In the drive thru you always have to yell. They could be nicer.
Atmosphere: 2
Food: 4
Service: 3
James Link
Need to take more than one order at a time in drive thru, should not be sitting here for 30min just to order, if they did their job it would go alot quicker, they really need to improve this
Kevin Clemons
Could be quicker
Atmosphere: 4
Food: 4
Service: 4
Hrry Brkr
Might be - correction, *is* - the slowest fast food joint in Huntsville. Nobody seems to know how to actually run the register, and when you get your food, it's better than 50/50 it's wrong. Not enough people to expo and take orders, and make food.You're better off going off post, getting food, and then bringing it back.... you'll be taking this food to go anyways.TLDR: more staff plz
Atmosphere: 3
Food: 4
Service: 1
Kaley J
Beyond rude to the veterans that they serve. Tatianna and Dee should not be allowed in customer service of any sort. I am appalled by the way they treated veterans in this store. Do not come here unless you want your order rang up wrong, which you then are blamed for, and then your food to be purposefully made wrong, and then laughed at my Tatianna and Dee when you ask to have it corrected. They should be absolutely ASHAMED of how they treated a disabled veteran and this store should be ashamed to employ them.
Atmosphere: 1
Food: 1
Service: 1
Pamela Ezell
Went today and ordered a #6 Chicken Sandwich combo. What did i get? Breakfast, that's right. I got a bacon, egg, and cheese biscuit and hashrounds. I told them I didn't order that and they looked at each other like they didn't know what to do so I just took it. It was disgusting and I threw it in the trash when I got back to work so if you go there at 1045 make sure the cashier understands the difference between CHICKEN SANDWICH and a bacon egg cheese biscuit.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Sandwich
George Ray
They never get your order
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Hamburger
Lance Bernhardt
I worked for the Exchange at this location. The Burger King had a lot of nice people that I worked with, but I don’t really care for the food. The restaurant does have a great inventory system, but the problem is that there’s too much inventory for the small layout there. And, also too, they use expired lettuce there too! Beware of that!
Atmosphere: 2
Food: 2
Service: 4
Jessica V
This is the worst excuse for an establishment that I have ever encountered. I’ve visited this place four times in 15 years and every single time I’ve had a awful experience. The only reason I even went four times is because the gates were closed and I wanted to stay on post. Every time I’ve asked for a milkshake. I’ve been told they haven’t been able to clean the machine yet. When I go to the window, there is always at least five or more people standing around jabbing their jaws, gossiping and being loud and laughing, and acting like customers are bothering them. I noticed that one of them was obviously a manager because she had a golden name tag on. The last time I was there, I asked for sweet tea they didn’t have sweet tea, but yet there were are five people in the drive-through window, talking and laughing and telling me that i need to pull around to the front because they were about to clock out. I got out, went in to get my food. They look at me like I shouldn’t even be in there. I receive my food no ice in my sweet tea, cold hamburger cheese not even melted, and cold, soggy onion rings. I believe they just want to collect a paycheck. This place needs to be shut down.
Atmosphere: 1
Food: 1
Service: 1
Bryan Britt
It really is amazing how this location has 8-10 people working there during the lunch rush and yet they still manage to only serve one person every 3 minutes or so. When you can look over to your right while waiting at this BK and see the subway line moving legit more than twice as fast, with at most 3 people working there, you know there is a serious problem with the staff.Really feel bad for the one young girl they have running around like crazy trying to put together every order for both dine in and drive through in a bag and help run the ice cream and drink machines at the same time.The food is always good and hot and at a good price as you'd expect from a BK, but expect to wait 30+ minutes for food here, inside or drive through.
I ordered a croissant w/just egg and 3 french toast w/syrup. Both the croissant and french toast were flat and greasy. They need to do better, I can't believe they served it like that, it wa disgusting that I couldn't take another bite. The woman who was taking orders for the drive through, looked tired and miserable. I just can't believe how flat and greasy my order was. Never going back there again, with the prices of things so sky high these days, you would think you could at least get a decent meal.
In the drive thru you always have to yell. They could be nicer.
