This location seems to lack in customer service. I regularly need my order fixed or request items that were missing. They often close before posted business hours, and the food quality is a bit below what I'd normally expect from a Sonic.
Atmosphere: 1
Food: 4
Service: 2
Recommended dishes: Hot Dog, Chili Cheese Fries, Tots
Ashton
We waited 45 minutes spent $40 everything was cold as ice and the large chilli cheese fries was the equivalent of a small. Sonic in sylacauga sucks ass and I will let everyone know not to eat there.
Atmosphere: 1
Food: 1
Service: 1
G S
I’m a former regular at this location. I’m talkin’ once a week for months type loyalty.
I’m thankful for the good visits I’ve had here but my last one led me to a spiritual awakening and a complete revelation about the concept of life itself.
I don’t know what they put in that queso wrap but the food poisoning I endured for days had me in complete ego death staring at the ceiling like I was on the groovy stuff. I was shaking for hours and didn’t know who that freak in the mirror was!
I had David Icke on and as I was phasing in and out of coherent awareness I was learning of the electromagnetic fields that attack and nourish our bodies at the same time. I felt I was dying for sure but since that meant entering a new realm away from sonic I was welcoming the other side.
Unfortunately after the days of amnesia, profuse sweating, shaking, tearing up at universal beauty and begging the Creator for my peaceful release, I felt hungry again and ate some strawberries.
I wasn’t dying, and now I live with a newfound appreciation for mighty Gaia and distaste for Sonic at 500w ft Williams street, Sylacauga, Alabama.
Thank you sonic, but farewell.
Atmosphere: 5
Food: 2
Service: 5
Brian Mathews
Sick after eating here 1/17/25
Netta Riley
Chilli dog was salty and very sloppy had more cheese than chili and the tots omg was so nasty tasted like they were cooked in old grease. Future reference try your food before you leave
Keith Tyler
An hour to get my order
Atmosphere: 2
Food: 3
Service: 1
Abby Yoder
Pulled up at 9:45, online said they’re open till 11 but I was promptly and rudely told that they were closed when they indeed were not closed and were still serving customers
Cheyenne Bernier
I went there tonight and got a very simple order and they couldn’t even get it right when I calmly told them they got my order wrong and they refused to give me what I ordered turned the lights off and told me to go away I’m very disappointed and feel very disrespected and to top it all off I got cheesy tots and they looked like plastic and they weren’t even cooked all the way they we’re absolutely disgusting and made me sick NO ONE NEEDS TO EAT HERE . And one of the workers brought me my food and she had hickeys all over her neck and was very very rude she didn’t even give me correct change and when I had asked her for correct change she refused and said she did
Atmosphere: 1
Food: 1
Service: 1
Robert Green
Several kiosks do not work. Service is accurate but dreadfully slow.
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Tots
Brad Porch
Speaker volume is too loud.....many of the order screens are not working
Either fix your stalls/speakers or at least block them off. The servers and food are awesome, but the drive up stalls are a huge frustration!
Damion Peek
So tired of this place closing at 10pm, when their hours say 11pm. But this time, they accept my order through Doordash, take my money, and then claim that after the Dasher has been there for 10 minutes that they're closed and can't make my two plushies. And now it's too late to order from anywhere else. If you're gonna close at 10, then CHANGE YOUR HOURS, AND DONT ACCEPT THE ORDER!!!!
Atmosphere: 3
Food: 3
Service: 3
Schyler Echols
I am a doordasher who doordash there today on Sunday October 6th my order was supposed to be ready and picked up by 9:16 p.m. my order was not ready until after 10:00 p.m. while I was there waiting for my order I was standing out by your tables and an employee who I was not dealing with by the name of Alexis came out and said you're a doordasher you have a car go wait in your f****** car during the point in time that I was dealing with another server who was trying to find the receipts that go with my order for my so I can take a picture as doordash requires me to I do not tolerate the disrespect especially when I wasn't doing with her nor his head said anything to her
Atmosphere: 1
Food: 1
Service: 1
Guido Pivot
Great food with excellent service! Only problems... you need to open earlier for breakfast and you need to operate your drive-in booths!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
A I Pitman
Service is not very fast and food is cold more often than you'd like by the time they bring it to you. Last slush wasnt even full to the top part of the cup.
