The workers seem like they hate there job the service sucks they are very rude I live very close but will not go back I will make my way to saraland for now own
Atmosphere: 1
Food: 4
Service: 1
Logan Crouch
Do McDonalds employees get zero training in customer service?
The girl was rude at the intercom when I ordered, didn’t even look at me when I got to the window for my receipt (just shoved it out the window without even looking my way or speaking a single word), and when I got my food that girl wasn’t much better. Just shoved the bag at me with barely a word.
We aren’t looking for fine cuisine here, but how hard is it to have some social training in basic decency when it comes to customers.
God love whoever the owner of this location is because they can’t be doing well with this level of service.
Atmosphere: 1
Food: 3
Service: 1
Nicholas Eberlein
This place is constantly forgetting my child’s happy meal toy and apple slices. Tonight my order came with cold fries and sandwich that was open and falling into the bag. The inside lobby is always slippery with grease from the kitchen. Wouldn’t recommend as a last resort.
Atmosphere: 1
Food: 1
Service: 1
Darlene Yearby
It was eatable
Atmosphere: 4
Food: 4
Service: 5
Dexter Bennett
Will not be coming back to this McDonald's in saraland anymore. The cashier and manager were very unprofessional. Terrible attitude from start to finish
Atmosphere: 1
Food: 1
Service: 1
Michael Nielson
Needs new management
Atmosphere: 1
Food: 2
Service: 2
Breanna
The best McDonald’s in the area
Atmosphere: 5
Food: 5
Service: 5
Mark Bishop
There wasnt much of a line and it still took a while to get the food. Had to pull up to a third window, which I've never even seen at a rural McDonald's such as this one. Then the food was substandard.It wasn't hot, just kinda warm. No napkins, and then the drinks weren't even filled up all the way. I wasn't impressed at all. I'd say they could have done a whole lot better.
Atmosphere: 3
Food: 3
Service: 3
Ronnie Goram
Employees shouldn’t have family reunions while customers are ignored.
Charlie barkin
Absolutely the worst experience I've had at this location. Service has went down significantly as has the quality of food.
The people who work here are friendly and helpful with your order. I wanted a hotcakes and sausage breakfast with a senior coffee and she suggested the big breakfast was cheaper and you get more for your money. Not too many places or people would do that. A plus in today's world!
sasha j
This place should receive any stars worst crew ever ! Worst service ever! Worst manager ever on second shift!! Shut this place down, it not a real McDonald's!!!!
Osmany Cecilio
The place is cozy, but the customer service is terrible from the employees, the last two times I went to do without the service I had a bitter experience from the staff mainly at the checkout and from the food the bread was old and fell apart into pieces not to mention the hamburger that was cold and burnt, in my opinion I do not recommend it because of the bad atmosphere and poor customer service among them the person who was in charge of the shift if they could give half a star to the customer service they would do it
April Dawn
Perfect
Brandi Jordan
I had a bad experience awhile back and the manager went above and beyond to make things right. Excellent customer service and good food.
The workers seem like they hate there job the service sucks they are very rude I live very close but will not go back I will make my way to saraland for now own
Atmosphere: 1
Food: 4
Service: 1
Do McDonalds employees get zero training in customer service?
The girl was rude at the intercom when I ordered, didn’t even look at me when I got to the window for my receipt (just shoved it out the window without even looking my way or speaking a single word), and when I got my food that girl wasn’t much better. Just shoved the bag at me with barely a word.
We aren’t looking for fine cuisine here, but how hard is it to have some social training in basic decency when it comes to customers.
God love whoever the owner of this location is because they can’t be doing well with this level of service.
Atmosphere: 1
Food: 3
Service: 1
This place is constantly forgetting my child’s happy meal toy and apple slices. Tonight my order came with cold fries and sandwich that was open and falling into the bag. The inside lobby is always slippery with grease from the kitchen. Wouldn’t recommend as a last resort.
Atmosphere: 1
Food: 1
Service: 1
It was eatable
Atmosphere: 4
Food: 4
Service: 5
Will not be coming back to this McDonald's in saraland anymore. The cashier and manager were very unprofessional. Terrible attitude from start to finish
Atmosphere: 1
Food: 1
Service: 1
Needs new management
Atmosphere: 1
Food: 2
Service: 2
The best McDonald’s in the area
Atmosphere: 5
Food: 5
Service: 5
There wasnt much of a line and it still took a while to get the food. Had to pull up to a third window, which I've never even seen at a rural McDonald's such as this one. Then the food was substandard.It wasn't hot, just kinda warm. No napkins, and then the drinks weren't even filled up all the way. I wasn't impressed at all. I'd say they could have done a whole lot better.
Atmosphere: 3
Food: 3
Service: 3
Employees shouldn’t have family reunions while customers are ignored.
Absolutely the worst experience I've had at this location. Service has went down significantly as has the quality of food.
Restaurantji Recommends
The people who work here are friendly and helpful with your order. I wanted a hotcakes and sausage breakfast with a senior coffee and she suggested the big breakfast was cheaper and you get more for your money. Not too many places or people would do that. A plus in today's world!
This place should receive any stars worst crew ever ! Worst service ever! Worst manager ever on second shift!! Shut this place down, it not a real McDonald's!!!!
The place is cozy, but the customer service is terrible from the employees, the last two times I went to do without the service I had a bitter experience from the staff mainly at the checkout and from the food the bread was old and fell apart into pieces not to mention the hamburger that was cold and burnt, in my opinion I do not recommend it because of the bad atmosphere and poor customer service among them the person who was in charge of the shift if they could give half a star to the customer service they would do it
Perfect
I had a bad experience awhile back and the manager went above and beyond to make things right. Excellent customer service and good food.
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