Atmosphere: 2
Food: 4
Service: 3
Need to take more than one order at a time in drive thru, should not be sitting here for 30min just to order, if they did their job it would go alot quicker, they really need to improve this
Could be quicker
Atmosphere: 4
Food: 4
Service: 4
Might be - correction, *is* - the slowest fast food joint in Huntsville. Nobody seems to know how to actually run the register, and when you get your food, it's better than 50/50 it's wrong. Not enough people to expo and take orders, and make food.You're better off going off post, getting food, and then bringing it back.... you'll be taking this food to go anyways.TLDR: more staff plz
Atmosphere: 3
Food: 4
Service: 1
Beyond rude to the veterans that they serve. Tatianna and Dee should not be allowed in customer service of any sort. I am appalled by the way they treated veterans in this store. Do not come here unless you want your order rang up wrong, which you then are blamed for, and then your food to be purposefully made wrong, and then laughed at my Tatianna and Dee when you ask to have it corrected. They should be absolutely ASHAMED of how they treated a disabled veteran and this store should be ashamed to employ them.
Atmosphere: 1
Food: 1
Service: 1
Went today and ordered a #6 Chicken Sandwich combo. What did i get? Breakfast, that's right. I got a bacon, egg, and cheese biscuit and hashrounds. I told them I didn't order that and they looked at each other like they didn't know what to do so I just took it. It was disgusting and I threw it in the trash when I got back to work so if you go there at 1045 make sure the cashier understands the difference between CHICKEN SANDWICH and a bacon egg cheese biscuit.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Sandwich
They never get your order
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Hamburger
I worked for the Exchange at this location. The Burger King had a lot of nice people that I worked with, but I don’t really care for the food. The restaurant does have a great inventory system, but the problem is that there’s too much inventory for the small layout there. And, also too, they use expired lettuce there too! Beware of that!
Atmosphere: 2
Food: 2
Service: 4
This is the worst excuse for an establishment that I have ever encountered. I’ve visited this place four times in 15 years and every single time I’ve had a awful experience. The only reason I even went four times is because the gates were closed and I wanted to stay on post. Every time I’ve asked for a milkshake. I’ve been told they haven’t been able to clean the machine yet. When I go to the window, there is always at least five or more people standing around jabbing their jaws, gossiping and being loud and laughing, and acting like customers are bothering them. I noticed that one of them was obviously a manager because she had a golden name tag on. The last time I was there, I asked for sweet tea they didn’t have sweet tea, but yet there were are five people in the drive-through window, talking and laughing and telling me that i need to pull around to the front because they were about to clock out. I got out, went in to get my food. They look at me like I shouldn’t even be in there. I receive my food no ice in my sweet tea, cold hamburger cheese not even melted, and cold, soggy onion rings. I believe they just want to collect a paycheck. This place needs to be shut down.
Atmosphere: 1
Food: 1
Service: 1
It really is amazing how this location has 8-10 people working there during the lunch rush and yet they still manage to only serve one person every 3 minutes or so. When you can look over to your right while waiting at this BK and see the subway line moving legit more than twice as fast, with at most 3 people working there, you know there is a serious problem with the staff.Really feel bad for the one young girl they have running around like crazy trying to put together every order for both dine in and drive through in a bag and help run the ice cream and drink machines at the same time.The food is always good and hot and at a good price as you'd expect from a BK, but expect to wait 30+ minutes for food here, inside or drive through.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Hamburger
Restaurantji Recommends
Great food and fresh.
30 min. In the drive thru.......
Standard express BK.
Atmosphere: 2
Food: 3
Service: 2
Great place to get cold food, with a wait!!
Food: 1
I ordered a croissant w/just egg and 3 french toast w/syrup. Both the croissant and french toast were flat and greasy. They need to do better, I can't believe they served it like that, it wa disgusting that I couldn't take another bite. The woman who was taking orders for the drive through, looked tired and miserable. I just can't believe how flat and greasy my order was. Never going back there again, with the prices of things so sky high these days, you would think you could at least get a decent meal.
Atmosphere: 1
Food: 1
Service: 1
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