Always love Somerville Jacks!Parking: Plenty of parking and big parking lot for semi trucks in back and this jacks has both entrances and exits on State Hwy 67 and State Hwy 36 which makes it a perfect choice for truck drivers.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Jack, Fried Pies, French Fries
Duke Bozard
Nice people very helpful food was
Atmosphere: 4
Food: 4
Service: 5
Shelby Sloan
Food tastes
Atmosphere: 2
Food: 2
Service: 2
Stephanie Huffstutler
The dirtiest restaurant I have ever been to. Smelled horrible and EVERYTHING was sticky. The staff is also very rude. We love jacks but will never be returning to this one again. Too many employees worried about smoke breaks and not about customer service.
Atmosphere: 1
Food: 1
Service: 1
Robert Kilcrease
Fries are very
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Big Bacon Cheeseburger
BamaOutlaw
Went there for lunch and the chicken was dried out and the drive thru lady was completely rude. I won't be
Atmosphere: 1
Food: 1
Service: 1
Crystal West
To slow had to wait 35 minutes in the drive thru and they are rude to the customers....
Service: 1
Recommended dishes: French Fries
CSC-2011
If I could give zero stars I would. I am a DoorDash driver. I got an order from this store today. The customer immediately messaged me to thank me so much for taking the order. Apparently I was the only one willing to take this order due to the distance. When I get there after driving 21 minutes, they told me they didn’t have any DoorDash orders. I then called DoorDash support. DoorDash support then called the restaurant. I say the worker pick up the phone and hand it to the manager. A few minutes goes by and then my app says the order was canceled! The support agent told me that Jack’s did not answer the phone! Meanwhile, the customer was stuck at home with no car to go get dinner and now NO FOOD COMING!!!! Thais should not have gone unpunished by DoorDash but did. Maybe this review will spread awareness of this terrible behavior.
Atmosphere: 1
Service: 1
Cindy Kennedy
Poor customer service...I even heard the cashier tell a customer to "look in his damn bag", as he exited the building of course! Thank goodness she was polite to my father!!!Food was old. The best thing about the new fish dinner was the tartar sauce!
Atmosphere: 2
Food: 1
Service: 1
Penny Rohde
I have been going to this restaurant for a long time and always get a gravy biscuit every morning. But here lately they have been double charging me for something else that I did not purchase. I have at least four times and I have proof. I just want my money back for the items that I did not buy.
The fries weren't very good. I asked for well done and extra salt. But they were cold and had no
Atmosphere: 2
Food: 2
Service: 2
Theletos
Full of roaches, disgusting food and weak management. Food safety protocols are largely ignored. Avoid if possible.
Atmosphere: 1
Food: 1
Service: 1
Chris Slater
Worst jack we been to and I live close by none of our orders were correct all the people working acted under the influence of something sat there for 30 minutes waiting on our order our food was cold and
Atmosphere: 1
Food: 1
Service: 1
Brittany Slater
Sat and wait 20+ mins for food the man in front of us was already waiting when we pulled around and still waiting when we left. Food was cold younger girls was very unprofessional and even I’m guessing the manager was so embarrassed by the actions. So in short very long wait cold burgers melted shakes and a warm soggy
Atmosphere: 1
Food: 1
Service: 1
Leslie Beard
Wrong order was placed in the bag with ours. We noticed the error and returned it to the cashier. Otherwise, the food was good, and the service was fast.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Mashed Potatoes, 4 PC Chiken Tenders It Comes with One Biscuit an Two Sides
Always love Somerville Jacks!Parking: Plenty of parking and big parking lot for semi trucks in back and this jacks has both entrances and exits on State Hwy 67 and State Hwy 36 which makes it a perfect choice for truck drivers.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Jack, Fried Pies, French Fries
Nice people very helpful food was
Atmosphere: 4
Food: 4
Service: 5
Food tastes
Atmosphere: 2
Food: 2
Service: 2
The dirtiest restaurant I have ever been to. Smelled horrible and EVERYTHING was sticky. The staff is also very rude. We love jacks but will never be returning to this one again. Too many employees worried about smoke breaks and not about customer service.
Atmosphere: 1
Food: 1
Service: 1
Fries are very
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Big Bacon Cheeseburger
Went there for lunch and the chicken was dried out and the drive thru lady was completely rude. I won't be
Atmosphere: 1
Food: 1
Service: 1
To slow had to wait 35 minutes in the drive thru and they are rude to the customers....
Service: 1
Recommended dishes: French Fries
If I could give zero stars I would. I am a DoorDash driver. I got an order from this store today. The customer immediately messaged me to thank me so much for taking the order. Apparently I was the only one willing to take this order due to the distance. When I get there after driving 21 minutes, they told me they didn’t have any DoorDash orders. I then called DoorDash support. DoorDash support then called the restaurant. I say the worker pick up the phone and hand it to the manager. A few minutes goes by and then my app says the order was canceled! The support agent told me that Jack’s did not answer the phone! Meanwhile, the customer was stuck at home with no car to go get dinner and now NO FOOD COMING!!!! Thais should not have gone unpunished by DoorDash but did. Maybe this review will spread awareness of this terrible behavior.
Atmosphere: 1
Service: 1
Poor customer service...I even heard the cashier tell a customer to "look in his damn bag", as he exited the building of course! Thank goodness she was polite to my father!!!Food was old. The best thing about the new fish dinner was the tartar sauce!
Atmosphere: 2
Food: 1
Service: 1
I have been going to this restaurant for a long time and always get a gravy biscuit every morning. But here lately they have been double charging me for something else that I did not purchase. I have at least four times and I have proof. I just want my money back for the items that I did not buy.
Atmosphere: 2
Food: 4
Service: 3
Restaurantji Recommends
The fries weren't very good. I asked for well done and extra salt. But they were cold and had no
Atmosphere: 2
Food: 2
Service: 2
Full of roaches, disgusting food and weak management. Food safety protocols are largely ignored. Avoid if possible.
Atmosphere: 1
Food: 1
Service: 1
Worst jack we been to and I live close by none of our orders were correct all the people working acted under the influence of something sat there for 30 minutes waiting on our order our food was cold and
Atmosphere: 1
Food: 1
Service: 1
Sat and wait 20+ mins for food the man in front of us was already waiting when we pulled around and still waiting when we left. Food was cold younger girls was very unprofessional and even I’m guessing the manager was so embarrassed by the actions. So in short very long wait cold burgers melted shakes and a warm soggy
Atmosphere: 1
Food: 1
Service: 1
Wrong order was placed in the bag with ours. We noticed the error and returned it to the cashier. Otherwise, the food was good, and the service was fast.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Mashed Potatoes, 4 PC Chiken Tenders It Comes with One Biscuit an Two Sides