This place is pathetic. After today, I will never go back again. The service is terrible, the employees are rude and for fast and ready pizza you have to wait at least 15 minutes to get your food.
Tried it again just to b even more disappointed. We ordered, she told us to pull around and it would be about 15 minutes. We waited 40 minutes to realize they had locked the door so we pulled back through the drive through for her to say she told us to get back in line, she did not. Do not go here, the service is terrible, the worker was rude and it's not worth the money even if it is cheap.
Daniel Brown
Management at the store is horrific and doesn’t update their system to ensure customers know what they can order. Which doesn’t help when you get a call center instead of the actual store when placing and order!
Atmosphere: 1
Food: 2
Service: 3
vanessa tomberlin
There have been times where Little Caesars has let me down in the past but today tops it off. I will not go back. It is New Year's Day so my husband went online to order pizza for a 10:45 pickup. I drive to the store and wait in the drive thru. I see two young men in the store and they see me in the drive through. After about 10 minutes of no one coming to the window I knock on the drive through glass. A few minutes later the young man tells me that they don’t open until 11 due to holiday hours. No where on the building does it say they open later. The sign on the window says 10:30. By now it’s 10:58 so I plan to wait for my pizza. A few minutes pass and the young man comes back to the window to tell me that his manager is asleep in the car and he is the only one in the store and he can’t make my order. I ask if he can refund my money or wake up the manager. A car pulls in behind me and I explain to this lady what is going on, she too has placed an online order for 11 am. The young man then returns to the window and now says it’s 12 before they open. I ask for a refund and he tells me I’ll have to go to his manager’s car and ask for a refund. I drive around the building and approach the car where the manager is having a smoke. I explain the situation and she tells me that she can cancel my order once she finishes her cigarette. A few minutes later she goes inside and does cancel our order and says we should see the money refunded to our card in a couple of days. My frustration is the lack of communication. If you don’t open until 12 that time needs to be posted somewhere so customers know. Also if you don’t open until 12 your online ordering should not let customers place an order for anytime before 12.
Atmosphere: 1
Food: 2
Service: 1
Kandis James
The food is good but there is only one thing that has not been really great is that the crazy breads dry why they don't put enough butter and Parmesan on it. I do believe that they need to have more workers there that have speed because the last few times I've been there they were a little slow and I honestly think that they needed to start wiping down Windows and their counter where the sauce cups go.
Atmosphere: 4
Food: 5
Service: 3
Will Fuller
Poor customer relations food is ok if you can it right away
Kid-friendliness: So do depends on what employees are there but it seems there's new people there every time
I ordered my order online and was supposed to be done by 330 we waited in drive through for almost 20 minutes and when we got home our sauce for our bread sticks had frozen pepperoni and cheese in it that is unsanitary. So my kids ate their bread sticks with no sauce not to mention I had to go back and recut the pizza because it was not even cut all the way.
Atmosphere: 1
Food: 1
Service: 1
Brooklyn
Tristen went above and beyond to make sure we was in and out within 5 mins. He showed excellent Customer service, and provided useful information with every question asked!!
Atmosphere: 5
Food: 5
Service: 5
Jared Smith
The bums put in the app the pizza was in the oven and 45 minutes later they said they still had not even started on it. I went to cancel and they said they couldn't and went ahead and charged me $15.32. Now they keep acting like they can't hear me and hang up or don't answer so I can get my money back. Totally unprofessional
Atmosphere: 1
Food: 1
Service: 1
Lashondra N
Food was very delicious ?,hot, and affordable for large families. I was very pleased.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Tara Angle
It took me an hour. Just to get a pepperoni pizza. The service is horrible.
Beware!! The food is Little Caesar's so it's alright at best. It's cheap pizza. The problem is this location has awful service. Do not, I mean DO NOT get in the drive through line. It is narrow and they don't ask cars to pull around to wait for their pizza. Our experience was we pulled up with cars in front of us. No one worked the window. When someone finally did come to the window, we had wait a very long time for that car to get their pizza. You cannot pull away if you don't want to wait because you're trapped in this narrow drive through with a fence on your right side. The car in front us sat for a length of time with no service before my wife finally went in and confronted the supervisor about moving cars through the drive through and was talked to rudely. The service is horrible all the way to the managers. Hot and Ready is a joke. They never have pizzas made. This is our third encounter with terrible service here. We will order elsewhere.
Sammy DePiazza
Employee was smoking right outside the door as I was trying to get in. Came inside and started making pizzas touching toppings with unwashed hands. I bought two cheese breads and chucked them from the thought of it. Nasty place!
Lolita Smith
I just came from Little Caesar’s. I asked for a chicken extra most bestest, pepperoni, and sausage & I got a cheese pizza instead of the chicken I ordered. My order # was 5063-217 Aug. 3rd 2024 at 12:35 taken by Amanda S. I am very disappointed by this because I had grandkids coming over today & this is what they wanted. I would like my money back or a free chicken pizza for my next purchase. Lolita Abernathy ( White Van). Thanks
Atmosphere: 4
Food: 2
Service: 3
Vicky Moore
First thing we didn’t get what we ordered they argued say the Emb only has extra cheese not pepperoni then they said the extra pepperoni was under the cheese no it was not so they said they would make it again saying they had one already coming out so we said ok then said we wasn’t trying to be difficult when she brought the order out she curled her lip up and said hum really disrespectful this is after we had been sitting in the parking lot for 45 minutes waiting on our almost 20 dollar order on top of all that it was raining not professional at all they got made because they messed our order smh the three young ladies that were in there should have been more professional just my opinion
Atmosphere: 1
Food: 2
Service: 1
Bruce Brewer
Takes forever to get a hot n ready cause they ain't hot or ready
This place is pathetic. After today, I will never go back again. The service is terrible, the employees are rude and for fast and ready pizza you have to wait at least 15 minutes to get your food.
