Krystal

1211 Industrial Pkwy, Saraland
(251) 675-4915

Recent Reviews

Chris Hubbart

Bad food it made me sick and the store was very nasty

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Krystal Burger Sliders

Angela Gaylord

The little lady that waited on me was completely awesome I will definitely visit this place again for sure

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheeseburger, Chili Cheese Pup, French Fries, 3 Double Krystals Combo, Original Krystal, Fries, Krystal Burger Sliders, Corn Pup, 4 Krystals Combo, 24 Sackful, 5 Cheese Krystals with Chili Cheese Fries Combo

Umojen Aximand

Worst experience I ever had at a crystals. Now I have to spend time to cancel the charge on my card. Garbage, The food was stale almost like left over from the previous day.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Chili Cheese Pup, Sandwich

Damon Miller jr

Worst burger's I have ever gotten bread hard as a brick, and the burgers smelled bad

Atmosphere: 1

Food: 1

Service: 2

Kelly Burkett

Not bad, but awful. You want it to be good. But it just isn't. This place is dirty. The restraunt itself needs work to the building. The fountain machine is broken. The food is terrible. And the Krystal company just does not even care. Don't walk... Run....

Atmosphere: 1

Food: 1

Service: 1

Darrell Davidson

Poorly run establishment. Can't hear, or understand the order taker. Overly long wait for food. No confidence in the quality of the food.

Atmosphere: 2

Food: 2

Service: 1

Nicole Lewis

Ordered through Doordash a hour ago. They haven't prepared my order yet. My dasher has been at the store for 40 minutes waiting.

Atmosphere: 1

Food: 1

Service: 1

Matt Thornton

The woman working the drive through didn't know what the hell she was doing. She was extremely confused and she confused the hell out of everyone. I got the 5 cheese Krystals and Chile cheese fries and they only put maybe a spoonful og Chile on the fries.

Atmosphere: 2

Food: 3

Service: 1

Karen Hall

Drove thru,wasn't busy,but had to wait about 30 mins for food.But food was hot,fresh an delicious ?

Atmosphere: 3

Food: 5

Service: 3

Tina Reed-Rivers

In and out quickly.

Atmosphere: 5

Food: 5

Service: 5

Alexander Rodgers

Usually dead at this location. The food is made to order if anything to do with chicken, I guess, due to their volume of orders being low so be prepared to wait. Some times waiting on their regular Krystal sandwich takes a while. Good food other than the wait

Atmosphere: 2

Food: 4

Service: 4

Allie Nicole

Frfr the wait be crazy but what can you expect when you order the chicken and you get a whole breast plate on a lil bun.. like where the rest of the bread.. wait.. no is the chicken patty posed to be that big ?? Oh well I'll take it.. it was delicious either way. Wish I had taken picture of this massive whole breast of a sammich. I'll be back.

Atmosphere: 5

Food: 5

Service: 5

Sybil Humphrey Rivers

Krystal Burger were fresh and delicious. We ordered a bowl of Chili, but when we got home we had a cup which we were charged $5 for.

Food: 5

Service: 5

Recommended dishes: Chili, Krystal Burger Sliders

tim shewmake

I ordered 12 Krystal burgers.I left before checking the package. They looked as if they had been stepped on while putting them in the boxes. Worst I've ever seen. I had to throw them all away. I will never go back and I will never recommend this place to anyone.

Atmosphere: 3

Food: 1

Service: 5

User Unknown

The only reason they even get one star is because there isn’t an option for negative stars. This is the absolute worst Krystal in or around Mobile and the surrounding areas. We’ve given them the 3 strikes and you’re out, hoping that maybe whomever or whatever was going on the other two times was a fluke. The service is terrible, every single employee we’ve had contact with is rude to the point of being disrespectful. We’ve had to pull up to wait, every time only to get our food and it’s cold or not what we actually ordered. This last time I ordered online, 24 Krystal’s add ketchup. Was given a time of 6:13, got there at 6:15 was told to pull up, didn’t get my sack till 6:30, no ketchup and two of them had no top bun. Come on people, do better.

Atmosphere: 1

Food: 1

Service: 1

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