Not sure what happened but for over two years this was the best pizzas around. Always on time when we ordered pickup and always the right order. Something changed in October and three consecutive orders from here have been wrong. This last one was almost an hour and a half past the time the app said it would be ready for pickup and then still did not get the right pizza. Not only was it late and wrong, the app or emails didn’t reflect the hour and a half delay. No communication was given that the order would be that late. We simply can’t continue to pay these prices and get the wrong food. Whatever happened in October needs to be corrected. Quality has gone off the cliff. It’s sad because we really loved this place.
Sherri Speed
Marco’s pizza is so good! Always get the best service and the quality is amazing! However, I know this location is going thru a lot of personnel changes and has been for some time. And it is starting to show in the quality. Something is very off with the past 3 times we ordered. The sauce tastes completely different. There’s no salt or seasoning in the sauce & the dough is just flat & bland tasting. Still hands down beats the other pizza places around here and I still gobble it up, but something is different. I hope during all the transition and changes going on, Management hears what people are saying before it gets too far gone. Y’all still are the best around!! And y’all crazy helpful when we walk in or have to call in because of app issues. Y’all do go above & beyond for your customers!! And the lady that always delivers our pizza is the SWEETEST person in the planet!!I love that!!
Atmosphere: 5
Food: 4
Service: 5
James Young
Great service
Gina Reynolds
Ordered online. Staff had my order ready in less than 15 minutes.
Atmosphere: 5
Food: 5
Service: 5
Jessica Burns
Ordered a pizza and wings. The Lady taking my order was friendly, helpful, & fast service. Thank you Marco's for saving my Friday spooky movie night when godfathers dropped the ball on an online order!!!
Atmosphere: 5
Food: 5
Service: 5
Nathaniel Wilson
If y’all see a review on here from some lady complaining about this store that’s posted today or the next, just know it’s a lie. I’m currently here and a lady is absolutely losing it with the store and calling over and over because their dasher took forever. How can you be mad at a store that has nothing to do with your delivery? Anyways food and employees were super amazing. That lady was just INSANE and entitled. Karen
Atmosphere: 5
Food: 5
Service: 5
Jeannette Howard
All 3 pizzas were sitting in a pool of grease and none of the dipping sauces ordered were provided. The white with bacon, onion and tomatoes was good, the others with red sauce had a really off flavor and was too bitter making me think it was old.
My order was missing a salad.
The sweet chilli sauce was not like any other I've had. Iy was extremely vinegary and the wings were soft and not cooked right at all.
This was my first time ordering and most likely the last. It wasn't worth the $100 we paid. Insane.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: White Cheezy
Heather Williams
The pizza just wasn't that good. I'm not sure what has changed but the taste was off on all of them and not good. The person who called me about having to change one of the pizzas was very nice tho.
Atmosphere: 4
Food: 2
Service: 4
Mallory Howard
We’ve enjoyed the pizza we have gotten at each Marcos location, but this specific location needs work in the time management area. I placed a to go order and was told give them 15 minutes. I gave it 25 and arrived for carry out pick up. There wasn’t a single customer in the store and all employees were doing busy work. When I gave my name to the guy, he gave me a confused look. He went to the computer screen and pressed a few buttons. They hadn’t even started our order. He didn’t say anything, like ‘give me 20 minutes’ or address the issue. Just went to the station (without washing his hands or using gloves) and started our order. It’s wild because he took my phone order so I’m not sure why he’d be confused that there was a pending order that needed to be fulfilled.
Food: 3
Service: 1
Michelle Taylor
Absolutely the worst service ever twice they have delivered to the wrong house. With no resolution I am done with
While everything at Margo”s was excellent, the reason for the review is more about the incredible customer service that the lady with the beautiful eyes provided. Her help hadn’t shown up for work yet and she did it all. Good customer service always wins the day. The pizza was good too.
Atmosphere: 5
Food: 5
Service: 5
Betty George
First time ordering from Marcos ordered a supreme with as anchovies. It was delicious and would definitely order again.
Atmosphere: 5
Food: 5
Service: 5
Laura Price
Garrett helped me today with placing an order for a large church youth group! He was exceptionally helpful with answering all my questions. We are extremely grateful for his excellent customer service!
Food: 5
Service: 5
Brandi Wright
I've ordered here maybe 4 times since moving to Chickasaw back in April... This is literally the only pizza place I will order from now..I swear they have the best, freshest pizza compared to competitors. They are very consistent and delivery is always fast. I've never had a problem..please keep up the good work. I really appreciate yall for what u do!
Food: 5
Service: 5
Recommended dishes: Steak Cheese Sub
Brian Callan
AWFUL SERVICE!!! I am normally very patient with service especially when extremely busy. But this is twice I have waited over two hours for my food. I ordered delivery and the food NEVER showed up. I tried calling the store and sat on hold for over 45 minutes before someone finally picked up the phone. The order was cancelled and I was never notified. I am done buying pizza from Marcos.
