Food was cold, order took 20mins to get and the place was filthy. Customer service was horrible.
Atmosphere: 1
Food: 2
Service: 1
Giselle
What's frustrating about DQ is the inconsistency in blizzards across franchises. These were filled a little more than halfway in the cup, very soft serve, melted ice cream with very few, not great tasting toppings.
Food: 2
Christopher Hasiak Jr
Always a good experience, only ever buy cheese curds but i do love them
Atmosphere: 4
Food: 5
Service: 4
Diana Schlegel
We went through drive through for ice cream. We got 4 items. The service was fast. The cashier was extremely friendly and the ice cream was delicious.
Atmosphere: 5
Food: 5
Service: 5
Hâmïr Roykedesh
It's Dairy Queen of course it's delicious! But what's really great about this one is the management is absolutely awesome. Go there today and see for yourself.
Atmosphere: 5
Food: 5
Service: 5
thomas goolsby
Quick fast get um in and out, still friendly but I never see anyone eating inside. Which I guess next to the interstate you want. So no atmosphere but who cares.
Atmosphere: 1
Food: 4
Service: 5
Joe
We recently had a delightful visit to Dairy Queen in Saraland, Alabama, and it left a lasting impression!
It had been a while since we enjoyed a full meal at Dairy Queen, but we decided to dive back in, and we were not disappointed. The service was exceptional; the staff greeted us with warmth and friendliness. The restaurant had a fresh and clean ambiance, making it a pleasant place to dine.
Our order arrived quickly, with hot burgers and crispy fries that hit the spot. And of course, we couldn’t resist their iconic ice cream sundaes, which were just as delicious as we remembered. Overall, this visit exceeded our expectations.
If you find yourself in Saraland looking for a meal or a sweet treat, I highly recommend stopping by Dairy Queen—you won’t regret it!
Atmosphere: 5
Food: 5
Service: 5
Moe Anderson
I visited this location on 8/16/25 around 7 PM, and the drive-thru service I received was extremely unprofessional. The young woman at the window was short, unfriendly, and handled the interaction with an unnecessary attitude. She demanded payment without a greeting, closed the window abruptly, and then practically threw my food at me.
Drive-thru service is usually simple — a greeting, stating the total, taking payment, politely handing over the food, and ending with a short goodbye. None of that happened here. It may not seem like much, but basic courtesy makes all the difference. If someone is having a bad day, customers shouldn’t have to absorb that through rudeness and hostility.
I hope management addresses this, because experiences like this reflect poorly on the business.
Do you want me to also make a shorter, more direct version in case you’d rather post something quick and impactful?
I always enjoy a blizzard. But I never get to come to DQ bc it’s a bit pricey for me. But today I was able too. I ordered a New York royal strawberry cheesecake blizzard. I had stepped away and when it was ready I noticed it was very liquidy. I’ve heard if they don’t flip it then it’s free, there’s absolutely no way they flipped this. It would’ve spilled every where. But I wasn’t watching so I can’t be curtain. I alwayyysss finish my food, I am not a picky eater by any means, but even I couldn’t finish this blizzard. When I went up to the counter I explained everything very nicely because I hate confrontation, and was met with who I assume was the manager joking that since I had ate some of the blizzard that he couldn’t do anything about it. Definitely not ever coming back here again. And I was really looking forward to this.
Atmosphere: 1
Food: 1
Service: 1
Gulf Neurology
Rude. Called in patient refill after 20 minutes wait on Thursday and Tech stated that it will be ready on Saturday afternoon. This is called corporate healthcare service.
Rita Douglas
Great icecream! It hit the spot that day!
Atmosphere: 5
Food: 5
Service: 5
Brian Garner
Establishment divided into two sections. One for gas station/convenience store (Chevron) and the other side for Dairy Queen. Staff is pretty fast preparing and cooking your food and drink or dessert. Management is very friendly and always encouraging me to stay safe(I doordash sometimes). I take my 2 year old with me sometimes too and he enjoys himself. Definitely a reasonable place to have lunch
Food was cold, order took 20mins to get and the place was filthy. Customer service was horrible.
