We had a not-as-horrible experience as it could have been, thanks entirely to the younger staff—especially a very sweet girl with piercings and dark (possibly blue) hair who waited on us. She was kind, prompt, and clearly doing her best, even apologizing for her coworkers’ unacceptable behavior. Another young woman with dark hair handling to-go orders was also friendly and sweet.
Unfortunately, the experience was overshadowed by the behavior coming from the kitchen. An older female cook and a nearly toothless male cook were loudly joking around with an older man at the counter, making openly hateful, phobic remarks. It went far beyond uncomfortable. We overheard things like, “If you want me to address pronouns, I’ll just call you ‘pronoun,’” among other offensive and discriminatory comments I won’t even repeat here. It was truly disappointing and disturbing to hear this kind of rhetoric being shared loudly in a public place of business.
What made it worse was that the rest of the team—your younger staff—were working hard, being professional, and showing kindness. No one wants to sit and hear hate speech while trying to enjoy breakfast. We ended up quietly asking for our food to-go, just to get out of that environment.
A huge thank-you to the two waitstaff members for handling everything with such grace. I wish I’d gotten their names. We were there around 8:30–9am on 06/22/25. Management should seriously address the behavior of the two cooks—because no one should have to work or dine in an atmosphere filled with that kind of hostility. We won’t be back.
I get it is Saraland, Alabama, but it is still a restaurant and place of business. Do better.
Nina Scarlett
It's waffle house. Exactly what you expect.
Atmosphere: 3
Food: 3
Service: 4
Donna Davis
Fresh...
Atmosphere: 4
Food: 5
Service: 4
Barbara “Boo” Lulling
U don't see the CHOCOLATE PIE
Ansley Crook
Best location for sure
Kid-friendliness: My kids are so loud but it was ok here. Family's are welcome
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Egg Breakfast with Side Meat, All-Star Special, Buttermilk Waffle, Happy Chocolatechip Waffle, S'Mores French Toast, Grilled Cheese Sandwich, Texas Bacon Egg & Cheese Melt
P Mathews
Friendly associates, great customer serviceThe food was hot and tasty
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Scramble Cheese Eggs and Toast, Buttermilk Waffle
Tabatha Amacker
We didn't even get to ordering our food ...the employees were very rude to one another ..one lady really talked to the new waitress terrible ...very bad environment ?
Atmosphere: 1
Service: 1
hector martínez
The attention in the place is terrible, you are greeted by a black girl who, knowing that we were Mexican tourists, refused to give us a table. Incredible that this happens
Nichole Espey
It doesn't exist GPS will take you here and there is not a waffle house here
Quincy Jackson
The young lady was nice, but the man who was cooking made remarks not only about me, but my brother as well. He kept staring and making me feel uncomfortable.
They food be nasty too had some grits soo watery it didn’t even get thick cold please hire some people that can actually cook
Atmosphere: 2
Food: 1
Service: 5
Tim Weston
Always consistently on point.
Paul Garner
Good service
Rose Jones (Wild Tea Rose)
The only waffle house in the area that I enjoy going to. Everything is always nice and clean. They keep the restaurant cool but not super cold too. Which is really nice ♡
Kid-friendliness: We bring our kids pretty often and the staff is always so nice to them ♡
Atmosphere: 5
Food: 5
Service: 5
Sarah Peek (Wild Tea Rose)
The only waffle house in the area that I enjoy going to. Everything is always nice and clean. They keep the restaurant cool but not super cold too. Which is really nice ♡
Kid-friendliness: We bring our kids pretty often and the staff is always so nice to them ♡
We had a not-as-horrible experience as it could have been, thanks entirely to the younger staff—especially a very sweet girl with piercings and dark (possibly blue) hair who waited on us. She was kind, prompt, and clearly doing her best, even apologizing for her coworkers’ unacceptable behavior. Another young woman with dark hair handling to-go orders was also friendly and sweet.
Unfortunately, the experience was overshadowed by the behavior coming from the kitchen. An older female cook and a nearly toothless male cook were loudly joking around with an older man at the counter, making openly hateful, phobic remarks. It went far beyond uncomfortable. We overheard things like, “If you want me to address pronouns, I’ll just call you ‘pronoun,’” among other offensive and discriminatory comments I won’t even repeat here. It was truly disappointing and disturbing to hear this kind of rhetoric being shared loudly in a public place of business.
What made it worse was that the rest of the team—your younger staff—were working hard, being professional, and showing kindness. No one wants to sit and hear hate speech while trying to enjoy breakfast. We ended up quietly asking for our food to-go, just to get out of that environment.
A huge thank-you to the two waitstaff members for handling everything with such grace. I wish I’d gotten their names. We were there around 8:30–9am on 06/22/25. Management should seriously address the behavior of the two cooks—because no one should have to work or dine in an atmosphere filled with that kind of hostility. We won’t be back.
I get it is Saraland, Alabama, but it is still a restaurant and place of business. Do better.
It's waffle house. Exactly what you expect.
Atmosphere: 3
Food: 3
Service: 4
Fresh...
Atmosphere: 4
Food: 5
Service: 4
U don't see the CHOCOLATE PIE
Best location for sure
Kid-friendliness: My kids are so loud but it was ok here. Family's are welcome
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Egg Breakfast with Side Meat, All-Star Special, Buttermilk Waffle, Happy Chocolatechip Waffle, S'Mores French Toast, Grilled Cheese Sandwich, Texas Bacon Egg & Cheese Melt
Friendly associates, great customer serviceThe food was hot and tasty
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Scramble Cheese Eggs and Toast, Buttermilk Waffle
We didn't even get to ordering our food ...the employees were very rude to one another ..one lady really talked to the new waitress terrible ...very bad environment ?
Atmosphere: 1
Service: 1
The attention in the place is terrible, you are greeted by a black girl who, knowing that we were Mexican tourists, refused to give us a table. Incredible that this happens
It doesn't exist GPS will take you here and there is not a waffle house here
The young lady was nice, but the man who was cooking made remarks not only about me, but my brother as well. He kept staring and making me feel uncomfortable.
Atmosphere: 2
Food: 3
Service: 3
Restaurantji Recommends
They food be nasty too had some grits soo watery it didn’t even get thick cold please hire some people that can actually cook
Atmosphere: 2
Food: 1
Service: 5
Always consistently on point.
Good service
The only waffle house in the area that I enjoy going to. Everything is always nice and clean. They keep the restaurant cool but not super cold too. Which is really nice ♡
Kid-friendliness: We bring our kids pretty often and the staff is always so nice to them ♡
Atmosphere: 5
Food: 5
Service: 5
The only waffle house in the area that I enjoy going to. Everything is always nice and clean. They keep the restaurant cool but not super cold too. Which is really nice ♡
Kid-friendliness: We bring our kids pretty often and the staff is always so nice to them ♡
Atmosphere: 5
Food: 5
Service: 5
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