My chicken sandwich was fine, I used a promotion on it so not really gonna complain for free foodAll in all, I’d avoid this store at any and all costs unless you enjoy terrible customer service…
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Frosty
Jeanna Law
I always love me some Wendy's, but I went a few days ago and they weren't even all that busy and they were sending everyone in the drive thru to the pick up parking spots to wait for the food. Now I don't mind waiting, but I waited for almost 20/30 minutes for just 1 biggie bag and 2 kids meals and no sauce in any of them. But I will say for 2.99 you can't beat that. They could've been short handed idk. But Google asked me to review it so I gave my honest opinion.
Food: 4
Service: 1
Christopher Carr
First of all it’s past time for remodel. The service sucks. No one wants to be there they’re just there for a check me and my wife went in no one in there no one in drive-through everybody’s laughing having fun in the back. 30 minutes later lady comes and takes my order didn’t ask me how was how can I help you just stared at me. I will go to Prattville and take the extra long, drive then come to this location again
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Wendy’S French Fries, Hamburger, Nuggets
Billy Hughes
Food did not have that "freshly prepared" taste. Fries were a mix of fresh and have been sitting there. Cashier was very friendly with us but didn't seem to care for co-workers. We were the only eat-in customers at the time.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Wendy’S French Fries, Baconator, Fries, Nuggets
We went during the $1 promotion, and it was busy with pretty good line, but they handled it fairly quickly. We got the Dave's double for $2 and the patties where still hot when we ate. Burgers were good. I'd try em again at regular price sometime.
Atmosphere: 5
Food: 5
Service: 4
My family and I went through the drivethru on our way to the beach. My husband is very sweet and polite, and attempted to order 5 Biggie Bags, but the drive-thru worker was SO rude. She interrupted him multiple times, and seemed to get annoyed when he had to order drinks and sauce for each Biggie Bag. He remained kind during the whole exchange, but I was upset. She was so hateful that the other Wendy's worker at the pay window apologized for her rudeness. That said, the food was very fresh and hot, and we did not have to wait long.
Atmosphere: 1
Food: 5
Service: 2
Food was hot and
Atmosphere: 4
Food: 5
Service: 4
Food was good, but lady in the drive through wouldn't stop rushing us to order. Couldn't even get my order out before hearing "Is that all?" over and over again. I ended up snapping & telling her to give me a minute, since she had put my order in wrong, and she snapped back telling me she wasn't done. Customer service was very much lacking, won't be back to this location.
Atmosphere: 1
Food: 4
Service: 1
Found a string in my burger as I was eating it. Ordered $5 biggie bag, Jr. Bacon Cheeseburger. Tried calling restaurant with no answer.
Food: 1
Service: 4
Great service,
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Baconator, French Fries, Frosty
The food was great and fast
Atmosphere: 5
Food: 5
Service: 4
Today I was told to wait at the drive-tru and had to wait for 20min. Well there is no cover on the driveway where you order and it was raining, so I got soaked. Then I got there before breakfast and was over and had to wait till after 1030am. I was then told that I had to order lunch or come back tomorrow for breakfast. This is very disappointing because I love Wendy’s food but I will not be going any longer.
Atmosphere: 1
Food: 5
Service: 1
Switch back to the old tangy BBQ sauce, this new one is a bad
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Nuggets
Love the baconator !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baconator, Fries
Restaurantji Recommends
Drive-thru worker seemed as if she didn’t want to be there let alone didn’t even bother answering the intercom causing me to drive to the window, after pulling around she didn’t even open the window, instead yelled through the window to speak to me and my wife. After waiting about 30 minutes for our food she then brings the bag and barely opens the window and hands it to me in the process rolls her eyes. Honestly in my opinion this store needs to re-staff completely.My wife said her food was “alright”, she got a chicken sandwich biggie bag.My chicken sandwich was fine, I used a promotion on it so not really gonna complain for free foodAll in all, I’d avoid this store at any and all costs unless you enjoy terrible customer service…
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Frosty
I always love me some Wendy's, but I went a few days ago and they weren't even all that busy and they were sending everyone in the drive thru to the pick up parking spots to wait for the food. Now I don't mind waiting, but I waited for almost 20/30 minutes for just 1 biggie bag and 2 kids meals and no sauce in any of them. But I will say for 2.99 you can't beat that. They could've been short handed idk. But Google asked me to review it so I gave my honest opinion.
Food: 4
Service: 1
First of all it’s past time for remodel. The service sucks. No one wants to be there they’re just there for a check me and my wife went in no one in there no one in drive-through everybody’s laughing having fun in the back. 30 minutes later lady comes and takes my order didn’t ask me how was how can I help you just stared at me. I will go to Prattville and take the extra long, drive then come to this location again
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Wendy’S French Fries, Hamburger, Nuggets
Food did not have that "freshly prepared" taste. Fries were a mix of fresh and have been sitting there. Cashier was very friendly with us but didn't seem to care for co-workers. We were the only eat-in customers at the time.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Wendy’S French Fries, Baconator, Fries, Nuggets
Always great food!!My favorite burger joint!
Atmosphere: 5
Food: 5
Service: 5