Sonic Drive-In
                                15376 New, Andrew Jackson Hwy No, Russellville
                                 (256) 331-3422
                            
Recent Reviews
                                                Sort by
                                            
                                            Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
 
                    
It was well lit, very clean, great service!!! Food was made fresh to order!!
Atmosphere: 5
Food: 5
Service: 5
About a month ago my husband ordered almost $20 worth of food for dinner at the screen and paid for it. Some girl came out and said it didn’t go through even though he got confirmation on our bank account AND the screen, and showed her. Nobody working there would do the decent thing and insisted on running our card twice - so we got charged twice. When my husband complained about it to someone they insisted he had to go through their corporate to get anything done - would NOT just make his order the same way and give to him free of charge. So my husband went through all the hoops to get this straightened out and after 3 weeks nothing was done even by corporate. They simply said the manager of this joint would contact him and they never did. So after all that time corporate had to call the place and make them give us the meal free. Never mind my husband originally gave a tip on the first transaction, which nobody here deserves.
Today - 9/21 - we show up at around 11:15 AM and are told before even ordering that they are backed up and it would be at least 15 minutes wait. We left. The guy who said this sounded like he was high or something, and my husband said it was the same guy who answered the phone when he called about the double charge and didn’t want to do anything.
Case in point: hire some better people at this place. I will never return here.
Atmosphere: 3
Food: 4
Service: 1
Thank y'all
Atmosphere: 5
Food: 5
Service: 5
Ordered online. I had to call to see where my order was, it said the person was coming but then it didn’t so I wasn’t sure if they lost my order. The food and drinks came out and we got a frosted flamingo (sprite, cherry, vanilla, cream) and a cherry limeade. One of the drinks he handed me was green- I told him I wasn’t sure this was ours since both of our drinks was supposed to be pink. He told me that the flamingo drink was green. I showed him the picture of the menu online and he took it back. Finally got something- no telling what it is.
Atmosphere: 2
Food: 2
Service: 2
Very fast service. Sonic blast was good but not as good as other Sonics we've been to. All the Reese's were on the top and none from the middle to the bottom. Better blended at other Sonics. Went at wrong time as they were out of Heath . Will give them another try. Now know to check and if necessary, mix blast myself.
Atmosphere: 5
Food: 4
Service: 5
It is by far the best fast food place in the area
Atmosphere: 5
Food: 5
Service: 5
The food is really good, however the Moulton, Lawrence County Alabama one is the slowest i have ever been to, I sat at the drive through windows after placing my order for 31 minutes then I pulled in one night right at closing and they wouldn't even sell me a cup of ice... management hire some people that care...
Atmosphere: 5
Food: 5
Service: 2
Good food...service was good.
Atmosphere: 5
Food: 5
Service: 5
A little slow and pricey but good service
Atmosphere: 4
Service: 4
Pulled in to give my order. Red light blinked. Then screen blacked out, another car pulled in and their order was immediately taken.
I pressed the red button again and waited for another 5 minutes and no service. Not the first time this has happened at this location
Left and pulled across the street to Burger King.
Restaurantji Recommends
Great service great staff loved it
Sonic in Russellville is awesome and the gentleman Tevin made sure we got exactly what we wanted ! 5 🌟 for him !
Service was great! Might want to get the speakers checked. Very loud and crackling.
We ordered two smash burgers. We always ask for everything on it except cheese. These came with cheese, onions and pickles. Tasted nasty. Before they’ve put lettuce, tomatoes, mustard, mayo, pickles and onion on it. This was so disappointing I may never get that again.
Too expensive for that crap.
Recommended dishes: Supersonic Double Cheeseburger, Corn Dog
THEY ARE SCHEDULED TO CLOSE AT 10pm they are shutting down between 9&930 pm every night refusing to serve ppl or complete mobile orders when they have more than enough time to cook and serve food when they don’t close till 10pm
Loading...