Two people working, younger male not doing anything at all when I pulled up to the drive thru window and he looked at me and continued to do nothing instead of helping me or at least taking my order- which was only going to be a few cookies. I watched the older gentleman make the customers sandwich inside - NOT remove his gloves when he finished -proceeded to ring him up and finish the transaction (gloves still on) come to the drive thru open the window and ask what I would like I asked what kind of cooking they had- he then went to the cookie bin pulled out 4 different cookies came back to the window and held them out at me like a hand of cards and asked what I wanted. Never changed gloves. 🤢🙅🏼♀️ No thanks. NOT going back. The new owners/management need some proper training for sure.
Suzan-Roselle Kettyle-Lang
Great service All around.
Atmosphere: 4
Food: 4
Service: 4
Nikki
I ordered one sandwich online and got another that was $3 less
Atmosphere: 1
Food: 1
Service: 1
Taffi Bell
Food is good.
Atmosphere: 4
Food: 4
Service: 4
Mackenzie Lovell
Went here about a week ago with a friend and we got food poisoning, not only was the tuna nasty but the lettuce was ruined. I don’t think they change out the food like they should.
Atmosphere: 1
Food: 1
Service: 1
Mackenzie Gilstrap
Went here about a week ago with a friend and we got food poisoning, not only was the tuna nasty but the lettuce was ruined. I don’t think they change out the food like they should.
Matthew Spade
If I could give this a zero star review I would. My wife and I went to this subway the person told us that they closed at 930 and we said okay and started ordering our food. We got half way done with our order and the guy told us I told you 930. We are now closed and closed the drive through window. Needless to say we didn’t get our food and he wasted our time. I will never go to this subway again! Absolutely the worse subway location I have ever been to!
Atmosphere: 1
Food: 1
Service: 1
Milton Reyes González
A very good alternative in Russell Ville.
Atmosphere: 5
Food: 5
Service: 5
jeretta dulaney
Tools is by far the cleanest Subway I have ever been in. Together employees are very efficient and friendly. I stop here every time I pass through Russellville, Al. Keep up the good work!!!!!
Atmosphere: 5
Food: 5
Service: 5
Cindy Coan
Please cut the grass and trim the weeds! You are located on a busy highway with visitors to our town and you need to pay attention to the outward appearance of your location. It has looked this way for months. Not a good look.
Two people working, younger male not doing anything at all when I pulled up to the drive thru window and he looked at me and continued to do nothing instead of helping me or at least taking my order- which was only going to be a few cookies. I watched the older gentleman make the customers sandwich inside - NOT remove his gloves when he finished -proceeded to ring him up and finish the transaction (gloves still on) come to the drive thru open the window and ask what I would like I asked what kind of cooking they had- he then went to the cookie bin pulled out 4 different cookies came back to the window and held them out at me like a hand of cards and asked what I wanted. Never changed gloves. 🤢🙅🏼♀️ No thanks. NOT going back. The new owners/management need some proper training for sure.
Great service All around.
Atmosphere: 4
Food: 4
Service: 4
I ordered one sandwich online and got another that was $3 less
Atmosphere: 1
Food: 1
Service: 1
Food is good.
Atmosphere: 4
Food: 4
Service: 4
Went here about a week ago with a friend and we got food poisoning, not only was the tuna nasty but the lettuce was ruined. I don’t think they change out the food like they should.
Atmosphere: 1
Food: 1
Service: 1
Went here about a week ago with a friend and we got food poisoning, not only was the tuna nasty but the lettuce was ruined. I don’t think they change out the food like they should.
If I could give this a zero star review I would. My wife and I went to this subway the person told us that they closed at 930 and we said okay and started ordering our food. We got half way done with our order and the guy told us I told you 930. We are now closed and closed the drive through window. Needless to say we didn’t get our food and he wasted our time. I will never go to this subway again! Absolutely the worse subway location I have ever been to!
Atmosphere: 1
Food: 1
Service: 1
A very good alternative in Russell Ville.
Atmosphere: 5
Food: 5
Service: 5
Tools is by far the cleanest Subway I have ever been in. Together employees are very efficient and friendly.
I stop here every time I pass through Russellville, Al.
Keep up the good work!!!!!
Atmosphere: 5
Food: 5
Service: 5
Please cut the grass and trim the weeds! You are located on a busy highway with visitors to our town and you need to pay attention to the outward appearance of your location. It has looked this way for months. Not a good look.
Restaurantji Recommends
Great food and service drive tru girl awesome customer service love her great customer service 😀 👍 👌 👏
Atmosphere: 5
Food: 5
Service: 5
Bacon raw inedible barely can see the chicken dorinkrd but raw bacon cold piked. On no mayo so dry. Inedible.
Atmosphere: 2
Food: 2
Service: 2
Bacon raw inedible barely can see the chicken dorinkrd but raw bacon cold piked. On no mayo so dry. Inedible.
Atmosphere: 2
Food: 2
Service: 2
This is a good subway
Atmosphere: 5
Food: 5
Service: 5
The worker was a jerk to me
Atmosphere: 1
Food: 5
Service: 1
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