Atmosphere: 1
Food: 2
Service: 1
What's frustrating about DQ is the inconsistency in blizzards across franchises. These were filled a little more than halfway in the cup, very soft serve, melted ice cream with very few, not great tasting toppings.
Food: 2
Always a good experience, only ever buy cheese curds but i do love them
Atmosphere: 4
Food: 5
Service: 4
We went through drive through for ice cream. We got 4 items. The service was fast. The cashier was extremely friendly and the ice cream was delicious.
Atmosphere: 5
Food: 5
Service: 5
It's Dairy Queen of course it's delicious! But what's really great about this one is the management is absolutely awesome. Go there today and see for yourself.
Atmosphere: 5
Food: 5
Service: 5
Quick fast get um in and out, still friendly but I never see anyone eating inside. Which I guess next to the interstate you want. So no atmosphere but who cares.
Atmosphere: 1
Food: 4
Service: 5
We recently had a delightful visit to Dairy Queen in Saraland, Alabama, and it left a lasting impression!
It had been a while since we enjoyed a full meal at Dairy Queen, but we decided to dive back in, and we were not disappointed. The service was exceptional; the staff greeted us with warmth and friendliness. The restaurant had a fresh and clean ambiance, making it a pleasant place to dine.
Our order arrived quickly, with hot burgers and crispy fries that hit the spot. And of course, we couldn’t resist their iconic ice cream sundaes, which were just as delicious as we remembered. Overall, this visit exceeded our expectations.
If you find yourself in Saraland looking for a meal or a sweet treat, I highly recommend stopping by Dairy Queen—you won’t regret it!
Atmosphere: 5
Food: 5
Service: 5
I visited this location on 8/16/25 around 7 PM, and the drive-thru service I received was extremely unprofessional. The young woman at the window was short, unfriendly, and handled the interaction with an unnecessary attitude. She demanded payment without a greeting, closed the window abruptly, and then practically threw my food at me.
Drive-thru service is usually simple — a greeting, stating the total, taking payment, politely handing over the food, and ending with a short goodbye. None of that happened here. It may not seem like much, but basic courtesy makes all the difference. If someone is having a bad day, customers shouldn’t have to absorb that through rudeness and hostility.
I hope management addresses this, because experiences like this reflect poorly on the business.
Do you want me to also make a shorter, more direct version in case you’d rather post something quick and impactful?
Atmosphere: 1
Food: 5
Service: 1
Fast service and food is delicious 👍
Atmosphere: 5
Food: 5
Service: 5
Everything was simply delicious
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Needed a dipped cone on a hot summer day.
Atmosphere: 3
Food: 5
Service: 5
I always enjoy a blizzard. But I never get to come to DQ bc it’s a bit pricey for me. But today I was able too. I ordered a New York royal strawberry cheesecake blizzard. I had stepped away and when it was ready I noticed it was very liquidy. I’ve heard if they don’t flip it then it’s free, there’s absolutely no way they flipped this. It would’ve spilled every where. But I wasn’t watching so I can’t be curtain. I alwayyysss finish my food, I am not a picky eater by any means, but even I couldn’t finish this blizzard. When I went up to the counter I explained everything very nicely because I hate confrontation, and was met with who I assume was the manager joking that since I had ate some of the blizzard that he couldn’t do anything about it. Definitely not ever coming back here again. And I was really looking forward to this.
Atmosphere: 1
Food: 1
Service: 1
Rude. Called in patient refill after 20 minutes wait on Thursday and Tech stated that it will be ready on Saturday afternoon. This is called corporate healthcare service.
Great icecream! It hit the spot that day!
Atmosphere: 5
Food: 5
Service: 5
Establishment divided into two sections. One for gas station/convenience store (Chevron) and the other side for Dairy Queen. Staff is pretty fast preparing and cooking your food and drink or dessert. Management is very friendly and always encouraging me to stay safe(I doordash sometimes). I take my 2 year old with me sometimes too and he enjoys himself. Definitely a reasonable place to have lunch
Atmosphere: 4
Food: 4
Service: 4
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