My wife and I were in there a few days ago. We both grew up and have eaten PIZZA HUT pizza with our families forever. It has been or preferred brand.
We were doing in the area and stumbled across this location as it appeared to provide tables and chairs to 'eat in' which we needed and preferred.
While trying to decide what pizza to get we noticed that there were NO PRICES on anything. Suddenly thoughts of 'used car salesmen' came to mind. When my wife asked where were the it's the Manager said we would have to tell her what we wanted and she could tell us the price. 🤔 Didn't like that at all. No eat to properly compare.
When the pizza was ready I asked for some parmesan and pepper packets. Again, the manager curtly replied that they do not have the packets anymore and that they SELL them in these little bottles for a dollar- something (I didn't recall the exact price). Really, really BAD FORM!
I took the pizza to the table and we proceeded to eat it. It was a large supreme pizza. We might s well be eating cardboard. $20 cardboard.
Bottom line: the service stink, the presentation stunk, there service stunk, and, the food stank as well.
Recommendation: About at ALL cost. You'll regret it if you go.
Atmosphere: 2
Food: 1
Service: 1
Rachel Edwards
Everyone here is always nice. They make great food. I always tip when I go in bc they deserve it
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Lover's Pizza
who cares
If I could give zero stars I would. This used to be my favorite place to eat but everything has gone downhill in the last few months. Managers are rude and get attitudes if you ask a simple question, the food isn't as quality as it used to be.
Atmosphere: 1
Food: 1
Service: 1
Joseph Whitehead
This is got to be the second worst Pizza hut I ever been to the first one was in Pell City but they closed it down. There was like six workers sitting in the lobby eating food from another company And going in the back and getting drinks as they please and sit down and eating. I made my order online a future order to be at 4:00 p.m. which that part was on time but I put in the special instructions to cook it extra instead they cooked it less than normal I bought two pizzas one of them was great and the one I asked him to cook extra was terrible. They were very unorganized and unprofessional. They confused and mixing up orders and they weren't even busy. I will never visit this spot again.
Atmosphere: 2
Food: 2
Service: 2
Tosha Landers-Williams
Customer service and friendliness is not how it was. The past two times have been awful. My order was not right and only had a few fries in my daughters order.
Atmosphere: 2
Food: 2
Service: 2
Lacey macLeroy
I ordered 16 buffalo medium boneless wings to receive only 7 1/2 little baby bites looked like popcorn chicken my breadsticks I got with my order was so cold and had no seasoning on them
Atmosphere: 1
Food: 1
Service: 1
Diane Horton
Love their hot wings
Atmosphere: 4
Food: 5
Service: 5
Isabella Amberson
The food is great and customer service is far superior than other restaurants. It's always fresh, clean, and a helping hand ready for you.
My order was cancelled, i wasn’t notified until i got a message saying my order was ready, went to the store and she said oh it was cancelled because we are closed. First of all order was placed before you closed so why wasn’t it honored, why wasn’t i notified so i could find something else?, POOR SERVICE ! I was ordering regularly but i think i’ll not order again!!
Glen McAvoy
Food poisoning.
Food: 1
G. Adams
Lots of stores to shop
Atmosphere: 5
Food: 5
Service: 5
Yvonne Shaw
Sometimes slow making food, but otherwise great staff.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Cheese Pizza
Teresa Giddens
These ladies and gentlemen are on point tony with orders!
This is the WORST!
My wife and I were in there a few days ago. We both grew up and have eaten PIZZA HUT pizza with our families forever. It has been or preferred brand.
We were doing in the area and stumbled across this location as it appeared to provide tables and chairs to 'eat in' which we needed and preferred.
While trying to decide what pizza to get we noticed that there were NO PRICES on anything. Suddenly thoughts of 'used car salesmen' came to mind. When my wife asked where were the it's the Manager said we would have to tell her what we wanted and she could tell us the price. 🤔 Didn't like that at all. No eat to properly compare.
When the pizza was ready I asked for some parmesan and pepper packets. Again, the manager curtly replied that they do not have the packets anymore and that they SELL them in these little bottles for a dollar- something (I didn't recall the exact price). Really, really BAD FORM!
I took the pizza to the table and we proceeded to eat it. It was a large supreme pizza. We might s well be eating cardboard. $20 cardboard.
Bottom line: the service stink, the presentation stunk, there service stunk, and, the food stank as well.
Recommendation: About at ALL cost. You'll regret it if you go.
Atmosphere: 2
Food: 1
Service: 1
Everyone here is always nice. They make great food. I always tip when I go in bc they deserve it
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Lover's Pizza
If I could give zero stars I would. This used to be my favorite place to eat but everything has gone downhill in the last few months. Managers are rude and get attitudes if you ask a simple question, the food isn't as quality as it used to be.
Atmosphere: 1
Food: 1
Service: 1
This is got to be the second worst Pizza hut I ever been to the first one was in Pell City but they closed it down. There was like six workers sitting in the lobby eating food from another company And going in the back and getting drinks as they please and sit down and eating. I made my order online a future order to be at 4:00 p.m. which that part was on time but I put in the special instructions to cook it extra instead they cooked it less than normal I bought two pizzas one of them was great and the one I asked him to cook extra was terrible. They were very unorganized and unprofessional. They confused and mixing up orders and they weren't even busy. I will never visit this spot again.
Atmosphere: 2
Food: 2
Service: 2
Customer service and friendliness is not how it was. The past two times have been awful. My order was not right and only had a few fries in my daughters order.
Atmosphere: 2
Food: 2
Service: 2
I ordered 16 buffalo medium boneless wings to receive only 7 1/2 little baby bites looked like popcorn chicken my breadsticks I got with my order was so cold and had no seasoning on them
Atmosphere: 1
Food: 1
Service: 1
Love their hot wings
Atmosphere: 4
Food: 5
Service: 5
The food is great and customer service is far superior than other restaurants. It's always fresh, clean, and a helping hand ready for you.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza, Breadsticks, Cheese Sticks, Mtn Dew, Marinara Dip, Boneless Wings
This is the mo
Atmosphere: 4
Food: 2
Service: 2
Ordered on mobile app, everything was easy and on time.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
My order was cancelled, i wasn’t notified until i got a message saying my order was ready, went to the store and she said oh it was cancelled because we are closed. First of all order was placed before you closed so why wasn’t it honored, why wasn’t i notified so i could find something else?, POOR SERVICE ! I was ordering regularly but i think i’ll not order again!!
Food poisoning.
Food: 1
Lots of stores to shop
Atmosphere: 5
Food: 5
Service: 5
Sometimes slow making food, but otherwise great staff.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Cheese Pizza
These ladies and gentlemen are on point tony with orders!
Food: 5
Service: 5
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