Clean, prompt friendly service. Food was hot and delicious.
Atmosphere: 5
Food: 5
Service: 5
Christy Hamrac
Absolutely horrible not very busy we waited 10to 20 minutes didn't even take our drink order crappy service actually no service go to Whataburger instead crappy place
Atmosphere: 1
Food: 1
Service: 1
Staci Autrey
The server was more interested in talking with another customer then serving our food to us. And forgot half of what we ordered. If she's trying to get a boyfriend then that's not the place to do it.
Atmosphere: 5
Food: 3
Service: 1
Xzavier
TL;DR- Amazing service and easy food!
I havent been to Waffle House in, like, over 10 years, and I dont eat pork anymore, so I didnt know what to expect going here again.
Not only did they have chicken sausage, as well as beef meat options, they also cook meats on separate equipment than other foods, and offered to cook our meat separate from where they cook the pork without us asking
The customer service was wonderful, they were attentive, friendly, gave detailed answers to our questions, and were patient with us as we looked over their menu thats very new to us.
Our server, Calder (who also cooked my delicious eggs), helped me figure out what I wanted to order, and was regularly asking us how we were dling, how the food was, and if we needed further assistance.
Every part of our experience tonight was just wonderful. I'm so glad we stopped by.
Food: 5
Service: 5
Kimberly Clark-Grissett
We had a not-as-horrible experience as it could have been, thanks entirely to the younger staff—especially a very sweet girl with piercings and dark (possibly blue) hair who waited on us. She was kind, prompt, and clearly doing her best, even apologizing for her coworkers’ unacceptable behavior. Another young woman with dark hair handling to-go orders was also friendly and sweet.
Unfortunately, the experience was overshadowed by the behavior coming from the kitchen. An older female cook and a nearly toothless male cook were loudly joking around with an older man at the counter, making openly hateful, phobic remarks. It went far beyond uncomfortable. We overheard things like, “If you want me to address pronouns, I’ll just call you ‘pronoun,’” among other offensive and discriminatory comments I won’t even repeat here. It was truly disappointing and disturbing to hear this kind of rhetoric being shared loudly in a public place of business.
What made it worse was that the rest of the team—your younger staff—were working hard, being professional, and showing kindness. No one wants to sit and hear hate speech while trying to enjoy breakfast. We ended up quietly asking for our food to-go, just to get out of that environment.
A huge thank-you to the two waitstaff members for handling everything with such grace. I wish I’d gotten their names. We were there around 8:30–9am on 06/22/25. Management should seriously address the behavior of the two cooks—because no one should have to work or dine in an atmosphere filled with that kind of hostility. We won’t be back.
I get it is Saraland, Alabama, but it is still a restaurant and place of business. Do better.
Nina Scarlett
It's waffle house. Exactly what you expect.
Atmosphere: 3
Food: 3
Service: 4
Donna Davis
Fresh...
Atmosphere: 4
Food: 5
Service: 4
Barbara “Boo” Lulling
U don't see the CHOCOLATE PIE
Ansley Crook
Best location for sure
Kid-friendliness: My kids are so loud but it was ok here. Family's are welcome
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Egg Breakfast with Side Meat, All-Star Special, Buttermilk Waffle, Happy Chocolatechip Waffle, S'Mores French Toast, Grilled Cheese Sandwich, Texas Bacon Egg & Cheese Melt
P Mathews
Friendly associates, great customer serviceThe food was hot and tasty
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Scramble Cheese Eggs and Toast, Buttermilk Waffle
We didn't even get to ordering our food ...the employees were very rude to one another ..one lady really talked to the new waitress terrible ...very bad environment ?
Atmosphere: 1
Service: 1
hector martínez
The attention in the place is terrible, you are greeted by a black girl who, knowing that we were Mexican tourists, refused to give us a table. Incredible that this happens
Nichole Espey
It doesn't exist GPS will take you here and there is not a waffle house here
Quincy Jackson
The young lady was nice, but the man who was cooking made remarks not only about me, but my brother as well. He kept staring and making me feel uncomfortable.
