Stood at the counter while the cashier lady played on her phone . After a moment I finally spoke up and said what I wanted.... Dining room was kinda dirty.
Danielle Granson
Super rude through the drive thru
Atmosphere: 1
Food: 3
Service: 1
Jay Suthar
Worst Place to get food. Kindly shut down the place you sell too old foods. I wish to give 0 stars
Atmosphere: 1
Food: 1
Service: 1
Mrs Roe
I was eating my chicken pot pie and saw a brown curled up thing in it. I took it out cleaned the filling off and noticed it was a worm! I can't eat anything but soft foods since I had a dental procedure and this was my second chicken pot pie in two days. So if I become ill due to this, I'll politely send KFC the bill. Pray over your food and check your food. This is absolutely horrifying.
Food: 1
Judy Jones
Orderd online. No Mike's hot honey on my sandwich. 4 fries in my dunk box. And it took about 15 minutes waiting for the very cold food. Not sure why I even try to get food at the Saraland location.
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: 5 PC Mashed Potato Poppers
Alyssa Jade
I ordered 1 hour before they closed and they wouldn’t make what I ordered and were rushing me out the store so I didn’t even get the stuff I ordered lady was rude needs to fired or written up ! 9pm on February 19th,2025
Atmosphere: 1
Food: 1
Service: 1
James Byrd
This is the third time I ordered on online from this store It tells me food is ready get to store not ready. This has happen on me three times
They give me the same excuse the chicken is coming up. Ordering online was suppose to speed up the process of getting your order faster. Hope this get to management so the store get up to speed
Food: 4
Service: 2
Recommended dishes: Fried Chicken
Shellie Miller
I waited for crispy chicken. The service was friendly the food was stellar! Honestly, the price wasn't that bad either. $48 out the door for a 12pc mixed, 3 large sides, and 6 biscuits.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Cole Slaw
Cory Clark
I now understand why this is the worst rated chicken joint in Saraland. You better check your bags before you leave. Was missing four sides, only had one wing in a 6 piece variety (the rest was all dark meat) and the tenders were like dry cat turds. Also didn’t get all the sauces we had on our order. Plus it took an extra ten minutes to get the order than what pickup time was.
The person who took my order got a bad attitude charge me 99 cents for upgrade on white meat
Atmosphere: 1
Food: 3
Service: 1
Austyn Vandergriff
the worst KFC I've ever had i didn't get my potatoes and grave door dash made that right after I sent them that I got to get in to my extra crispy chicken guess what it wasn't crispy at all like someone soaked it in water the skin just fell of and it was a terrible wet slight crispy I threw it away never in my life have I ever had chicken so bad the only thing that was OK is the Biscuit and Fries and it's hard to mess up that and it still wasn't
Atmosphere: 2
Service: 1
cbt1960
I’ve avoided this KFC because of previous issue's with not having chicken ready, long waits and incorrect orders. But today I decided to give them another chance. That was a mistake. I ordered a 12 piece bucket mixed original and crispy. Got home and on eleven pieces in the bucket. This wouldn’t have been a big deal but it’s the second time this has happened. Last time I ordered and paid for a three piece meal and only received two pieces, a wing and a drumstick. At &32 for the 12 pieces that’s $2.66 each. I called them and the woman apologized and ask if I wanted to come by and get the one piece. No thanks I just want be back. They need new management at this location or just shut it down.
David Carter
Our cashier was not very friendly but did get our food out in a timely manner
Atmosphere: 3
Food: 4
Service: 2
Nicole Lewis
Went through drive thru. Was told it would be 15 minutes for my order. Pulled up and parked to wait. Three cars behind me get their food and leave. I sat there for 30 minutes. Got home. Food is greasy almost burnt and barely had any meat on the pieces of chicken.
They need more then two workers in there
Atmosphere: 3
Food: 4
Service: 3
Stood at the counter while the cashier lady played on her phone . After a moment I finally spoke up and said what I wanted....
Dining room was kinda dirty.
Super rude through the drive thru
Atmosphere: 1
Food: 3
Service: 1
Worst Place to get food. Kindly shut down the place you sell too old foods. I wish to give 0 stars
Atmosphere: 1
Food: 1
Service: 1
I was eating my chicken pot pie and saw a brown curled up thing in it. I took it out cleaned the filling off and noticed it was a worm!
I can't eat anything but soft foods since I had a dental procedure and this was my second chicken pot pie in two days. So if I become ill due to this, I'll politely send KFC the bill. Pray over your food and check your food. This is absolutely horrifying.
Food: 1
Orderd online. No Mike's hot honey on my sandwich. 4 fries in my dunk box. And it took about 15 minutes waiting for the very cold food. Not sure why I even try to get food at the Saraland location.
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: 5 PC Mashed Potato Poppers
I ordered 1 hour before they closed and they wouldn’t make what I ordered and were rushing me out the store so I didn’t even get the stuff I ordered lady was rude needs to fired or written up ! 9pm on February 19th,2025
Atmosphere: 1
Food: 1
Service: 1
This is the third time I ordered on online from this store It tells me food is ready get to store not ready. This has happen on me three times
They give me the same excuse the chicken is coming up. Ordering online was suppose to speed up the process of getting your order faster.
Hope this get to management so the store get up to speed
Food: 4
Service: 2
Recommended dishes: Fried Chicken
I waited for crispy chicken. The service was friendly the food was stellar! Honestly, the price wasn't that bad either. $48 out the door for a 12pc mixed, 3 large sides, and 6 biscuits.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Cole Slaw
I now understand why this is the worst rated chicken joint in Saraland. You better check your bags before you leave. Was missing four sides, only had one wing in a 6 piece variety (the rest was all dark meat) and the tenders were like dry cat turds. Also didn’t get all the sauces we had on our order. Plus it took an extra ten minutes to get the order than what pickup time was.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The person who took my order got a bad attitude charge me 99 cents for upgrade on white meat
Atmosphere: 1
Food: 3
Service: 1
the worst KFC I've ever had i didn't get my potatoes and grave door dash made that right after I sent them that I got to get in to my extra crispy chicken guess what it wasn't crispy at all like someone soaked it in water the skin just fell of and it was a terrible wet slight crispy I threw it away never in my life have I ever had chicken so bad the only thing that was OK is the Biscuit and Fries and it's hard to mess up that and it still wasn't
Atmosphere: 2
Service: 1
I’ve avoided this KFC because of previous issue's with not having chicken ready, long waits and incorrect orders. But today I decided to give them another chance. That was a mistake. I ordered a 12 piece bucket mixed original and crispy. Got home and on eleven pieces in the bucket. This wouldn’t have been a big deal but it’s the second time this has happened. Last time I ordered and paid for a three piece meal and only received two pieces, a wing and a drumstick. At &32 for the 12 pieces that’s $2.66 each. I called them and the woman apologized and ask if I wanted to come by and get the one piece. No thanks I just want be back. They need new management at this location or just shut it down.
Our cashier was not very friendly but did get our food out in a timely manner
Atmosphere: 3
Food: 4
Service: 2
Went through drive thru. Was told it would be 15 minutes for my order. Pulled up and parked to wait. Three cars behind me get their food and leave. I sat there for 30 minutes. Got home. Food is greasy almost burnt and barely had any meat on the pieces of chicken.
Atmosphere: 1
Food: 5
Service: 1
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