Starbucks
3230 Acton Dr, Redstone Arsenal
(256) 885-4417
Recent Reviews
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The coffee was delicious, and the service was great! WiFi was easy to use, though seating is limited.
Atmosphere: 4
Food: 5
Service: 5
I like to drink coffee. I visit this location when I'm in that area. I visited again today. I usually go through the drive-through. But today, being weary of being given a warm (not hot) stale (not fresh) cup of coffee, I decided to go inside. Upon reaching the point of ordering, I asked if they had fresh coffee. I was told they did. I placed my usual order of a fresh, hot cup of coffee. The employee went to prepare my order, tipping the coffee container to extract the last drops of coffee into a cup. They brought this to me, where I removed the cap to assess the temperature. The coffee wasn't anywhere near hot and it was obviously not fresh. This is the worst quality control I've experienced from a starbucks. This isn't the first time and the employees completely ignored my simple requests and delivered a substandard product. I received two different excuses for why they didn't have fresh coffee. Although the loss of my business will not mean a thing to this corporate giant. I thought it important to explain why I'm done with starbuck, hopefully everyone will soon be done with them. I asked for a refund
Food: 1
Service: 1
The service here is great and Amara was a big help. Asked about the caramel brûlée latte and how sweet it was and was informed that they were out of most of the ingredients so I pivoted to the caramel macchiato but then she suggested the caramel brûlée cold foam on top to see how that pairs and it worked and was really good! Coffee was good and also ordered a bacon, Gouda and egg sandwich, also good! All in all great service and everything from this place!
Atmosphere: 5
Food: 5
Service: 5
The personnel that work here always provide excellent service.
This store has also updated their hours of operation.
M-F 530am-430pm
S-S 8am-3pm
Atmosphere: 4
Food: 4
Service: 5
The staff at the Redstone Starbucks are genuinely ehat makes this location stand out from others...they are always friendly, know so many of us as regulars, and are usually very quick and efficient with the production of an order...keep up the great work!
Atmosphere: 5
Food: 5
Service: 5
Amara was amazing! Great, friendly service!
Atmosphere: 5
Food: 5
Service: 5
Modern!
Atmosphere: 5
Service: 5
Everyone here is so friendly when I come in. I enjoy coming to this Starbucks because of how I’m treated. I never had them get my order wrong either. They deserve more than five stars!
Atmosphere: 5
Food: 5
Service: 5
Exceptional friendly service, they are notably efficient, thus far the best Starbucks in this area that consistently prepares drinks correctly.
Atmosphere: 5
Food: 5
Service: 5
It's on the Arsenal Base so seems closed to the general public.
Restaurantji Recommends
Every time I stop here the same lady waits on me. She’s been there for years and is so sweet. She is great. I feel awful that I cannot remember her name, but she’s always at the drive thru. The coffee is perfect, the service is good, and food is always yummy!
WARNING: this store is not accessible by the public. We made the mistake of making a mobile order at this place while visiting from out of town for a sporting event. No where on the Starbucks app indicated the no public access problem warning.
Hands down nicest staff at any Starbucks I’ve ever been to. Customer service at this location is AMAZING!
This Starbucks has awesome customer service! They also make the best drinks (better then the other locations)...
Atmosphere: 5
Food: 5
Service: 5
I come here a lot and sometimes the service is slow when dinning inside. Today I waited 17 minutes for a toasted croissant and I was the only customer inside.
Atmosphere: 5
Food: 5
Service: 3
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