I was visiting the location in Saraland. They have awesome service. Clean restaurant.destiny Ward. Chris Robinson and Chris was so awesome.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gut Health Greek Yogurt Strawberry Blueberry
Pam Neely
The smoothies and customer service are always great!
Atmosphere: 5
Food: 5
Service: 5
Joseph Pasquill
the smoothie was great, especially for 42 grams of protein. the service was overall good and i didn’t wait too long, about 10 minutes. The store itself was kind of hot, but understandable because it’s chilly outside.
Parking: right outside the store
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Power Punch Plus
Mandraquex3000
Team members here are awesome. I will continue to patron here! Thank you for the great experience.
Atmosphere: 5
Food: 5
Service: 5
Are you lost Babygirl
I had a very welcoming experience both Brooke and Jeremy are great employees thank you for the great customer service
Atmosphere: 5
Food: 5
Service: 5
Landon Dedeaux
Bailey was great
Atmosphere: 5
Food: 5
Service: 5
Marsha Stivender
Awesome I love this place
Atmosphere: 5
Food: 5
Service: 5
Shaylyn Galliart
I placed an online order and when i went to go pick it up around 7:20 no one was there and they were closed so whoever was supposed to open the store they didn’t and i’ve alr payed for it and still yet to get a call back or anything for my refund so they need to work on their staff and their responsibilities
Service: 1
Jimmy Strain
Great Smoothie every time. Never disappointed!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pure Recharge Mango Strawberry, Go Coconuts Bowl
Sagar Patel
If you think this place serves healthy food you are delusional. You can't put a some cut fruits on a pile of a sugar and claim its healthy.
Very good service especially for this one woman to be knocking out all these orders alone. Don't know her name but the time is 12:05pm 10/01/24.. She deserves a raise
Atmosphere: 5
Food: 5
Service: 5
JIA JOHNSON-OKEKE
I stood in this establishment for 40 minutes. I ordered a smoothie and a bowl. I received the smoothie and told the young man working that I had a bowl as well. He informed me that the guy that took my order would prepare my bowl. I waited as many others came in, placed an order, received it and left. Finally I asked about it again as he gives a woman her bowl. I was told that he was told to make this woman’s order and not mine. Perplexed, I just asked for a refund since my son had just been at the neighboring urgent care and was waiting in the car not feeling well. After fumbling with the cash register, I was then told that neither employee knew how to refund a customer. He asked the other employee, “ Hey, did she show you how to do a refund, because I don’t know how to?” To which he replied no. He calls the manager and was told to tell me to come back Monday for a refund. Seriously???? I then ask for my original receipt so I can prove that I never received what I’d ordered & he didn’t know how to print that either. This was not his fault that the sorry manager, Dana, left employees in the store that were not familiar with standard operating procedures. I ask him to call Her back and she nastily tells me that I need to come back on Monday. I expressed my displeasure at the ordeal and her attitude asking should I leave my number since I’m facilitating this process and she tells me to deal with it. The proprietors have no clue who is in charge and her lack of customer service skills. SMH We will see if I get my refund as I’m inconvenienced on a holiday due to poor planning.
Atmosphere: 1
Food: 1
Service: 1
Jay Maye
Clean, quick, and nice!
Pamela Glenn
I was sold a gift card for 25.00 but when my husband went in the store it was no money on card noone will answer or when I went in sarahland store manager is never there
Atmosphere: 1
Food: 1
Service: 1
Stacy Gorum
I made an order online at around 6:00 for the Saraland location and walked in the building at around 6:10 to inquire about my order. The girl at the counter asked to see my receipt and I showed it to her. She said it has not come through yet and it says on the receipt that it won’t be ready until 6:30. I said, “so I have to wait until 6:30 until you start making my smoothie?” She said, “we have customers here to take care of.” Keep in mind that I AM A CUSTOMER AND HAVE ALREADY ORDERED AND PAID FOR MY ORDER AND AM STANDING IN THE BUILDING AT THE FRONT OF THE LINE! At this point I do not even want her make my smoothies anymore. I walk out and my husband walks in and tells her that we have an online order that has been paid for and she refuses to make our order even though we have already ordered and paid and are in the building! I was also not refunded any money and was not given my order! The whole point of my ordering online was to receive my order EARLY! I will never order online from Smoothie King again. Smoothie King does not understand the point of online ordering or have not trained their employees to understand the point. I am very disappointed.
