Coldwater Café

3810 Hatch Blvd, Sheffield
(256) 381-9633

Recent Reviews

JOHN RAY

Good food and value ?Donna is rude and grumpy ?Quaint throwback atmosphere.Best chicken ? tenders and patty melt sandwich in the Shoals.Self service once you can get your order taken. Drive up wait time during lunch is frequently ridiculously long. Not a "customer satisfaction" driven staff.Parking: Difficult to see around store sign when pulling out of parking lot onto Hatch Blvd.

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Chicken Tender Plate, Chocolate Cake, Strawberry Cake, Banana Pudding

Robert Pastuszka

Food was ok.... burgers are frozen... onion rings were probably the best

Atmosphere: 3

Food: 2

Service: 3

Kayla Maddux

Absolutely terrible Customer Service.I don’t never write reviews but this place it has really good food overpriced but good.There employees are not very pleasant went to get food other day maybe 5:15.Go in trying to find out what my husband wants and the girl in the back said what is she doing she said she’s trying to figure out what she’s going to order very rude I turned around walked out.DONT recommend

Food: 3

Guy Carter

Tasty cheeseburgers & fries. Love the vintage decor. Cozzyiness...

Atmosphere: 5

Food: 5

Service: 5

Katherine Lowery

My family tried to get an order to go. Walked in, stood at the counter yesterday, 10/16 between 4-5:20 and made eye contact not once but several times with a wait person. No words spoken from the employee. 10 minutes my spouse stood there and no one would take the order, which was going to be above $40. Such terrible customer service skills. Awful! Finally got ticked off and she left. The wings from Publix were sure good. I’m sure glad this local mom n pop establishment wants locals to visit and get ignored because they think they don’t need the business I guess. Embarrassing because I talked them up to get the dinner order from there. Well, never again.

Service: 1

Dewaun Johnson

I love the Philly cheesesteak it was amazing and the hotwings are on point!Parking: It's enough space for 10+ cars to park respectively.

Atmosphere: 5

Food: 4

Service: 4

Recommended dishes: Buffalo Chicken and Tots, Strawberry Cake, Home Fries, Philly Cheesesteak Plate, Chicken Tender Plate

Bootsie Lewis

Even with Coldwater Cafe being close to me, I had never eaten there. Stopped in for a Burger and fries. Really enjoyed the meal, the burger was very good. I will stop by again!!

Atmosphere: 5

Food: 5

Service: 4

Huey Davis

What a find! 3 meat plate was really good. Bowl of beans with cornbread was delicious. Great atmosphere in this smaller space. You should stop just for the chicken tenders.

Atmosphere: 5

Food: 5

Service: 5

Dan Williams

The chicken fingers and tots were great!

Atmosphere: 5

Food: 5

Service: 5

Shey Yarber

Me and my family have been eating here over 15 years! My grandma and mom took me and now I'm taking my son and he would eat there every day if I would let him.. ?❤️

Sean Pleasant

More than happy to return. The strawberry cake was devine.

Atmosphere: 5

Food: 5

Service: 5

mustang bama

Love the atmosphere and the service. Food is great too.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Strawberry Cake, Tater Tots, Fried Potatoes, Chicken Tender Plate, Onion Rings

Harley Hill

Don’t know who was taking orders but had a bad attitude. Treat people how you want to be treated.

Carol Ann Simonds

Best chicken tenders and honey mustard anywhere.

Morgan M

Seriously good food and good portions! The best chicken tenders and fries; however, I will never return. I had a call in order and stood at the counter while another couple was ordering. The cashier could clearly see me standing there and I could see my order sitting on the counter. She went to the back for 10 minutes and did not return to take my money for my food until I called the restaurant 3 times, rude service and I could hear the cashier yelling at the staff. Awful service for anyone on a lunch break.

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