We pulled up to the kiosk and we were gonna order, the girl running the machine then said “can you go to the window, it’s too cold.” We order our food, when we get to the window she’s very rude. Then when a sending person comes inside, THE GIRL GOES OUTSIDE TO DELIVER FOOD IN THE PARKING LOT. terrible customer service. She had orange hair, a septum piercing, and round glasses, with terrible eyeliner might I add.
Atmosphere: 1
Food: 2
Service: 1
Grace Yarber
Everytime me an my mans go can’t get our orders right, we pay extra for stuff but never get it.
Atmosphere: 1
Food: 1
Service: 1
Matt Roberts
Can’t never get our orders right everytime I go!!!! But pay for it
Atmosphere: 2
Food: 1
Service: 1
Rhonda Torres
Ordered a strawberry slush with lemon, recieved something that appears to have a few strawberry bits, with a lime.. 🙄🫣
Food: 1
Service: 2
Alisa Darrington
Had the pleasure of meeting a sweet Hopper by the name of Elise/a! She was absolutely amazing. I ordered my go to ocean water with lemonade. She had very sweet personality and awesome customer service❤️
Shermonicia Slaughter
This will be my last time going to this Sonic. The wait was long and exhausting only for them to not fix our food right, the prices say one thing on the screen but it was higher. Our burgers were dry and smashed up. This place and the service is horrible.
Atmosphere: 1
Food: 1
Service: 1
brittany mitchell
Everything about the location is horrible and it starts with the attitude of management don't waist your money
Atmosphere: 1
Food: 1
Service: 1
Wilbert Porter
Pickle meal was interesting
Teresa King
I love the Sonic in Saraland AL. Every time I go they always have a great attitude and the food is always perfect! Thank you for the smile this morning Maddie! You made my day!!!
Atmosphere: 5
Food: 5
Service: 5
Michael Davidson
Showed up 45 mins after their opening time for breakfast. Not a soul at the store. Could not get food. Heard bad stories about this place. Confirmed
Order mozzarella sticks. Large order. Sticks were cold. Tasteless. Flat. Cheese was about 1/16 of inch thick. Looked like they had been cooked many hours before. The Sonics in North Mississippi are many times better.
Atmosphere: 4
Food: 1
Service: 4
Mila
yummy food yummier slushies
Atmosphere: 5
Food: 5
Service: 5
Cait R
If I could give it a negative I would. We were the only ones in the parking lot (maybe one more). Wendowlyn made our four blasts and let it sit there for 30 minutes. We drove around to drive thru to ask for a refund and discovered she had made it, sat it down, then did nothing. She kept that $5 tip though didn't she?. They said it was her leaving off her shift crossing in front of us. Pure laziness and embarrassing to the company. If you don't wanna do your job, don't get one. I'm in the service industry so I get it. This is absolutely ridiculous. Then the manager didn't come out to fix the problem and said we'd have to deal with it online. Thank you to the drive through girl. She remade the drinks and the kids were happy, she's the only good one. You need to fire some people if you wanna keep a business. Judging by the reviews recently you won't be open long. Don't even waste your time here
Atmosphere: 1
Food: 1
Service: 1
scott gaines
Drove 20mins there and 20mins home to get sonics and they couldn’t even get my order right. Ordered 2 super sonic bacon double cheeseburgers just the burgers with no pickle or tomato for allergy reasons. Both burger were in the bag along with everything else so I didn’t think twice about checking for the pickles or tomato’s because I’ve never had an issue there with that. Got all the way home only to open mine and my wife’s burgers and it’s covered in pickles and tomatoes so now both of us can’t eat the food we paid for as the juices are all over the burgers! For $40 and a 40min drive man it would have been nice to be able to eat our food. I really don’t understand how hard their job is?! I worked fast food and if you have basic reading and understanding it’s super simple! Kinda pisses me off that the most they will do is say well you can drive back down here and we will make new ones like a 40min drive is worth 2 burgers!. Great I spend $40 there and waste gas to go get it and drive home and the most they say is well you can always waste more gas to come get new ones. Tell your workers to do their jobs and quit messing around. Reading ain’t hard
We pulled up to the kiosk and we were gonna order, the girl running the machine then said “can you go to the window, it’s too cold.” We order our food, when we get to the window she’s very rude. Then when a sending person comes inside, THE GIRL GOES OUTSIDE TO DELIVER FOOD IN THE PARKING LOT. terrible customer service. She had orange hair, a septum piercing, and round glasses, with terrible eyeliner might I add.