I was visiting the location in Saraland. They have awesome service. Clean restaurant.destiny Ward. Chris Robinson and Chris was so awesome.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gut Health Greek Yogurt Strawberry Blueberry
The smoothies and customer service are always great!
Atmosphere: 5
Food: 5
Service: 5
the smoothie was great, especially for 42 grams of protein. the service was overall good and i didn’t wait too long, about 10 minutes. The store itself was kind of hot, but understandable because it’s chilly outside.
Parking: right outside the store
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Power Punch Plus
Team members here are awesome. I will continue to patron here! Thank you for the great experience.
Atmosphere: 5
Food: 5
Service: 5
I had a very welcoming experience both Brooke and Jeremy are great employees thank you for the great customer service
Atmosphere: 5
Food: 5
Service: 5
Bailey was great
Atmosphere: 5
Food: 5
Service: 5
Awesome I love this place
Atmosphere: 5
Food: 5
Service: 5
I placed an online order and when i went to go pick it up around 7:20 no one was there and they were closed so whoever was supposed to open the store they didn’t and i’ve alr payed for it and still yet to get a call back or anything for my refund so they need to work on their staff and their responsibilities
Service: 1
Great Smoothie every time. Never disappointed!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pure Recharge Mango Strawberry, Go Coconuts Bowl
If you think this place serves healthy food you are delusional. You can't put a some cut fruits on a pile of a sugar and claim its healthy.
Atmosphere: 3
Food: 1
Service: 3
Restaurantji Recommends
Very good service especially for this one woman to be knocking out all these orders alone. Don't know her name but the time is 12:05pm 10/01/24.. She deserves a raise
Atmosphere: 5
Food: 5
Service: 5
I stood in this establishment for 40 minutes. I ordered a smoothie and a bowl. I received the smoothie and told the young man working that I had a bowl as well. He informed me that the guy that took my order would prepare my bowl. I waited as many others came in, placed an order, received it and left. Finally I asked about it again as he gives a woman her bowl. I was told that he was told to make this woman’s order and not mine. Perplexed, I just asked for a refund since my son had just been at the neighboring urgent care and was waiting in the car not feeling well. After fumbling with the cash register, I was then told that neither employee knew how to refund a customer. He asked the other employee, “ Hey, did she show you how to do a refund, because I don’t know how to?” To which he replied no. He calls the manager and was told to tell me to come back Monday for a refund. Seriously????
I then ask for my original receipt so I can prove that I never received what I’d ordered & he didn’t know how to print that either. This was not his fault that the sorry manager, Dana, left employees in the store that were not familiar with standard operating procedures. I ask him to call
Her back and she nastily tells me that I need to come back on Monday. I expressed my displeasure at the ordeal and her attitude asking should I leave my number since I’m facilitating this process and she tells me to deal with it. The proprietors have no clue who is in charge and her lack of customer service skills. SMH
We will see if I get my refund as I’m inconvenienced on a holiday due to poor planning.
Atmosphere: 1
Food: 1
Service: 1
Clean, quick, and nice!
I was sold a gift card for 25.00 but when my husband went in the store it was no money on card noone will answer or when I went in sarahland store manager is never there
Atmosphere: 1
Food: 1
Service: 1
I made an order online at around 6:00 for the Saraland location and walked in the building at around 6:10 to inquire about my order. The girl at the counter asked to see my receipt and I showed it to her. She said it has not come through yet and it says on the receipt that it won’t be ready until 6:30. I said, “so I have to wait until 6:30 until you start making my smoothie?” She said, “we have customers here to take care of.” Keep in mind that I AM A CUSTOMER AND HAVE ALREADY ORDERED AND PAID FOR MY ORDER AND AM STANDING IN THE BUILDING AT THE FRONT OF THE LINE! At this point I do not even want her make my smoothies anymore. I walk out and my husband walks in and tells her that we have an online order that has been paid for and she refuses to make our order even though we have already ordered and paid and are in the building! I was also not refunded any money and was not given my order! The whole point of my ordering online was to receive my order EARLY! I will never order online from Smoothie King again. Smoothie King does not understand the point of online ordering or have not trained their employees to understand the point. I am very disappointed.
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