Dairy Queen Grill & Chill

No customer service

Atmosphere: 1

Food: 3

Service: 1

Hot dog had been microwave. Fountain drinks Coke broken.very few fries. But the ranch burger was delicious!

I was very happy with the service I experienced last night at the Childersburg Dairy Queen. Their freezers are full of cakes! Sylacauga Dairy Queen never has cakes in their freezer anymore and I had ordered in advance for a birthday party. I was unhappy with one of the cakes decorations and the girl in charge refunded my money and told me I couldn't have either one of the cakes! The Dairy Queen in Childersburg was SO friendly! Pulled an Oreo cake from the back and decorated it on the spot for me. I will ALWAYS go to Childersburg Dairy Queen from now on. Thank you all in Childersburg for everything you did to make my baby girl's cakes all she wanted them to be. I wish I had a picture of the cake she expected me to be happy with....

Food: 1

Service: 1

Recommended dishes: Ice Cream Cake

I like the chicken finger dinner they charged me $10 and some change a little pricey for fast food

Do not go here unless you want to be charged extra and extra on top of that. This place is a rip off. See if you can make sense of menu prices vs receipt. The manger couldn’t only say “its an up charge”

Customer service was great!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Original Cheeseburger

This is the cleanest DQ I’ve attended in years! The costumer service was absolutely amazing from Haley with quick services in the drive thru.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Fingers

Good service and good food!

Atmosphere: 5

Food: 5

Service: 5

Every Time I Come Get A Blizzard .. Summer Always Makes Sure My Stuff Is Right And She’s Very Respectful .. She’s Great At What She Does ..

Atmosphere: 5

Food: 5

Service: 5

Wow ! One of best DQ around ! Quick , great food

Atmosphere: 5

Food: 5

Service: 5

Food is good so is service

The chicken was cold when it came out and fries were cold and almost got sick from the food

Atmosphere: 1

Food: 1

Service: 1

Where do I even start??? We went here a few weeks ago for dinner. It was a slow Saturday night and we ordered basic items on the menu including chicken strip baskets, a burger basket and a birthday cake shake. While ordering, the guy behind the counter skipped over my wife, and ignored her when she made her order. He stared at me and expected me to speak on behalf of my wife. We waited 30 minutes on the food and the entire 30 minutes, the staff in the back were at eachothers throats because they were short staffed and staffed with inexperienced workers. When the food finally came, my shake wasn't even what I had ordered. The chicken strips were RAW. We saw PINK in these uncooked strips. The final cherry ontop was the dark brown hair that I found in my overly seasoned ranch chicken (barely edible). After getting the only employee who spoke english, we ended up demanding a refund on our meals and walking out. I will NEVER go to this location again.

Atmosphere: 1

Food: 1

Service: 1

Where do I even start??? We went here a few weeks ago for dinner. It was a slow Saturday night and we ordered basic items on the menu including chicken strip baskets, a burger basket and a birthday cake shake. While ordering, the guy behind the counter skipped over my wife, and ignored her when she made her order. He stared at me and expected me to speak on behalf of my wife. We waited 30 minutes on the food and the entire 30 minutes, the staff in the back were at eachothers throats because they were short staffed and staffed with inexperienced workers. When the food finally came, my shake wasn't even what I had ordered. The chicken strips were RAW. We saw PINK in these uncooked strips. The final cherry ontop was the dark brown hair that I found in my overly seasoned ranch chicken (barely edible). After getting the only employee who spoke english, we ended up demanding a refund on our meals and walking out. I will NEVER go to this location again.

Atmosphere: 1

Food: 1

Service: 1

Manager was very rude, will not be going there again!