The chicken nuggets were good but the overall service was very unsatisfying. I ordered two 20 piece chicken nuggets, (with honey mustard and natural honey) two of those squishmallow toys for my kid, and two drinks. The toy wasn't a squishmallow, it was a sonic toy, but it was fine. Then, we didn't get the right sauces. No honey, but a few honey mustards and tons of hot mustards. Lastly, my sweet tea was disgusting. The only way I can describe the taste is dirt, with a significantly bad aftertaste.
Mike S
Quick drive thru
Dianna Beard
The young man who was taking the money at first the drive-through window was super friendly however, the young lady who was at the second window that handed me my order very rude. She literally never even looked at me. She was turned away speaking with someone else while she handed my order to me and slammed the window never said thank you come again or anything. I travel this way often, but I will never come back to this place again. There’s never an excuse for being rude like that.
Hector Alexis
Terrible service, they don't pay attention to what you ask for. I ordered a steak, egg, biscut without onion and without cheese. The first time they gave it to me with cheese, I asked for it to be changed, and the second time they gave it to me with onion, and not to mention the appearance of the food. I asked for the coffee with extra caramel and they didn't even put caramel in it. It was the worst McDonald's I've ever been to. I hope you don't visit this place.
Wyatt
This McDonalds is great! The morning staff is very friendly and always gets the order right. The night shifts are a little less consistent(mostly younger kids working) but still helpful and keep the place going.
Emily J Allen
2 THUMBS WAAAAY WAY UP!!!!!!!!!!
After being up for over 24hrs && in the car &&/or driving for 8 of them I was so exhausted!! After ordering Nala's chicken && sandwiches I forgot to order the iced coffee that inspired me to stop && wake up to begin with!!!! I must have really looked bad off for the drive thru added a FREE LG ICED COFFEE when they brought my dogs food out!! Made it home safely so I, && my family, are oh so very grateful for their kindness!!!!
2 THUMBS WAAAAY WAY UP!!!!!!
Catherine Clark
They were very busy but they were very quick and efficient!
Caleb Veitch
Had a pretty simple order. Plain big mac, only cheese, mayo, mustard, and ketchup. 6 nuggets and a large coke. The girl on the headset was already being really irritable to begin with. Once i was done ordering she accidentally left lettuce on there so i asked her to take it off. She didnt hear me so i proceeded to say it 3 TIMES. And every time she gave me a really bitchy “what”. Got up to the first window to pay and she STILL had the lettuce on there. It was fixed tho. Come to find out you could see her through the window with headphones in her other ear. I work fast food and i know it can be difficult to hear out of the headset. But i wont be understanding of this lazy half assed employee. Besides that though food was great. Just need to get her off of headset or train your employees better
Jonah Harris
Well for once the ice cream machine was working but apparently caramel Sundays have gone from 99 cents to 4 dollars and it had about a teaspoon of caramel on it. Tarrifs must be hitting McDonalds really hard. At that price and for as pitiful a Sunday I won't ever be back
Jordahn Brunson
If I make an online order why is it not ready when i get there why are you telling me to pull up and wait? It's a co Atlanta thing that happens and I'm sick of it please shut this place down or hire new people
Springville store. 3 quarter pounder meals. Prepared fresh and the fries were great!
Yalanda Goodwin
Stopped in for breakfast and service was very slow, food was beyond underwhelming. Bacon, egg, and cheese bagel barely had one thing sliver of egg on it compared to the usual thick, fluffy, folded over 2.
c Thompson
Clean and friendly, first Big Mac we've had a a long time, it was really good and fresh
Judy Yohe
S-l-o-w service. Otherwise, typical McDonald's.
Brian Marney
Poor customer service at the drive-thru. Seems conversations are more important than taking payment. I had to drive off to get to work since fast service isn't a priority. I'm not going to bother eating at this store. Poor management and training.
The chicken nuggets were good but the overall service was very unsatisfying. I ordered two 20 piece chicken nuggets, (with honey mustard and natural honey) two of those squishmallow toys for my kid, and two drinks. The toy wasn't a squishmallow, it was a sonic toy, but it was fine. Then, we didn't get the right sauces. No honey, but a few honey mustards and tons of hot mustards. Lastly, my sweet tea was disgusting. The only way I can describe the taste is dirt, with a significantly bad aftertaste.
Quick drive thru
The young man who was taking the money at first the drive-through window was super friendly however, the young lady who was at the second window that handed me my order very rude. She literally never even looked at me. She was turned away speaking with someone else while she handed my order to me and slammed the window never said thank you come again or anything. I travel this way often, but I will never come back to this place again. There’s never an excuse for being rude like that.
Terrible service, they don't pay attention to what you ask for. I ordered a steak, egg, biscut without onion and without cheese. The first time they gave it to me with cheese, I asked for it to be changed, and the second time they gave it to me with onion, and not to mention the appearance of the food. I asked for the coffee with extra caramel and they didn't even put caramel in it. It was the worst McDonald's I've ever been to. I hope you don't visit this place.
This McDonalds is great! The morning staff is very friendly and always gets the order right. The night shifts are a little less consistent(mostly younger kids working) but still helpful and keep the place going.
2 THUMBS WAAAAY WAY UP!!!!!!!!!!
After being up for over 24hrs && in the car &&/or driving for 8 of them I was so exhausted!! After ordering Nala's chicken && sandwiches I forgot to order the iced coffee that inspired me to stop && wake up to begin with!!!! I must have really looked bad off for the drive thru added a FREE LG ICED COFFEE when they brought my dogs food out!! Made it home safely so I, && my family, are oh so very grateful for their kindness!!!!
2 THUMBS WAAAAY WAY UP!!!!!!
They were very busy but they were very quick and efficient!
Had a pretty simple order. Plain big mac, only cheese, mayo, mustard, and ketchup. 6 nuggets and a large coke. The girl on the headset was already being really irritable to begin with. Once i was done ordering she accidentally left lettuce on there so i asked her to take it off. She didnt hear me so i proceeded to say it 3 TIMES. And every time she gave me a really bitchy “what”. Got up to the first window to pay and she STILL had the lettuce on there. It was fixed tho. Come to find out you could see her through the window with headphones in her other ear. I work fast food and i know it can be difficult to hear out of the headset. But i wont be understanding of this lazy half assed employee. Besides that though food was great. Just need to get her off of headset or train your employees better
Well for once the ice cream machine was working but apparently caramel Sundays have gone from 99 cents to 4 dollars and it had about a teaspoon of caramel on it. Tarrifs must be hitting McDonalds really hard. At that price and for as pitiful a Sunday I won't ever be back
If I make an online order why is it not ready when i get there why are you telling me to pull up and wait? It's a co Atlanta thing that happens and I'm sick of it please shut this place down or hire new people
Restaurantji Recommends
Springville store. 3 quarter pounder meals. Prepared fresh and the fries were great!
Stopped in for breakfast and service was very slow, food was beyond underwhelming. Bacon, egg, and cheese bagel barely had one thing sliver of egg on it compared to the usual thick, fluffy, folded over 2.
Clean and friendly, first Big Mac we've had a a long time, it was really good and fresh
S-l-o-w service. Otherwise, typical McDonald's.
Poor customer service at the drive-thru. Seems conversations are more important than taking payment. I had to drive off to get to work since fast service isn't a priority. I'm not going to bother eating at this store. Poor management and training.
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