Mugshots Grill and Bar - Saraland, AL
65 Shell St, Saraland
(251) 607-6222
Recent Reviews
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The food was bad. It’s really bland. You have to load it up with salt. The service wasn’t good either.
I had Blackened chicken sandwich with frie. Honestly. Food SUCKED !! Fries cold bread tough NOT WORTH THE MONEY MY FRIEND HAD A BURGER HE SAID IT SUCKED ALSO FRIES COLD BRAKEAD ALSO TOUGH NOT A DO AGAIN !!!!!
Crazy how i stood there 5-10 minutes waiting to be sat at a table but two other people walked in as soon as i left and they was sat right away. Two employees looked my way and didn’t say anything. Needless to say, i will not be back and i really loved yall!
Our waitress was really good… But the wait time and the quality of food was not there! I got the hillbilly Philly and the meat itself wasn’t seasoned very well at all. It barely had any salt. There was only one tiny 2 cm piece of green bell pepper to be found on the whole Philly cheesesteak as well. I got a very small amount of sweet potato fries. it just wasn’t a very good experience overall.
I always am satisfied at this location . Food and service always great .
The service was not good at all, she was very slow and not at all attentive. Our app took almost 30 minutes to come out and when it did it was cold and tasted like it had sat in the window. Food came out cold and old, we sat with empty drinks almost the entire dinner. Super disappointed...more than likely will never return which Is sad cause I had such high hopes. Also I was once a server and currently a restaurant manager, I know when service is bad due to it being busy and the server is overwhelmed. Our server was standing at the window with our food sitting there dying talking to other servers.
We had a party of 8 and went for dinner to celebrate father's day with my father in law on Monday since we all had to work for father's day. Service was horrible. My father in law had to go to the bar to get his beer. Our server seemed to forget we were there. Drinks sat empty. We had to go to the front to get boxes after sitting for a while after our bill was paid and never even seeing our server again. Our food was great, but the service was just terrible. On our way out, one employee was cleaning the glass doors and one was sitting on the benches between the two doors with her feet propped up.
Very friendly waitress and great food. Atmosphere was nice.
Food is phenomenal, my only for is that I places a to go order, and it took almost 20 minutes to acknowledge the fact that I was there... they weren't busy when I walked in as it was in between lunch and dinner... that being said, once my order was placed, the food can put pretty quickly... so overall, 5 stars...
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Southwest Egg Rolls, Stu's Magic Mushroom Burger, Mushroom Swiss Burger, Onion Rings, Texan Burger, Fried Pickles, Blackened Mahi
Great food! Reasonably priced! Usually good service! It's definitely one of my go-to spots!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Southwest Egg Rolls, Burgers, Fries
Restaurantji Recommends
Great atmosphere
Atmosphere: 5
Food: 4
Service: 4
Food and beer was good. Didn't catch the server name and she was awesome. They didn't have Taylor nor Woodward reserve but settle for makers mark old fasion. And texas burger was good. Next time a little more jalapeños
Parking: Plenty of parking if you in a good size company truck
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burgers, Onion Rings
I stood there for a while and no one came to help me. I’ve eaten here couple of times and it’s always the same vibe. Unfortunately, I think it was because I am African American. Beware if you’re a person of color.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Burgers, Fries
Always enjoy there food and service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Burger and Fries
Love it y'all ?
Atmosphere: 5
Food: 5
Service: 5
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