Three times now I have come and ordered food to only get the wrong food and ticket shows what I ordered or food was left off. Tonight had two separate orders. Second order a whole dinner was left out. After got home realized on first order something was wrong and a large fry was left off and ticket shows I ordered and paid for. Caught the first while still at restaurant. Not going back for fries.Not sure if too many talking or just not reading orders. But fed up with wrong or left out food.
Atmosphere: 3
Food: 3
Service: 1
Dana A
As Southern as you could wish for and as friendly. Oh my goodness. The food is wonderful. They are trucker friendly. There is No overnight parking, but that's fine because overnight/long stopped trucks would get in the way of other truckers getting a truly good meal. I'm saving this place for future meals.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Biscuits and Gravy, Big Breakfast Sandwich
Martha Lightsey
Jack's has good food at a reasonable price.
Food: 5
Recommended dishes: Smoked Sausage Biscuit
Jeffery East
Hardly ever opens on time. Either 30 to an hour late most days. The ours says there open now but there really not. If they can't open on time then change there ours .
Service: 1
Thomas Draughon
I really like this place. I went to another one in Sylacauga and enjoyed it so this time I’m the one in Childersburg and I’m enjoying it just as much. The staff is really friendly you can’t help but enjoy the prices and the food is great today I’m trying burgers and tenders. I’m sure I’ll be satisfied as always..Kid-friendliness: They have coloring pages available.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tenders & Fries, Hamburger
EJ Kapone
They will make sure to get at least one thing on your order wrong every single time? they gave me a chicken egg and cheese biscuit & I asked for a regular sausage bicuit.
Atmosphere: 3
Food: 2
Service: 2
April Whetstone
Always a good experience when I visit the Jack's in Childersburg.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Special, Biscuits and Gravy, Big Breakfast Sandwich, Sausage Biscuit
B Wall
Last time I was here it was a 2 star review, today, it is a strong 4. This was door dashed so I’m not holding the spilled gravy or the presentation against them. (Idk why I got two types of potatoes but it sounded good in my head). Everything was fresh except the biscuit. It was a little on the hard side. No utensils to eat the mashed potatoes with or napkins given. Everything was good though. The chicken had the right amount of crunch and the fries were seasoned but not overly seasoned. Emphasis on “Strong” 4.
Tony East
The chicken ? was awesomeVegetarian options: All of themDietary restrictions: Awesome
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Finger Plate
Lisa Howell
Jacks has changed French fry suppliers but more importantly, they changed HOW the biscuits are made. The French fries are no longer big, fat crinkle fries that we love. The new ones look like they went down to the Piggly wiggly and got the store brand cheap crinkle cut fries. If you've ever bought those, they are small, pitiful versions of a traditional crinkle fry. Some of them cook up black or just plain old looking and grease saturated.Now these pitiful biscuits...I contacted Jacks corporate and was told they invested in these special mixers to save time for their biscuit makers and if used correctly, the mixer kneads the dough to perfection. Funny thing is.... The biscuit tastes like frozen biscuits. I STRONGLY suggested that jacks cut their losses and employ more biscuit ONLY makers.
Atmosphere: 4
Food: 1
Service: 4
Recommended dishes: Chicken Finger Plate, French Fries, Chicken Biscuit
Used to work here, they set me up and got me fired and lied about it years ago. Hate this location sucks, food isn't good anymore
Atmosphere: 1
Food: 2
Service: 1
Georgeanne Jones
Ate breakfast, biscuit & sausage gravy & it was delicious. Service was fast, coffee was hot!
Atmosphere: 5
Food: 5
Service: 5
G. Adams
They're always super nice and smiling ☺️
Atmosphere: 5
Food: 5
Service: 5
Sandi H
Love Jacks! Live in TN and always stop here to eat when traveling through Alabama. French fries, chicken biscuit and milkshakes are always great! Vegetable sides are great too!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tenders
Robbie Rollin
Had the #1 and must say it was a pretty good burger ?!!!... made fresh and pretty fast. Great place for a burger and love the truck parking in back!!!! Super cool!!!Parking: Behind the restaurant there is a pretty big parking lot for 18 wheelers thats nice and super quite if spending the night ? .......Pretty good stop for a good burger and some rest!
