I love the Sonic in Saraland AL. Every time I go they always have a great attitude and the food is always perfect! Thank you for the smile this morning Maddie! You made my day!!!
Atmosphere: 5
Food: 5
Service: 5
Michael Davidson
Showed up 45 mins after their opening time for breakfast. Not a soul at the store. Could not get food. Heard bad stories about this place. Confirmed
Atmosphere: 1
Food: 1
Service: 1
Gena Vail
Order mozzarella sticks. Large order. Sticks were cold. Tasteless. Flat. Cheese was about 1/16 of inch thick. Looked like they had been cooked many hours before. The Sonics in North Mississippi are many times better.
Atmosphere: 4
Food: 1
Service: 4
Mila
yummy food yummier slushies
Atmosphere: 5
Food: 5
Service: 5
Cait R
If I could give it a negative I would. We were the only ones in the parking lot (maybe one more). Wendowlyn made our four blasts and let it sit there for 30 minutes. We drove around to drive thru to ask for a refund and discovered she had made it, sat it down, then did nothing. She kept that $5 tip though didn't she?. They said it was her leaving off her shift crossing in front of us. Pure laziness and embarrassing to the company. If you don't wanna do your job, don't get one. I'm in the service industry so I get it. This is absolutely ridiculous. Then the manager didn't come out to fix the problem and said we'd have to deal with it online. Thank you to the drive through girl. She remade the drinks and the kids were happy, she's the only good one. You need to fire some people if you wanna keep a business. Judging by the reviews recently you won't be open long. Don't even waste your time here
Atmosphere: 1
Food: 1
Service: 1
scott gaines
Drove 20mins there and 20mins home to get sonics and they couldn’t even get my order right. Ordered 2 super sonic bacon double cheeseburgers just the burgers with no pickle or tomato for allergy reasons. Both burger were in the bag along with everything else so I didn’t think twice about checking for the pickles or tomato’s because I’ve never had an issue there with that. Got all the way home only to open mine and my wife’s burgers and it’s covered in pickles and tomatoes so now both of us can’t eat the food we paid for as the juices are all over the burgers! For $40 and a 40min drive man it would have been nice to be able to eat our food. I really don’t understand how hard their job is?! I worked fast food and if you have basic reading and understanding it’s super simple! Kinda pisses me off that the most they will do is say well you can drive back down here and we will make new ones like a 40min drive is worth 2 burgers!. Great I spend $40 there and waste gas to go get it and drive home and the most they say is well you can always waste more gas to come get new ones. Tell your workers to do their jobs and quit messing around. Reading ain’t hard
Atmosphere: 1
Food: 1
Service: 1
Eric Wilks
Smash burgers are really good.
Atmosphere: 5
Food: 5
Service: 5
Tamia Andry
This sonic is horrible. The last few times I’ve come here the customer service sucks. Seems as if the workers don’t want to work. I placed and online order and sat at the stall for over 30 minutes, the workers walked by multiple times , just for them to tell me they didn’t have the ingredients for what I had purchased
Atmosphere: 1
Food: 1
Service: 1
Angela Davis
Worst service ever!! I thought after 6 months I'd give them another chance. I had to ask if I could get my drinks after waiting a while. One other person there. Girl looked pissed off. How does this place stay open? It's like that every time.
Waited 40 mins for food. The food was over cooked and the workers were making TikToks instead of working.
Atmosphere: 1
Food: 1
Service: 1
Farrah Rester
Takes to long but food is good
Atmosphere: 3
Food: 5
Service: 3
Angie W
I waited for over 15 minutes in a stall to order before a lady took my order. She then disappeared and when I said hello nobody answered. I pushed the red button again(5th time). Someone finally came over the intercom and said to pull to the drive thru to order. I then had to wait an additional 20 minutes to get my food. Mind you there is only 2 people in the drive thru lane. This is the worst service I've ever had!! I would have given this a ZERO stars if I could've. When i got my food it was cold too! Definitely won't be back to the Saraland, AL location! There were at least 4 employees I could see standing around doing nothing!
Atmosphere: 1
Food: 1
Service: 1
Shelley Griffin
We waited 20 minutes and never got service. We left and went to Dairy Queen.