Atmosphere: 1
Food: 2
Service: 1
Everytime me an my mans go can’t get our orders right, we pay extra for stuff but never get it.
Atmosphere: 1
Food: 1
Service: 1
Can’t never get our orders right everytime I go!!!! But pay for it
Atmosphere: 2
Food: 1
Service: 1
Ordered a strawberry slush with lemon, recieved something that appears to have a few strawberry bits, with a lime.. 🙄🫣
Food: 1
Service: 2
Had the pleasure of meeting a sweet Hopper by the name of Elise/a! She was absolutely amazing. I ordered my go to ocean water with lemonade. She had very sweet personality and awesome customer service❤️
This will be my last time going to this Sonic.
The wait was long and exhausting only for them to not fix our food right, the prices say one thing on the screen but it was higher.
Our burgers were dry and smashed up.
This place and the service is horrible.
Atmosphere: 1
Food: 1
Service: 1
Everything about the location is horrible and it starts with the attitude of management don't waist your money
Atmosphere: 1
Food: 1
Service: 1
Pickle meal was interesting
I love the Sonic in Saraland AL. Every time I go they always have a great attitude and the food is always perfect! Thank you for the smile this morning Maddie! You made my day!!!
Atmosphere: 5
Food: 5
Service: 5
Showed up 45 mins after their opening time for breakfast. Not a soul at the store. Could not get food. Heard bad stories about this place. Confirmed
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Order mozzarella sticks. Large order. Sticks were cold. Tasteless. Flat. Cheese was about 1/16 of inch thick. Looked like they had been cooked many hours before. The Sonics in North Mississippi are many times better.
Atmosphere: 4
Food: 1
Service: 4
yummy food yummier slushies
Atmosphere: 5
Food: 5
Service: 5
If I could give it a negative I would. We were the only ones in the parking lot (maybe one more). Wendowlyn made our four blasts and let it sit there for 30 minutes. We drove around to drive thru to ask for a refund and discovered she had made it, sat it down, then did nothing. She kept that $5 tip though didn't she?. They said it was her leaving off her shift crossing in front of us. Pure laziness and embarrassing to the company. If you don't wanna do your job, don't get one. I'm in the service industry so I get it. This is absolutely ridiculous. Then the manager didn't come out to fix the problem and said we'd have to deal with it online. Thank you to the drive through girl. She remade the drinks and the kids were happy, she's the only good one. You need to fire some people if you wanna keep a business. Judging by the reviews recently you won't be open long. Don't even waste your time here
Atmosphere: 1
Food: 1
Service: 1
Drove 20mins there and 20mins home to get sonics and they couldn’t even get my order right. Ordered 2 super sonic bacon double cheeseburgers just the burgers with no pickle or tomato for allergy reasons. Both burger were in the bag along with everything else so I didn’t think twice about checking for the pickles or tomato’s because I’ve never had an issue there with that. Got all the way home only to open mine and my wife’s burgers and it’s covered in pickles and tomatoes so now both of us can’t eat the food we paid for as the juices are all over the burgers! For $40 and a 40min drive man it would have been nice to be able to eat our food. I really don’t understand how hard their job is?! I worked fast food and if you have basic reading and understanding it’s super simple! Kinda pisses me off that the most they will do is say well you can drive back down here and we will make new ones like a 40min drive is worth 2 burgers!. Great I spend $40 there and waste gas to go get it and drive home and the most they say is well you can always waste more gas to come get new ones. Tell your workers to do their jobs and quit messing around. Reading ain’t hard
Atmosphere: 1
Food: 1
Service: 1
Smash burgers are really good.
Atmosphere: 5
Food: 5
Service: 5
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