Zaxby's Chicken Fingers & Buffalo Wings

The service was quick and the staff were very friendly. The food was also very delicious.

Atmosphere: 5

Food: 5

Service: 5

They made multiple mistakes on my order.

Atmosphere: 3

Food: 3

Service: 1

I bought the zensation salad. Its my favorite salad-ever! If you like asian foods & a fresh salad, then this is the best mash up, you’ll eat! Wish they put this in their regular menu, & not a seasonal one. Its only out for the month of October.

Atmosphere: 5

Food: 5

Service: 5

Please stay far away from this place; Olivia and the crew really let me down with my order. They gave me a drink that was old and flat as a tire; they also did not give me the amount of wings I asked for (I ordered 5 and they only gave me 3); please count your food before leaving the restaurant with these people cause apparently they don't do it. Food was not good at all and so bland. I do not recommend Zaxbys in Saraland.

Atmosphere: 1

Food: 1

Service: 2

They messed up my food I called and told them the lady manager Olivia told me they was gone send out a coupon to my House Email 2 weeks went by they never did so I just called back to talk to a male manager he was so rude to me talking to me like I was lying the worst customer service ever I will never visit this store again

No bottled water? Really! Tacos were good.

Atmosphere: 3

Food: 4

Service: 4

Stopped here on to grab food before we got back on the road. They gave me the oldest food the had back there I guess. I couldn’t even eat it. This was my first and last time going to Zaxby’s.

Atmosphere: 1

Food: 1

Service: 1

Zaxbys is great ? ?

Parking: 20 plus

Kid-friendliness: Kids have fun

Atmosphere: 5

Food: 5

Service: 5

literally the girl at the window was so rude and they told me they were going to give me a refund back to my card. it’s been two weeks and still no refund. they refuse to give me my money back after they told me they were going to. been dealing with it for two weeks.

Atmosphere: 1

Food: 1

Service: 1

Big zax snack meal is my go-to. Just enough to be a meal, but not too much to where you waist food. Flavors are amazing too!

Atmosphere: 5

Food: 5

Service: 5

Have been to this location 4 different times and order was not right. Get home no slaw. First two times I just dealt with it. A week ago I took order back, Mgr. made it right, but said they were out of slaw. Tonight I asked before ordering, was told yes they had slaw. Checked order, again no slaw, Oh we are out, but I didn't know, I guess I should have checked. You think. Done with this location.

Atmosphere: 3

Food: 2

Service: 2

Food was just ok. Service was slow and the person taking our order was not personable and got the order wrong.

Atmosphere: 2

Food: 3

Service: 2

Food lacking on quantity.

Atmosphere: 4

Food: 4

Service: 4

Ordered the kickin' chicken sandwich meal. The chicken isn't kickin' because they completely skipped the sauce. Just 3 strips on seriously hard bread. I wish i could share a picture of this dry sandwich. They also forgot w of the drinks and I had to ask for them. Terrible experience.

Food: 2

Service: 3

I first want to say that we have eaten at Zaxby’s multiple times and there have been times that it’s been good and there have been times that we said no more! This Is it for us! We will not be returning back to Zaxby’s in Saraland. The food was very overcooked. Had to throw half of it away. Did not get my drinks right. Nor did I get any of our sauces!!! And after spending 50+ dollars waste of money! They will not be getting any more my money

Atmosphere: 3

Food: 2

Service: 2