Starbucks
1402 Industrial Pkwy, Saraland
(251) 615-1037
Recent Reviews
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Lady at the drive thru wasn’t friendly and I was waiting in the drive thru for 25 min (not exaggerating). It’s always slow when I come thru this drive thru
Atmosphere: 3
Food: 3
Service: 1
My 14 year old niece absolutely loves everything about a Starbucks from the welcoming atmosphere soft slight music, lightening, furniture & friendly staff and presentation of food snd drinks are as they should be
Atmosphere: 5
Food: 5
Service: 5
Its coffee with a smile! And 10 bucks 😂
Atmosphere: 3
Food: 1
Service: 3
Great coffee
Atmosphere: 5
Food: 5
Service: 5
If I could give no stars I would !!! Today I waited 30 mins on my coffee I had 4 the light skinned lady argued me up and down about her giving me a coffee I never freaking received then another girl said it was in the drive thru the whole time I even begged her to rewind the camera because she was refusing on giving me a refund at first I always go there n this today showed by I won’t go back im upset n den my order was wrong
Atmosphere: 1
Food: 1
Service: 1
Had no long straws Waited almost 30 minutes for my drink finally asked about it and lo and behold. They had just sat it down and just let it sit there by the drive thru window smh
Atmosphere: 1
Food: 1
Service: 1
Great coffee and awesome service
Atmosphere: 5
Food: 5
Service: 5
Every time I come here they either mess up my order or take an insanely long time to prepare it. Would not recommend & this is my last time coming here. Ridiculous.
Atmosphere: 1
Food: 2
Service: 1
Good customer service, but you can tell that maybe they were in a hurry cause the matcha is chunky like it wasn’t mixed well and could taste the chunks only complaint I have
Atmosphere: 5
Food: 2
Service: 5
We called ahead to order drinks. They were ready when we arrived.
Service: 3
Restaurantji Recommends
Coffee is delish & employees are very cordial & professional! Always a delight to stop here on our way to & back from the beach!
Atmosphere: 5
Food: 5
Service: 5
Aspen and Amaih saved my day this morning. My coffee lid popped right off as soon as I picked it up and spilled everywhere they made it again for me! I will be back again the customer service is ALWAYS on point the coffee is great too!
Atmosphere: 5
Food: 5
Service: 5
Wednesday morning, August 20,2025 @ 7:30 am. I wish I had gotten the girls name at the register. She was a doll and my drink was perfect! Thank you
September 3,2025
I’m not sure how to feel after the visit this morning. My 2 pumpkin cream cold brews were so bitter we can’t drink them. Horrible taste.
Atmosphere: 5
Food: 1
Service: 5
The best place for 3 o’clock coffee. Or any coffee anytime.
Atmosphere: 5
Food: 5
Service: 5
I understand that making a london fog takes longer than majority of your drinks (which I have no problem waiting), but skimming the customer of what they paid for is unacceptable. I order this pretty often, I ask for certain syrups and cold foam on top everytime… which i pay an extra $2-$3 for. When I order these custom drinks I almost never get what I pay for. What’s worse, is the sticker they put on the cup tells them exactly what I want, so at this point it’s not a mistake… it’s pure laziness and you’re robbing customers of what they actually want and pay for; if being a barista is truly so draining that you don’t want to pump syrup or pour cold foam on top of a drink… please go infect someone else’s business with your ignorance.
Atmosphere: 2
Food: 2
Service: 1
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