Not sure what happened but for over two years this was the best pizzas around. Always on time when we ordered pickup and always the right order. Something changed in October and three consecutive orders from here have been wrong. This last one was almost an hour and a half past the time the app said it would be ready for pickup and then still did not get the right pizza. Not only was it late and wrong, the app or emails didn’t reflect the hour and a half delay. No communication was given that the order would be that late. We simply can’t continue to pay these prices and get the wrong food. Whatever happened in October needs to be corrected. Quality has gone off the cliff. It’s sad because we really loved this place.
Marco’s pizza is so good! Always get the best service and the quality is amazing! However, I know this location is going thru a lot of personnel changes and has been for some time. And it is starting to show in the quality. Something is very off with the past 3 times we ordered. The sauce tastes completely different. There’s no salt or seasoning in the sauce & the dough is just flat & bland tasting. Still hands down beats the other pizza places around here and I still gobble it up, but something is different. I hope during all the transition and changes going on, Management hears what people are saying before it gets too far gone.
Y’all still are the best around!! And y’all crazy helpful when we walk in or have to call in because of app issues. Y’all do go above & beyond for your customers!! And the lady that always delivers our pizza is the SWEETEST person in the planet!!I love that!!
Atmosphere: 5
Food: 4
Service: 5
Great service
Ordered online. Staff had my order ready in less than 15 minutes.
Atmosphere: 5
Food: 5
Service: 5
Ordered a pizza and wings. The Lady taking my order was friendly, helpful, & fast service. Thank you Marco's for saving my Friday spooky movie night when godfathers dropped the ball on an online order!!!
Atmosphere: 5
Food: 5
Service: 5
If y’all see a review on here from some lady complaining about this store that’s posted today or the next, just know it’s a lie. I’m currently here and a lady is absolutely losing it with the store and calling over and over because their dasher took forever. How can you be mad at a store that has nothing to do with your delivery? Anyways food and employees were super amazing. That lady was just INSANE and entitled. Karen
Atmosphere: 5
Food: 5
Service: 5
All 3 pizzas were sitting in a pool of grease and none of the dipping sauces ordered were provided. The white with bacon, onion and tomatoes was good, the others with red sauce had a really off flavor and was too bitter making me think it was old.
My order was missing a salad.
The sweet chilli sauce was not like any other I've had. Iy was extremely vinegary and the wings were soft and not cooked right at all.
This was my first time ordering and most likely the last. It wasn't worth the $100 we paid. Insane.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: White Cheezy
The pizza just wasn't that good. I'm not sure what has changed but the taste was off on all of them and not good.
The person who called me about having to change one of the pizzas was very nice tho.
Atmosphere: 4
Food: 2
Service: 4
We’ve enjoyed the pizza we have gotten at each Marcos location, but this specific location needs work in the time management area. I placed a to go order and was told give them 15 minutes. I gave it 25 and arrived for carry out pick up. There wasn’t a single customer in the store and all employees were doing busy work. When I gave my name to the guy, he gave me a confused look. He went to the computer screen and pressed a few buttons. They hadn’t even started our order. He didn’t say anything, like ‘give me 20 minutes’ or address the issue. Just went to the station (without washing his hands or using gloves) and started our order. It’s wild because he took my phone order so I’m not sure why he’d be confused that there was a pending order that needed to be fulfilled.
Food: 3
Service: 1
Absolutely the worst service ever twice they have delivered to the wrong house. With no resolution I am done with
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
While everything at Margo”s was excellent, the reason for the review is more about the incredible customer service that the lady with the beautiful eyes provided. Her help hadn’t shown up for work yet and she did it all. Good customer service always wins the day. The pizza was good too.
Atmosphere: 5
Food: 5
Service: 5
First time ordering from Marcos ordered a supreme with as anchovies. It was delicious and would definitely order again.
Atmosphere: 5
Food: 5
Service: 5
Garrett helped me today with placing an order for a large church youth group! He was exceptionally helpful with answering all my questions. We are extremely grateful for his excellent customer service!
Food: 5
Service: 5
I've ordered here maybe 4 times since moving to Chickasaw back in April... This is literally the only pizza place I will order from now..I swear they have the best, freshest pizza compared to competitors. They are very consistent and delivery is always fast. I've never had a problem..please keep up the good work. I really appreciate yall for what u do!
Food: 5
Service: 5
Recommended dishes: Steak Cheese Sub
AWFUL SERVICE!!! I am normally very patient with service especially when extremely busy. But this is twice I have waited over two hours for my food. I ordered delivery and the food NEVER showed up. I tried calling the store and sat on hold for over 45 minutes before someone finally picked up the phone. The order was cancelled and I was never notified. I am done buying pizza from Marcos.
Atmosphere: 1
Food: 1
Service: 1
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