Three times now I have come and ordered food to only get the wrong food and ticket shows what I ordered or food was left off. Tonight had two separate orders. Second order a whole dinner was left out. After got home realized on first order something was wrong and a large fry was left off and ticket shows I ordered and paid for. Caught the first while still at restaurant. Not going back for fries.Not sure if too many talking or just not reading orders. But fed up with wrong or left out food.
Atmosphere: 3
Food: 3
Service: 1
As Southern as you could wish for and as friendly. Oh my goodness. The food is wonderful. They are trucker friendly. There is No overnight parking, but that's fine because overnight/long stopped trucks would get in the way of other truckers getting a truly good meal. I'm saving this place for future meals.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Biscuits and Gravy, Big Breakfast Sandwich
Jack's has good food at a reasonable price.
Food: 5
Recommended dishes: Smoked Sausage Biscuit
Hardly ever opens on time. Either 30 to an hour late most days. The ours says there open now but there really not. If they can't open on time then change there ours .
Service: 1
I really like this place. I went to another one in Sylacauga and enjoyed it so this time I’m the one in Childersburg and I’m enjoying it just as much. The staff is really friendly you can’t help but enjoy the prices and the food is great today I’m trying burgers and tenders. I’m sure I’ll be satisfied as always..Kid-friendliness: They have coloring pages available.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tenders & Fries, Hamburger
They will make sure to get at least one thing on your order wrong every single time? they gave me a chicken egg and cheese biscuit & I asked for a regular sausage bicuit.
Atmosphere: 3
Food: 2
Service: 2
Always a good experience when I visit the Jack's in Childersburg.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Special, Biscuits and Gravy, Big Breakfast Sandwich, Sausage Biscuit
Last time I was here it was a 2 star review, today, it is a strong 4. This was door dashed so I’m not holding the spilled gravy or the presentation against them. (Idk why I got two types of potatoes but it sounded good in my head). Everything was fresh except the biscuit. It was a little on the hard side. No utensils to eat the mashed potatoes with or napkins given. Everything was good though. The chicken had the right amount of crunch and the fries were seasoned but not overly seasoned. Emphasis on “Strong” 4.
The chicken ? was awesomeVegetarian options: All of themDietary restrictions: Awesome
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Finger Plate
Jacks has changed French fry suppliers but more importantly, they changed HOW the biscuits are made. The French fries are no longer big, fat crinkle fries that we love. The new ones look like they went down to the Piggly wiggly and got the store brand cheap crinkle cut fries. If you've ever bought those, they are small, pitiful versions of a traditional crinkle fry. Some of them cook up black or just plain old looking and grease saturated.Now these pitiful biscuits...I contacted Jacks corporate and was told they invested in these special mixers to save time for their biscuit makers and if used correctly, the mixer kneads the dough to perfection. Funny thing is.... The biscuit tastes like frozen biscuits. I STRONGLY suggested that jacks cut their losses and employ more biscuit ONLY makers.
Atmosphere: 4
Food: 1
Service: 4
Recommended dishes: Chicken Finger Plate, French Fries, Chicken Biscuit
Restaurantji Recommends
Used to work here, they set me up and got me fired and lied about it years ago. Hate this location sucks, food isn't good anymore
Atmosphere: 1
Food: 2
Service: 1
Ate breakfast, biscuit & sausage gravy & it was delicious. Service was fast, coffee was hot!
Atmosphere: 5
Food: 5
Service: 5
They're always super nice and smiling ☺️
Atmosphere: 5
Food: 5
Service: 5
Love Jacks! Live in TN and always stop here to eat when traveling through Alabama. French fries, chicken biscuit and milkshakes are always great! Vegetable sides are great too!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tenders
Had the #1 and must say it was a pretty good burger ?!!!... made fresh and pretty fast. Great place for a burger and love the truck parking in back!!!! Super cool!!!Parking: Behind the restaurant there is a pretty big parking lot for 18 wheelers thats nice and super quite if spending the night ? .......Pretty good stop for a good burger and some rest!
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Hamburger, Big Jack