Tried it again just to b even more disappointed. We ordered, she told us to pull around and it would be about 15 minutes. We waited 40 minutes to realize they had locked the door so we pulled back through the drive through for her to say she told us to get back in line, she did not. Do not go here, the service is terrible, the worker was rude and it's not worth the money even if it is cheap.
Management at the store is horrific and doesn’t update their system to ensure customers know what they can order. Which doesn’t help when you get a call center instead of the actual store when placing and order!
Atmosphere: 1
Food: 2
Service: 3
There have been times where Little Caesars has let me down in the past but today tops it off. I will not go back. It is New Year's Day so my husband went online to order pizza for a 10:45 pickup. I drive to the store and wait in the drive thru. I see two young men in the store and they see me in the drive through. After about 10 minutes of no one coming to the window I knock on the drive through glass. A few minutes later the young man tells me that they don’t open until 11 due to holiday hours. No where on the building does it say they open later. The sign on the window says 10:30. By now it’s 10:58 so I plan to wait for my pizza. A few minutes pass and the young man comes back to the window to tell me that his manager is asleep in the car and he is the only one in the store and he can’t make my order. I ask if he can refund my money or wake up the manager. A car pulls in behind me and I explain to this lady what is going on, she too has placed an online order for 11 am. The young man then returns to the window and now says it’s 12 before they open. I ask for a refund and he tells me I’ll have to go to his manager’s car and ask for a refund. I drive around the building and approach the car where the manager is having a smoke. I explain the situation and she tells me that she can cancel my order once she finishes her cigarette. A few minutes later she goes inside and does cancel our order and says we should see the money refunded to our card in a couple of days. My frustration is the lack of communication. If you don’t open until 12 that time needs to be posted somewhere so customers know. Also if you don’t open until 12 your online ordering should not let customers place an order for anytime before 12.
Atmosphere: 1
Food: 2
Service: 1
The food is good but there is only one thing that has not been really great is that the crazy breads dry why they don't put enough butter and Parmesan on it. I do believe that they need to have more workers there that have speed because the last few times I've been there they were a little slow and I honestly think that they needed to start wiping down Windows and their counter where the sauce cups go.
Atmosphere: 4
Food: 5
Service: 3
Poor customer relations food is ok if you can it right away
Kid-friendliness: So do depends on what employees are there but it seems there's new people there every time
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Custom Round Pizza, Crazy Bread
I ordered my order online and was supposed to be done by 330 we waited in drive through for almost 20 minutes and when we got home our sauce for our bread sticks had frozen pepperoni and cheese in it that is unsanitary. So my kids ate their bread sticks with no sauce not to mention I had to go back and recut the pizza because it was not even cut all the way.
Atmosphere: 1
Food: 1
Service: 1
Tristen went above and beyond to make sure we was in and out within 5 mins. He showed excellent Customer service, and provided useful information with every question asked!!
Atmosphere: 5
Food: 5
Service: 5
The bums put in the app the pizza was in the oven and 45 minutes later they said they still had not even started on it. I went to cancel and they said they couldn't and went ahead and charged me $15.32. Now they keep acting like they can't hear me and hang up or don't answer so I can get my money back. Totally unprofessional
Atmosphere: 1
Food: 1
Service: 1
Food was very delicious ?,hot, and affordable for large families. I was very pleased.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
It took me an hour. Just to get a pepperoni pizza. The service is horrible.
Restaurantji Recommends
Beware!! The food is Little Caesar's so it's alright at best. It's cheap pizza. The problem is this location has awful service. Do not, I mean DO NOT get in the drive through line. It is narrow and they don't ask cars to pull around to wait for their pizza. Our experience was we pulled up with cars in front of us. No one worked the window. When someone finally did come to the window, we had wait a very long time for that car to get their pizza. You cannot pull away if you don't want to wait because you're trapped in this narrow drive through with a fence on your right side. The car in front us sat for a length of time with no service before my wife finally went in and confronted the supervisor about moving cars through the drive through and was talked to rudely. The service is horrible all the way to the managers. Hot and Ready is a joke. They never have pizzas made. This is our third encounter with terrible service here. We will order elsewhere.
Employee was smoking right outside the door as I was trying to get in. Came inside and started making pizzas touching toppings with unwashed hands. I bought two cheese breads and chucked them from the thought of it. Nasty place!
I just came from Little Caesar’s. I asked for a chicken extra most bestest, pepperoni, and sausage & I got a cheese pizza instead of the chicken I ordered. My order # was 5063-217 Aug. 3rd 2024 at 12:35 taken by Amanda S. I am very disappointed by this because I had grandkids coming over today & this is what they wanted. I would like my money back or a free chicken pizza for my next purchase. Lolita Abernathy ( White Van). Thanks
Atmosphere: 4
Food: 2
Service: 3
First thing we didn’t get what we ordered they argued say the Emb only has extra cheese not pepperoni then they said the extra pepperoni was under the cheese no it was not so they said they would make it again saying they had one already coming out so we said ok then said we wasn’t trying to be difficult when she brought the order out she curled her lip up and said hum really disrespectful this is after we had been sitting in the parking lot for 45 minutes waiting on our almost 20 dollar order on top of all that it was raining not professional at all they got made because they messed our order smh the three young ladies that were in there should have been more professional just my opinion
Atmosphere: 1
Food: 2
Service: 1
Takes forever to get a hot n ready cause they ain't hot or ready
Atmosphere: 1
Food: 3
Service: 1
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