Entirely to much mustard on the burgers, it was all over the paper and the people working drive through were slow and lacked customer service skills.
Atmosphere: 1
Food: 3
Service: 1
Norm Hess
Not trying to be a jerk here, very upset as I write this. Not much good I can say. Like at all. Salt your fries. Even a bit Be faster, if I order ahead...it should be started at least..not started ten minutes after I arrive? Also... Remove the shoes from the lobby, get the outlet working behind the coke dispenser so there's no extension cord, and spring for the zevo traps... The bug tape hanging from ceiling is very tacky and a turn off from eating there
Atmosphere: 1
Food: 2
Service: 1
Katie Boo
Literally waited 10 minutes for someone to answer the drive thru speaker, then the girl taking out order rang up something totally different than what we had asked for, when I pointed it out, she said yeah I know, they'll fix it.... Uhh okay... My sister and I ordered two sausage egg and cheese mcmuffin, with 2 large waters... Got to the window to pay, waited 7 minutes before anybody even opened the window, gave us our waters, which were yellow & then told us that we had to pull up, all while being on their cell phone. Never once even made eye contact. We pulled up, waited 5 minutes, the guy that walked the order out to us was on his cell phone the whole time and never said a word, just shoved the bag at us. Then to top off the already bad experience, the freaking sandwichs had NO egg on it. We paid more money for the egg & didn't even get it. As a manager of a fast food restaurant, I'd be horribly embarrassed if my employees acted in the way that these ones did. I would also be looking for new emplyees
Atmosphere: 1
Food: 1
Service: 1
Taffi Bell
Drove through
Food: 5
Service: 5
Christina “The One And Only” Millz
I don't know who that new black manager is but he means business. I don't normally do McDonald's orders when I door dash but if I do is only when I know he's there. Because he right up there waiting on his door dashers to come in and that lets me know that they should have someone dedicated on the front just for those orders cause alot of times the reason I don't take those orders is because there's not always someone up there in the front and the wait time is crazy. But I like this guy.
Atmosphere: 5
Food: 5
Service: 5
The Soulful Mind Meditation
If I pay for something, I expect to receive it. Ingredients were missing as well. I’ve worked in the food industry. That’s how I know this was done on purpose or due to laziness. Customer service could be better as well.
Food: 1
Service: 3
Flyingdove Caldwell
The new manager staff and new owners are all rude and stated that customer service is to their discretion so if you ask for something to be special made they no longer have to do that because other customers may not like the way your drinks are made the manager went as far as to say if her workers make my frappe the way I like they will be fired that those who like theirs messy is few and they have to go by what many like not what few like so in other words not everyone is a valued customer
Atmosphere: 1
Food: 2
Service: 1
Carlotta Love
It was hot inside but the service was great 👍. I just wish that everyone that works around food wear hairnets. And thanks again 😊
Excellent experience but no table markers and no paper in the kiosk .
Atmosphere: 5
Food: 5
Service: 5
Kirsten Maresh
Was just a quick and easy transaction...i go to McDonald's for the coffee...cheap quick and the best ☺
Alyssa Whitson
Worst experience I've ever had. Also considering I've been in management and a general manager this store is not operating properly. They also took food back over the counter then set it on other side of marketable. The crew members are rude and clearly hate there job. The poor woman manager looks like she almost run into ground and completely exhausted but fixed my food. The male manager was good and nice but even with good management rude crew member who hate there job will keep that store at the bottom
Atmosphere: 1
Food: 1
Service: 1
Nadia Lockett
I don’t know what they have against me when I order a fish sandwich but once I got one with no fish on it. Tonight I order one with extra tartar sauce and I get one with no tartar sauce at all. 🙄
Samea Rahman Nepa
It was an very bad experience, I ordered my food and they asked me to wait so I patiently waited but it’s been 15 minutes and it’s still not here but the other cars are getting there food , in the morning I got late to work because of this
Cold !
Entirely to much mustard on the burgers, it was all over the paper and the people working drive through were slow and lacked customer service skills.
Atmosphere: 1
Food: 3
Service: 1
Not trying to be a jerk here, very upset as I write this. Not much good I can say. Like at all.
Salt your fries. Even a bit
Be faster, if I order ahead...it should be started at least..not started ten minutes after I arrive?
Also... Remove the shoes from the lobby, get the outlet working behind the coke dispenser so there's no extension cord, and spring for the zevo traps... The bug tape hanging from ceiling is very tacky and a turn off from eating there
Atmosphere: 1
Food: 2
Service: 1
Literally waited 10 minutes for someone to answer the drive thru speaker, then the girl taking out order rang up something totally different than what we had asked for, when I pointed it out, she said yeah I know, they'll fix it.... Uhh okay... My sister and I ordered two sausage egg and cheese mcmuffin, with 2 large waters... Got to the window to pay, waited 7 minutes before anybody even opened the window, gave us our waters, which were yellow & then told us that we had to pull up, all while being on their cell phone. Never once even made eye contact. We pulled up, waited 5 minutes, the guy that walked the order out to us was on his cell phone the whole time and never said a word, just shoved the bag at us.
Then to top off the already bad experience, the freaking sandwichs had NO egg on it. We paid more money for the egg & didn't even get it.
As a manager of a fast food restaurant, I'd be horribly embarrassed if my employees acted in the way that these ones did. I would also be looking for new emplyees
Atmosphere: 1
Food: 1
Service: 1
Drove through
Food: 5
Service: 5
I don't know who that new black manager is but he means business. I don't normally do McDonald's orders when I door dash but if I do is only when I know he's there. Because he right up there waiting on his door dashers to come in and that lets me know that they should have someone dedicated on the front just for those orders cause alot of times the reason I don't take those orders is because there's not always someone up there in the front and the wait time is crazy. But I like this guy.
Atmosphere: 5
Food: 5
Service: 5
If I pay for something, I expect to receive it. Ingredients were missing as well. I’ve worked in the food industry. That’s how I know this was done on purpose or due to laziness. Customer service could be better as well.
Food: 1
Service: 3
The new manager staff and new owners are all rude and stated that customer service is to their discretion so if you ask for something to be special made they no longer have to do that because other customers may not like the way your drinks are made the manager went as far as to say if her workers make my frappe the way I like they will be fired that those who like theirs messy is few and they have to go by what many like not what few like so in other words not everyone is a valued customer
Atmosphere: 1
Food: 2
Service: 1
It was hot inside but the service was great 👍. I just wish that everyone that works around food wear hairnets. And thanks again 😊
Atmosphere: 5
Food: 5
Service: 5
It can be slow in the Drive-thru...
Atmosphere: 5
Food: 5
Service: 4
Restaurantji Recommends
Excellent experience but no table markers and no paper in the kiosk .
Atmosphere: 5
Food: 5
Service: 5
Was just a quick and easy transaction...i go to McDonald's for the coffee...cheap quick and the best ☺
Worst experience I've ever had. Also considering I've been in management and a general manager this store is not operating properly. They also took food back over the counter then set it on other side of marketable. The crew members are rude and clearly hate there job. The poor woman manager looks like she almost run into ground and completely exhausted but fixed my food. The male manager was good and nice but even with good management rude crew member who hate there job will keep that store at the bottom
Atmosphere: 1
Food: 1
Service: 1
I don’t know what they have against me when I order a fish sandwich but once I got one with no fish on it. Tonight I order one with extra tartar sauce and I get one with no tartar sauce at all. 🙄
It was an very bad experience, I ordered my food and they asked me to wait so I patiently waited but it’s been 15 minutes and it’s still not here but the other cars are getting there food , in the morning I got late to work because of this
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