Service: 1
Melissa Jolly
Been ordering through the app and getting the strawberry Shortcake snowball drink it's so good and it's ready when I pull up and put my stall number in
Pickle meal was interesting
I love the Sonic in Saraland AL. Every time I go they always have a great attitude and the food is always perfect! Thank you for the smile this morning Maddie! You made my day!!!
Atmosphere: 5
Food: 5
Service: 5
Showed up 45 mins after their opening time for breakfast. Not a soul at the store. Could not get food. Heard bad stories about this place. Confirmed
Atmosphere: 1
Food: 1
Service: 1
Order mozzarella sticks. Large order. Sticks were cold. Tasteless. Flat. Cheese was about 1/16 of inch thick. Looked like they had been cooked many hours before. The Sonics in North Mississippi are many times better.
Atmosphere: 4
Food: 1
Service: 4
yummy food yummier slushies
Atmosphere: 5
Food: 5
Service: 5
If I could give it a negative I would. We were the only ones in the parking lot (maybe one more). Wendowlyn made our four blasts and let it sit there for 30 minutes. We drove around to drive thru to ask for a refund and discovered she had made it, sat it down, then did nothing. She kept that $5 tip though didn't she?. They said it was her leaving off her shift crossing in front of us. Pure laziness and embarrassing to the company. If you don't wanna do your job, don't get one. I'm in the service industry so I get it. This is absolutely ridiculous. Then the manager didn't come out to fix the problem and said we'd have to deal with it online. Thank you to the drive through girl. She remade the drinks and the kids were happy, she's the only good one. You need to fire some people if you wanna keep a business. Judging by the reviews recently you won't be open long. Don't even waste your time here
Atmosphere: 1
Food: 1
Service: 1
Drove 20mins there and 20mins home to get sonics and they couldn’t even get my order right. Ordered 2 super sonic bacon double cheeseburgers just the burgers with no pickle or tomato for allergy reasons. Both burger were in the bag along with everything else so I didn’t think twice about checking for the pickles or tomato’s because I’ve never had an issue there with that. Got all the way home only to open mine and my wife’s burgers and it’s covered in pickles and tomatoes so now both of us can’t eat the food we paid for as the juices are all over the burgers! For $40 and a 40min drive man it would have been nice to be able to eat our food. I really don’t understand how hard their job is?! I worked fast food and if you have basic reading and understanding it’s super simple! Kinda pisses me off that the most they will do is say well you can drive back down here and we will make new ones like a 40min drive is worth 2 burgers!. Great I spend $40 there and waste gas to go get it and drive home and the most they say is well you can always waste more gas to come get new ones. Tell your workers to do their jobs and quit messing around. Reading ain’t hard
Atmosphere: 1
Food: 1
Service: 1
Smash burgers are really good.
Atmosphere: 5
Food: 5
Service: 5
This sonic is horrible. The last few times I’ve come here the customer service sucks. Seems as if the workers don’t want to work. I placed and online order and sat at the stall for over 30 minutes, the workers walked by multiple times , just for them to tell me they didn’t have the ingredients for what I had purchased
Atmosphere: 1
Food: 1
Service: 1
Worst service ever!! I thought after 6 months I'd give them another chance. I had to ask if I could get my drinks after waiting a while. One other person there. Girl looked pissed off. How does this place stay open? It's like that every time.
Restaurantji Recommends
Waited 40 mins for food. The food was over cooked and the workers were making TikToks instead of working.
Atmosphere: 1
Food: 1
Service: 1
Takes to long but food is good
Atmosphere: 3
Food: 5
Service: 3
I waited for over 15 minutes in a stall to order before a lady took my order. She then disappeared and when I said hello nobody answered. I pushed the red button again(5th time). Someone finally came over the intercom and said to pull to the drive thru to order. I then had to wait an additional 20 minutes to get my food. Mind you there is only 2 people in the drive thru lane. This is the worst service I've ever had!! I would have given this a ZERO stars if I could've. When i got my food it was cold too! Definitely won't be back to the Saraland, AL location! There were at least 4 employees I could see standing around doing nothing!
Atmosphere: 1
Food: 1
Service: 1
We waited 20 minutes and never got service. We left and went to Dairy Queen.
Service: 1
Been ordering through the app and getting the strawberry Shortcake snowball drink it's so good and it's ready when I pull up and put my stall number in
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tots, Fries, Strawberry
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