Wendy's

816 W Fort Williams St, Sylacauga
(256) 249-2697

Recent Reviews

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Crystal Hawkins

The tea is great, the staff is great, the ladies are so super nice and fast. Everything is hot, just enough pickles and onion. Fries were hot and salted just right. Tables are cleaned after each table is cleared. I was very impressed ! I have to go to Sylacauga or Oxford to eat at Wendy's since we don't have one In my home town. The Sylacauga one is top notch ! We go there sometimes before we go eat with family to get a quick bite In case we have to wait on family members to get to the function we are attending. I have been in food service over a 1/4 th of my life so I am very familiar with service, waste, and cleanliness. If ever owned my own business this was my team of people , they, would be treated very well. They act like you are in their house and you are their family, I can tell they enjoy what they do.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chili, Baconator Fries, French Fries

Justin Adams

I came through and ordered the saucy nuggets, got regular nuggets and no receipt. On top of that they didn’t answer the phone.

Atmosphere: 1

Food: 1

Service: 1

jody fryson

The people that work at this restaurant cannot get my order right for nothing in the world. It's always something and I'm tired of spending my money on wrong orders and nasty attitudes

Atmosphere: 1

Service: 1

Bobby Bailey

Had a good experience

Wheelchair accessibility: Had wheelchair access

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hamburger, French Fries

Linda Burens

Kid-friendliness: Yes

Wheelchair accessibility: Yes

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spicy Chicken Sandwich, Baconator Fries, Hamburger

Sheila Poppell

Got the 20 piece saucy nuggets honey

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wendy’S Taco Salad and Apple Pecan Chicken Salad

Lacey macLeroy

I feel like I did NOT get my moneys worth My food was just fallling apart, the sandwich was just a regular hamburger with tomatoes and onions a couple of pickles it didn’t taste good
Fry’s were cold and my sons apples where rotten.
My sons toy was a puzzle and he’s 2
We thought we were getting the toddler toy paid way too much for what we got

Atmosphere: 1

Food: 1

Service: 1

Thelma Averette

I tried to call Wendy in Sylacauga about something they left off my order. The line was busy over an hour and they do not give receipt. From now on, I want a receipt. They really need to keep the phone on the hook

Atmosphere: 5

Food: 5

Service: 3

Dawn Cullins

Very fast, friendly service.

Atmosphere: 5

Food: 5

Service: 5

Gary Nelson

Good experience

Atmosphere: 5

Food: 5

Service: 5

Nikeshia Jackson

They're always kind and very patient whenever I visit. They never have you waiting long and my food has always been hot when I receive it . Will absolutely return again!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wendy’S Classic Chocolate and Vanilla Frosty Desserts, Wendy’S Taco Salad and Apple Pecan Chicken Salad, Wendy's Fresh-Made Salads, Spicy Asiago Ranch Club, 6 PC Chicken Nuggets, Spicy Chicken Sandwich

Madison Monday

Food was fresh, and service was phenomenal and sweet. Best Wendy's I've ever been to. Shout out to Taneishia, she was wonderful and watched her carry the food out to an elderly woman who had a walker. ?

Atmosphere: 5

Food: 5

Service: 5

Jerry

I took my Filipina Wife for her first visit to Wendy's. To begin, my wife would always, always assure me the quality of food I experience when she has me try restaurants in her country are of the best of the best. My goal is to do the same for her as she is now in the states. This location in Sylacauga, Alabama was extremely disappointing. My wife is usually quiet when she doesn't like something, but she insisted with sharing this experience with the ones who're fully responsible for the end result of the food handed to every individual customer. There really is no need to explain in this message as to what the food was like. The photos will do that! It's so very unfortunate I had to apologize to my wife for such an experience! $15 for two Son of a Baconators and one Medium Coke, this is absolutely unacceptable and this location will never get our business, again. You can do batter!

Atmosphere: 2

Food: 1

Service: 3

Janice Brown

Wanted to dine in but staff ignored us so after 5 minutes or so we left. They weren't busy inside at all so no excuse for not waiting in us.

Atmosphere: 1

Service: 1

Randy Van Hammonds

Ok, I don't know how y'all feel about this one but Imma go head and say it.....
Breakfast fries > lunch fries
Now Wendys, do with that info what you will.

Atmosphere: 5

Food: 5

Service: 5

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