This location seems to lack in customer service. I regularly need my order fixed or request items that were missing. They often close before posted business hours, and the food quality is a bit below what I'd normally expect from a Sonic.
Atmosphere: 1
Food: 4
Service: 2
Recommended dishes: Hot Dog, Chili Cheese Fries, Tots
We waited 45 minutes spent $40 everything was cold as ice and the large chilli cheese fries was the equivalent of a small. Sonic in sylacauga sucks ass and I will let everyone know not to eat there.
Atmosphere: 1
Food: 1
Service: 1
I’m a former regular at this location. I’m talkin’ once a week for months type loyalty.
I’m thankful for the good visits I’ve had here but my last one led me to a spiritual awakening and a complete revelation about the concept of life itself.
I don’t know what they put in that queso wrap but the food poisoning I endured for days had me in complete ego death staring at the ceiling like I was on the groovy stuff. I was shaking for hours and didn’t know who that freak in the mirror was!
I had David Icke on and as I was phasing in and out of coherent awareness I was learning of the electromagnetic fields that attack and nourish our bodies at the same time. I felt I was dying for sure but since that meant entering a new realm away from sonic I was welcoming the other side.
Unfortunately after the days of amnesia, profuse sweating, shaking, tearing up at universal beauty and begging the Creator for my peaceful release, I felt hungry again and ate some strawberries.
I wasn’t dying, and now I live with a newfound appreciation for mighty Gaia and distaste for Sonic at 500w ft Williams street, Sylacauga, Alabama.
Thank you sonic, but farewell.
Atmosphere: 5
Food: 2
Service: 5
Sick after eating here 1/17/25
Chilli dog was salty and very sloppy had more cheese than chili and the tots omg was so nasty tasted like they were cooked in old grease. Future reference try your food before you leave
An hour to get my order
Atmosphere: 2
Food: 3
Service: 1
Pulled up at 9:45, online said they’re open till 11 but I was promptly and rudely told that they were closed when they indeed were not closed and were still serving customers
I went there tonight and got a very simple order and they couldn’t even get it right when I calmly told them they got my order wrong and they refused to give me what I ordered turned the lights off and told me to go away I’m very disappointed and feel very disrespected and to top it all off I got cheesy tots and they looked like plastic and they weren’t even cooked all the way they we’re absolutely disgusting and made me sick NO ONE NEEDS TO EAT HERE .
And one of the workers brought me my food and she had hickeys all over her neck and was very very rude she didn’t even give me correct change and when I had asked her for correct change she refused and said she did
Atmosphere: 1
Food: 1
Service: 1
Several kiosks do not work. Service is accurate but dreadfully slow.
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Tots
Speaker volume is too loud.....many of the order screens are not working
Atmosphere: 3
Food: 4
Service: 4
Restaurantji Recommends
Either fix your stalls/speakers or at least block them off. The servers and food are awesome, but the drive up stalls are a huge frustration!
So tired of this place closing at 10pm, when their hours say 11pm. But this time, they accept my order through Doordash, take my money, and then claim that after the Dasher has been there for 10 minutes that they're closed and can't make my two plushies. And now it's too late to order from anywhere else. If you're gonna close at 10, then CHANGE YOUR HOURS, AND DONT ACCEPT THE ORDER!!!!
Atmosphere: 3
Food: 3
Service: 3
I am a doordasher who doordash there today on Sunday October 6th my order was supposed to be ready and picked up by 9:16 p.m. my order was not ready until after 10:00 p.m. while I was there waiting for my order I was standing out by your tables and an employee who I was not dealing with by the name of Alexis came out and said you're a doordasher you have a car go wait in your f****** car during the point in time that I was dealing with another server who was trying to find the receipts that go with my order for my so I can take a picture as doordash requires me to I do not tolerate the disrespect especially when I wasn't doing with her nor his head said anything to her
Atmosphere: 1
Food: 1
Service: 1
Great food with excellent service! Only problems... you need to open earlier for breakfast and you need to operate your drive-in booths!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Service is not very fast and food is cold more often than you'd like by the time they bring it to you. Last slush wasnt even full to the top part of the cup.
Atmosphere: 3
Food: 3
Service: 3
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