Popeyes Louisiana Kitchen

1301 Stanley Wy, Saraland
(251) 487-1000

Recent Reviews

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Profits Again

This was the worst experience eating Popeyes chicken I ever had,the chicken was old,not seasoned,the fries were old,the biscuit was rock hard and i will never go to this location again,I wouldn’t recommend this location to anyone

Christy Swift

Horrible service and terrible attitude from the manager with the name tag that's says "Bigg Dogg". Ordered food and sat down. After 25 mins went to see why we didn't have our food yet, they had to ask what we had and then call to the back to drop our chicken. Opted for a refund since we are traveling and didn't have the time to wait. Yall need to quit taking smoking breaks 3 at a time when you're "understaffed" and "bigg dogg" should not be a manager.

Lyn A

1st time to this location and everyone was so friendly and nice. Deff better than other locations I've been to.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Signature Chicken Combo, Red Beans & Rice, Red Beans and Rice

Mark Gardner

All of these bad, very bad reviews and nobody is doing anything about it. Someone with Popeyes needs to see these and actually do something to make changes. At this rate, this Popeye's Location will end up being shut down. It's sad that this type of behavior has become acceptable and people use the excuse of "we can't find good help"...... There's still plenty of good help available. You have to set expectations and standards and stick to them. Do better at interviewing people and hiring better people.

Atmosphere: 1

Food: 1

Service: 1

Mike Anderson

I LOVE that chicken from Popeyes 😋😋.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Signature Chicken Combo, 12 Biscuits, Coleslaw

Dee Ann Rutens

Terrible service! Stay away. 45 minutes on a Thursday night. So bad.

Atmosphere: 3

Food: 3

Service: 1

Antoinette “Fuller” Fuller

Not friendly or welcoming at all. I was and out of town visitor

Atmosphere: 1

Food: 5

Service: 2

Recommended dishes: 24 Popeyes Wings, New Popeyes Boneless Wings, Red Beans and Rice

Kiwi Pettway

The person who took my order was not pleasant. The food was hot and good.

Atmosphere: 3

Food: 5

Service: 2

Randall Shirley

To expensive

Atmosphere: 4

Food: 4

Service: 4

Courtney Steele

I ordered online & was charged for wings that I didn’t want! Directly after placing the order I tried to cancel it in app, there were no options for it. Immediately following that, I called customer support which directed me back to the app which I had to submit a request and it stated, “ that I’ll be contacted in forty eights hours. I wasn’t satisfied with that so I tried to contact the store several times with no answer. It’s ridiculous the amount of effort one has to apply just to get your money back! Definitely put a bad taste in my mouth about Popeyes!

walter gawlak

Food old overcooked, cold this is my last time I will never go to another Popeyes again deleted the app and took a loss of my points

Atmosphere: 1

Food: 1

Service: 3

Teresa Dyas

We never can seem to get all of our order when we order from there. Our either our chicken is cold. We pay too much to have cold food are to get home and not have. What you're supposed to have.

Atmosphere: 1

Food: 3

Service: 4

Dylan Clayton

Love the food. People are cool. Classic place to go in town.

Atmosphere: 4

Food: 5

Service: 5

RICKEY YORK

Cashier need more training and is extremely slow !!!!

Atmosphere: 3

Food: 3

Service: 2

Recommended dishes: Chicken Strips, Classic Chicken Sandwich, Spicy Chicken Sandwich, Red Beans and Rice

Rafael Alcantara

People working should be fired. We arrived at this place at 3:40 pm and there was no one at the front a guy taking the drive-through orders and one sitting out. After waiting for a few minutes I asked help from the guy outside, he stood up in slow motion and went inside as some other female worker was coming in. She came and passed right in front of us without even saying a word, I guess afraid that we'd asked her for help. I called the guy again looked at him and asked him "So what" and then he started taking our order. Long story short don't waste your time here unless you really want chicken and go through drive-thru only.

Atmosphere: 1

Food: 3

Service: 1

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