Atmosphere: 2
Food: 3
Service: 3
Kim Kae
They food be nasty too had some grits soo watery it didn’t even get thick cold please hire some people that can actually cook
Clean, prompt friendly service. Food was hot and delicious.
Atmosphere: 5
Food: 5
Service: 5
Absolutely horrible not very busy we waited 10to 20 minutes didn't even take our drink order crappy service actually no service go to Whataburger instead crappy place
Atmosphere: 1
Food: 1
Service: 1
The server was more interested in talking with another customer then serving our food to us. And forgot half of what we ordered. If she's trying to get a boyfriend then that's not the place to do it.
Atmosphere: 5
Food: 3
Service: 1
TL;DR- Amazing service and easy food!
I havent been to Waffle House in, like, over 10 years, and I dont eat pork anymore, so I didnt know what to expect going here again.
Not only did they have chicken sausage, as well as beef meat options, they also cook meats on separate equipment than other foods, and offered to cook our meat separate from where they cook the pork without us asking
The customer service was wonderful, they were attentive, friendly, gave detailed answers to our questions, and were patient with us as we looked over their menu thats very new to us.
Our server, Calder (who also cooked my delicious eggs), helped me figure out what I wanted to order, and was regularly asking us how we were dling, how the food was, and if we needed further assistance.
Every part of our experience tonight was just wonderful. I'm so glad we stopped by.
Food: 5
Service: 5
We had a not-as-horrible experience as it could have been, thanks entirely to the younger staff—especially a very sweet girl with piercings and dark (possibly blue) hair who waited on us. She was kind, prompt, and clearly doing her best, even apologizing for her coworkers’ unacceptable behavior. Another young woman with dark hair handling to-go orders was also friendly and sweet.
Unfortunately, the experience was overshadowed by the behavior coming from the kitchen. An older female cook and a nearly toothless male cook were loudly joking around with an older man at the counter, making openly hateful, phobic remarks. It went far beyond uncomfortable. We overheard things like, “If you want me to address pronouns, I’ll just call you ‘pronoun,’” among other offensive and discriminatory comments I won’t even repeat here. It was truly disappointing and disturbing to hear this kind of rhetoric being shared loudly in a public place of business.
What made it worse was that the rest of the team—your younger staff—were working hard, being professional, and showing kindness. No one wants to sit and hear hate speech while trying to enjoy breakfast. We ended up quietly asking for our food to-go, just to get out of that environment.
A huge thank-you to the two waitstaff members for handling everything with such grace. I wish I’d gotten their names. We were there around 8:30–9am on 06/22/25. Management should seriously address the behavior of the two cooks—because no one should have to work or dine in an atmosphere filled with that kind of hostility. We won’t be back.
I get it is Saraland, Alabama, but it is still a restaurant and place of business. Do better.
It's waffle house. Exactly what you expect.
Atmosphere: 3
Food: 3
Service: 4
Fresh...
Atmosphere: 4
Food: 5
Service: 4
U don't see the CHOCOLATE PIE
Best location for sure
Kid-friendliness: My kids are so loud but it was ok here. Family's are welcome
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Egg Breakfast with Side Meat, All-Star Special, Buttermilk Waffle, Happy Chocolatechip Waffle, S'Mores French Toast, Grilled Cheese Sandwich, Texas Bacon Egg & Cheese Melt
Friendly associates, great customer serviceThe food was hot and tasty
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Scramble Cheese Eggs and Toast, Buttermilk Waffle
Restaurantji Recommends
We didn't even get to ordering our food ...the employees were very rude to one another ..one lady really talked to the new waitress terrible ...very bad environment ?
Atmosphere: 1
Service: 1
The attention in the place is terrible, you are greeted by a black girl who, knowing that we were Mexican tourists, refused to give us a table. Incredible that this happens
It doesn't exist GPS will take you here and there is not a waffle house here
The young lady was nice, but the man who was cooking made remarks not only about me, but my brother as well. He kept staring and making me feel uncomfortable.
Atmosphere: 2
Food: 3
Service: 3
They food be nasty too had some grits soo watery it didn’t even get thick cold please hire some people that can actually cook
Atmosphere: 2
Food: 1
Service: 5
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